James Bates
Field Services Engineer at NECKAR FORKLIFTS LIMITED- Claim this Profile
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Bio
Experience
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NECKAR FORKLIFTS LIMITED
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United Kingdom
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Industrial Machinery Manufacturing
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1 - 100 Employee
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Field Services Engineer
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Oct 2023 - Present
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Rushlift
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United Kingdom
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Field Services Engineer | Material Handling
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Jul 2019 - Oct 2023
· Providing a quick and reliable service throughout the south east of the UK.· Performing Planned Preventative Maintenance of a variety of mechanical handling brands. · Diagnosing and repairing mechanical, hydraulic and electrical systems using fault finding and technical manuals. · Confidently ordering parts required to complete job to the manufacturers specifications.· Engaging with my customers to keep a good relationship and find ways to improve their experience.· Working in a team of problem solvers to create solutions.· Respond to emergency call-outs to diagnose and rectify faults to reduce the overall down time. I currently hold a 98% first time fix rate within my current role. · Working within engineering regulations and risk assessments on customer sites and in my work area.· Working alongside my service controller and management to improve the efficiency of service.· Working with safety systems to ensure the operators safety. (Micro switches, lock off valves and loading hold valves to name a few). Show less
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Apprentice | Mechanical engineer
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Jul 2016 - Jul 2019
· Stripping and refurbishment of mechanical units within a workshop environment· Developing a keen eye for detail whilst performing Planned Preventative Maintenance.· Diagnosing and repairs to mechanical handling equipment · Confidently ordering parts required to complete job.· Fault finding and plug in diagnostics.· Maintaining a good work to study balance.· Working alongside a team of engineers maintaining a fleet of rental equipment whilst working in a time limit.· Performing weekly equipment updates within the depot and filling in the corresponding paperwork. Show less
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Education
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North Warwickshire and Hinckley College
NVQ Level 3, Forklift maintenance and Competence -
East Berkshire college
City and Guilds Engineering level 3, Pass