Subject Matter Expert

• Nov 2022 - Present

Subkect MAtter Expert

• Jun 2022 - Nov 2022

Courseware Product Manager

• Jan 2022 - Aug 2022

•Design and format courseware from Third-party vendors to create specialized courses for the introduction to computer principles and concepts. •Weekly meetings with management to go over courseware requirements. •Develop parent relationships for partners in developing lab environments and learning modules. •Knowledge if IT INFOSEC security requirements for certification and accreditation, network operations and protocols, systems testing and evaluation, and performance management methods sufficient to plan and conduct security accreditation reviews for installed systems or networks and assess and advise on new or revised security measures and countermeasures based on the results of accreditation reviews. •Diagnosing customer reported incidents via trouble tickets: escalating problems to the specialist as appropriate; Knowledge of customers' mission, business processes, and operations to anticipate and refine functional requirements. •Submitting recommendations to improve the efficient use of the system and responding to special requests for system data; Show less

Subject Matter Expert Team Lead

• Feb 2017 - Jan 2022

Systems Administrator/Programmer

• Jun 2014 - Mar 2017

•Duties include working with a team to maintain stable secure file access by means of active directory administration, print server administration, and print charge software on servers. •Duties Installation and maintenance of Print servers to support 9000 plus persons to keep available print services online. Work with report automated tasks for printer uptime, and offline printers to reduce overhead on print servers. Scripted daily tasks using PowerShell for the restart of spooler on the hung job, and memory leak issues. •Support and maintenance of WSUS servers and security and systems updates, work with PowerShell scripts for daily administration tasks to approve or deny patches and updates where appropriate •Work with active directory for daily administrative tasks including account creation, account deletion, policy administration, and diagnosis of the accounts listed in the AD domain. •Work With SQL 2012 installation, implementation, and maintenance. •Work with VMWARE creation of workstations and managing the workstations and servers therein. •Work with ITSM ticketing creation and resolution of events for end-users. •Work with Security related tasks involving Antivirus and its incorporation into SCCM. •Work with package creation for the end client lab nodes for SCCM package delivery. •Work with project management role to plan, schedule, and execute all stages of enterprise print server upgrade project as well as a University-Wide implementation test research and development and production rollout of antivirus, and power-saving pc policy. Show less

Security Engineer/Network Engineer

• Apr 2013 - Jun 2014

•Duties include complete remote office connectivity for installation maintenance and troubleshooting of new and existing customers via VPN secured connection to the Atlanta office. •Duties include Setting up and configuration of firewall and intrusion detection/intrusion prevention devices. •Duties include analysis of worldwide customers’ current security systems, ports, protocols, and network and systems device configuration to provide a smooth transition from their current security systems to new managed security systems. •Support and design of Network infrastructure security systems for operating systems including Microsoft Windows 2012 Server editions 2008 Server editions, Windows 2003 Server edition and 2000 server and professional edition, Terminal Server (2k8and Win23), and Linux operating systems. •Work with Linux-based systems for logging, and firewall level parameters on the office front end systems. Also, use the Linux systems for SSL connection to devices in the field, and data gathering. •Work with Remedy on ticket and change management. •Work with network security response and remediation, management of my projects and making sure that project deadlines are met, network and system implementations, monitored progress to meet customer deadlines, and that everyday tasks are handled efficiently. •Duties also included Managed Projects plan, schedules, and execute all stages of enterprise software, hardware, and system implementations. Assessed business implications for each project phase and monitored progress to meet deadlines, standards Show less

Server Group Team Lead/Sr. Systems Administrator

• Oct 2011 - Apr 2013

•Server Team Lead (manager) over Windows Server group, network consists of over 5500 users 480 Servers in a physical and virtual server mix. •Duties include set up and design of the active directory network, which includes active directory policy management and cleanup, advanced virus protection management, WSUS administration and management, Microsoft SCCM administration and maintenance. •Support and design of Network infrastructure security systems for operating systems including Microsoft Windows 2012 Server editions 2008 Server editions, Windows 2003 Server edition and 2000 server and professional edition, Terminal Server (2k8and Win23), •Setup and work with Exchange server for the company resources, email, and company discussion groups. •Work with network security response and remediation, project management, and employee supervision to make sure that project deadlines are met, and that everyday tasks are handled efficiently. •Work with vendors for quotes on network equipment and software, and also budget tracking necessary for yearly budget needs. •Perform yearly PMF reviews for performance measures, and also handle all employee discipline management and employee termination events. •Work with other GDOT groups to deliver consistent reliable network operations on statewide server infrastructure. •Approve time reporting requests for work attendance, approve all vacation and time-off requests, and handle the scheduling of staff to meet server group workload requirements. Show less

Security Architect/Sr. Systems Administrator

• Mar 2004 - Oct 2011

•Support and design of Network infrastructure security systems for operating systems including Microsoft Windows 2003 Server editions, Windows 2000 Server edition and professional edition, Terminal Server (2k3 and Win2k), •Setup and maintain Network Infrastructure Intrusion Detection System Enterasys Dragon, Cisco MARS, CISCO NIDS, Policy Manager, Cisco Firewalls, and Web control software for safe reliable internet transport. •Set policies for best practices for safe reliable secure network topology, internet usage (WEBSENSE), and well as policy enforcement. •Work with forensic analysis for data recovery for violations of State Internet usage policies, as well as disgruntled employee actions. •Setup and work with Exchange 2000, and Exchange Server 2003 for the company resources, email, and company discussion groups. Worked with all securities involved with proper database access, web integration, resource securities, and restoration procedure pioneered by myself with the aid of Acronis imaging software for the fastest most accurate recovery of the operating system and all files intact. •Design and implementation of Retiree application running on FileNet server for disaster recovery. •Security analysis, penetration testing, forensic analysis, and security vulnerability analysis and repair. Set up and configuration of active directory security policies. •Design and maintenance of LAN/WAN infrastructures, and implementation of Enterasys switches, Cisco Switches, and routers, •Work with several network analyzer products including Netsniff Pro, Network Observer, IRIS, CISCO NAM, and Fluke on the third-party vendors, and the open-source utilities such as Ethereal, NMAP, Nessus, FIRE Live CD Penetration Test, and the Knoppix live CD system security admin tool suite, for vulnerability assessment. Show less

Sr. Systems Administrator

• Feb 2000 - Mar 2004

•Support and design of Network infrastructure systems for various clients’ operating systems including Microsoft NT 4.0, Windows 2000 Server edition and professional edition, Terminal Server (NT 4 and Win2k), Back Office Server 4.x, and 2000, Small Business Server 2000, and Novell 4.x and Novell 5.x. •Setup and maintain Citrix 1.8, Metaframe, and NFUSE, applications, and published applications. •Setup and work with Domino Server 5.x for the company resources, email, and company discussion groups. Worked with all securities involved with proper database access, web integration, resource securities, and replications of said databases to field employees that needed up-to-date resources. Also worked with Global Ware for use with palm pilots, and Intellisync technologies. •Design and implementation of Microsoft Exchange Server 5.5, Exchange 2000, and Exchange 2003. •Security analysis, penetration testing, forensic analysis, and security vulnerability analysis and repair. Set up and configuration of firewall, also HIPAA security compliance. •Design and maintenance of LAN/WAN infrastructures, and implementation of various vendor switches, bridges, and routers, including Cisco, Bay, Zylan, 3com, and Lucent, as well as all security platforms associated with each of the vendors. Work with several network sniffer products including Netsniff Pro, Network Observer, IRIS, and Fluke. •Duties include design and implementation of wireless technologies, for LAN/WAN communication, and securities necessary for safe, reliable, and secure systems. Hold duty as a senior security engineer at ACS, leading a team of four engineers and four technicians. •Duties also include complete project management, thorough documentation, network blueprint design using Visio Enterprise and Fluke for network overlay, and mapping using Auto Discovery. Show less