Experience

Williams Trade Supplies Ltd

• United Kingdom
• Wholesale Hardware, Plumbing, Heating Equipment
• 100 - 200 Employee

• Warehouse Delivery Man

  • Jun 2022 - Present

  Warehouse man / driver for our new Williams Coventry branch Warehouse man / driver for our new Williams Coventry branch



COVENTRY PLUMBING & HEATING SUPPLIES LTD

• United Kingdom
• Retail
• 1 - 100 Employee

• Warehouse Assistant

  • Jun 2012 - Jun 2022

  From 6 months in I began a a split role between the warehouse & sales counter, allowing me to learn both sides of the company, I began by dealing with replenishment, internal company transfer delivery’s & ordering, stock taking, health and safety & site cleanliness. I then moved onto external orders and the back of house computer system, from this I transitioned to a full time warehouse staff member.During my time here I have gained my gas & electric fork lift truck license’s.

• Acting Warehouse Manager

  • Jun 2012 - Jun 2022

  During my time in the warehouse, on a number of occasions for various reasons I have had to become an acting warehouse manager, completing the role successfully when asked and then returning to my normal role.

• Counter Sales

  • Jan 2012 - Jun 2022

  Started off on the sales counter, firstly with more of a focus on the stock replenishment side allowing me to expand my knowledge on the product range kept, couple months into this I was then designated the inter-branch transfer staff member with my focus being on ordering and delivery check off in addition to the customer service role. 6 months into this role I was moved into a warehouse role and I now only get called to serve on the counter in the busiest of times other wise I do a back of house role.During my time here I have became a fire marshal, a security key holder, a safe code & an alarm code holder.

• Delivery Driver

  • Jan 2012 - Jun 2022

  During my time here, I have for the company on a number of occasions delivered items out to or collected items from customers, collected stock from suppliers & also delivered the inter-branch transfers to swan lane site while working at the Canley site allowing me to gain additional experience.



New Look

• United Kingdom
• Retail
• 700 & Above Employee

• Team & Floor Supervisor

  • Mar 2011 - Jan 2012

  I started as a Christmas temporary staff member at New Look & during my time there with my hard work, attitude, effort & willingness I worked my way up to a permanent member of staff then into the stores management team becoming the ground floor supervisor.In my role as supervisor I dealt with staffing, banking, sales targets, merchandising, first aid, health and safety, customer enquiries & complaints, delivery’s & collections, recruitment, first aid & security.During my time here I became a first aider, fire marshall, safe & alarm code holder, a building key holder.During my time at New Look I completed a number of qualification’s, gaining an I.C.S Customer Service Apprenticeship, a level 2 & a level 3 NVQ in Customer Services.

• Customer Service Sales Assistant

  • Feb 2009 - Mar 2011

  During my time as a Christmas temporary staff member, through my hard work, willingness & attitude I was offered a permanent staff member position when my seasonal temporary contract came to an end.I was put onto the footwear department, where in my role I dealt with customer enquiries & complaints, replenishment, area cleanliness, events, stock room tasks, stock take, shop floor & window displays, first aid, health & safety, security and also customer returns.

• Seasonal Sales Associate

  • Nov 2008 - Jan 2009

  Started at New Look as a Christmas temp & in my role I dealt with customer enquiries & complaints, replenishment, store cleanliness, fitting room detail, security, sales & returns.



TJ Hughes

• United Kingdom
• Retail
• 1 - 100 Employee

• Customer Service Assistant

  • Nov 2008 - Dec 2008

  Part time weekend work, Saturday afternoons & all day Sunday shop floor assistant, helping with enquiries & complaints, shop floor standards replenishment & events. For a while I worked at both TJ Hughes and New Look in Coventry town centre, I left TJ Hughes due to my hours being increased and being given a position at New Look. Part time weekend work, Saturday afternoons & all day Sunday shop floor assistant, helping with enquiries & complaints, shop floor standards replenishment & events. For a while I worked at both TJ Hughes and New Look in Coventry town centre, I left TJ Hughes due to my hours being increased and being given a position at New Look.