Senior Development Manager

• Oct 2021 - Present

Scrum Master

• Oct 2020 - Oct 2021

Mentored and coached teams in the adoption of Agile methodologies. Mentored and coached teams in the adoption of Agile methodologies.

Senior Scrum Master

• Nov 2018 - Jul 2020

Facilitated Agile ceremonies including standup, grooming and retrospective. Analyzed Business Process for multiple financial projects in order to gather business requirements and design solutions. Key responsibilities included customer communication, JIRA management, release management, change management, risk management, and planning. Facilitated Agile ceremonies including standup, grooming and retrospective. Analyzed Business Process for multiple financial projects in order to gather business requirements and design solutions. Key responsibilities included customer communication, JIRA management, release management, change management, risk management, and planning.

Senior Scrum Master

• Nov 2013 - Oct 2018

Established and led multiple Scrum teams. Facilitated Agile ceremonies including standup, grooming and retrospective. Partnered with Product Owners to elicit customer requirements, establish product vision and deliver value. Managed Releases; established cross team release processes and led execution between implementation teams, dependent systems, development teams and stakeholders to ensure successful product deployment. Key project management responsibilities include budget management, stakeholder communication, 3rd party oversight and governance, security compliance, transition to support teams, deployment/release management, change control management, project charter creation, risk management. Show less

Senior Project Manager

• Jun 2010 - Nov 2013

Provided technical project management for development of the Xerox global enterprise IT infrastructure. Key responsibilities include project scheduling, business case development, communication to stakeholders, requirements gathering, solution design, implementation and deployment. Regularly work with diverse, cross-location customers and product development teams.

Senior Service Delivery Manager

• Mar 2005 - Jun 2010

Managed a team, consisting of more than 25 Xerox and third party resources, supporting 13 production applications, which were built on the ORACLE ERP. Key responsibilities include financial planning, business relationship management, operations oversight and governance, mentoring and team building, internal process development, change control management, release management and project management.

System Analyst / System Engineer

• May 2000 - Mar 2005

Interfaced with internal business units to design and implement the Business Intelligence Platform. Key responsibilities include requirements analysis and documentation, creating reporting prototypes, QA Testing, Production Support and End-User Training. Oracle ERP modules included Order Management, AR, AP, Shipping, Receiving and Inventory. Designed and implemented web-based printer applications, requirements management, QRB/CCB lead and problem tracking standard process development and customer sales support. Show less