Logistics Analyst

• Jul 2020 - Present

Provide support to USAMMA Fielding Missions.Execute Pre-Fielding Mission Requirements for on-site and remote missions.Provide planning data and reports for specific tasks to be performed.Prepare Requests for Information, Logistics Support Agreements, Task Assignment Memorandums, Memorandums of Notification, and Letters of Instruction as required to support all fielding actions.Provide team representatives for meetings, briefings, conferences, and site surveys required in the planning of fielding actions with no more than 72 hours’ notice.Prepare and provide analysis and recommendations to improve fielding processes upon request.Execution of Post-Fielding Mission Requirements.Execute all Materiel Fielding missions efficiently and in compliance with all regulatory guidance.Frequent travel required

Executive Officer

• Apr 2018 - Present

● Assisted planning Distribution Platoon Class V missions for Annual Training 2018 and ensured Soldiers completed necessary HAZMAT certifications.● Developed and implemented a Driver’s Training Program SOP; Currently conducting quarterly training for new Soldiers to become licensed on military vehicles ● Led Battalion maintenance program for Annual Training 2019, resulting in 40 scheduled vehicle services completed and a 100% combat readiness rating● Planned and executed individual or crew-served weapons qualification for the Battalion level in 7 separate training events

Executive Officer, 211th SMC

• Mar 2017 - Apr 2018

Maintenance Control Officer

• Jan 2012 - Mar 2017

Oversee and maintain training schedule at monthly drillsDevelop training plans and briefings for various unit levelsEnsure all unit members maintain Army standardsAssess soldiers in my chain of command and provide developmental feedbackManage over 30 Soldiers and Non-Commissioned OfficersSupervise preventative maintenance on assigned vehicles and equipmentCoordinate with Maintenance Support Teams to complete off-site services for the BattalionReport to Battalion Executive Officer with status of Battalion maintenance activitiesFacilitate weapon qualifications such as the M4 Rifle and M240B Machine Gun for the BattalionCoordinate and lead military convoys to training events

Junior Investigative Analyst

• Nov 2018 - Nov 2019

- Utilize NICS system to conduct research and analysis of two minimum transactions/hour- Coordinate with outside agencies via email, fax, mail and phone in order to obtain records assisting in research- Evaluate procedures, processes and techniques on a continuous basis to increase efficiency- Compose research comments detailing analysis of transactions to recommend action to FBI Examiners- Maintain accountability of records and purge documentation as necessary

Materials Component Repair Tracker

• May 2017 - Oct 2018

● Collaborated daily with maintenance vendors, fixed-base operators, and remote team members to expedite transportation and tracking of maintenance parts● Assisted in developing a record-keeping system to capture emails and intelligence gathered for reference resulting in a reduction of company-paid late fees● Developed a chain of custody for each case to ensure late fees are charged accordingly● Achieved an 87% success rate for returns prior to the due date over 2500 cases

Technical Consultant

• Mar 2017 - May 2017

● Resolved customer issues relating to equipment problems by fixing phones, tablets andother consumer electronics by determining the most effective repair method.● Engaged with and reassured customers to deliver exceptional customer service.● Met or exceeded key performance objectives including service and repair metrics.● Performed various inventory tasks such as counting and monitoring inventory levels.● Completed training and certification for Samsung and Apple device repair● Created a spreadsheet-based tracking system for Mail-In repairs which became used by all local stores

Technical Consultant

• Jan 2017 - Mar 2017

● Resolved customer issues relating to equipment problems by fixing phones, tablets andother consumer electronics by determining the most effective repair method.● Engaged with and reassured customers to deliver exceptional customer service.● Met or exceeded key performance objectives including service and repair metrics.● Performed various inventory tasks such as counting and monitoring inventory levels.● Completed training and certification for Samsung and Apple device repair

Retail Consultant

• Jun 2015 - Dec 2016

Work with customers to provide tailored solutionsReview promotions, devices, and plans daily for changesAssess store and employee performance throughout each monthComplete daily opening and closing paperworkOrganize displays for equipment, price tags, and marketing materialsConduct outbound activities in order to grow businessConduct interviews and training for employeesAttend weekly market meetings and conference calls to discuss performanceConduct weekly and monthly inventories and reconcile discrepancies

Sales Associate/ Keyholder

• Sep 2010 - Mar 2015

Strive to provide excellent customer service using knowledge and positive attitude Ensure the store meets and exceeds cleanliness and organization standardsWork closely with co-workers to complete daily tasks and assist customersFamiliarize with new and upcoming technologies to become an expert in the fieldTrain and supervise new associates

Security Officer

• Jul 2012 - Jun 2013

Maintain presence at all entrances in order to maintain control of incoming patronsProvide secure escorts for any necessary situationsMaintain hourly communication with all officers and supervisorsLog significant events in the dispatch computerMaintain a secure lost and found, complete with a detailed logAct as a liaison to other departments and emergency services