Tier II Technical Specialist

• Jun 2021 - Present

Case Manager

• Aug 2020 - Jun 2021

Account Coordinator

• Aug 2018 - Aug 2020

• Provide expert knowledge to healthcare professionals on how to use and understand our software• Provide exceptional inbound and outbound support to users of an electronic platform and help support a patient's journey to receive medication.• Manage existing user accounts, analyze usage, and collect feedback to improve/enhance our service

Assistant General Manager

• Aug 2015 - Jul 2018

• Manage the front of house flow to ensure staff is properly executing restaurant procedures.• Oversee inventory needs and handle deliveries from vendors to make sure accounts are being properly balanced. • Manage the front of house flow to ensure staff is properly executing restaurant procedures.• Oversee inventory needs and handle deliveries from vendors to make sure accounts are being properly balanced.

Supervisor

• Apr 2013 - Feb 2017

• Compiled day-to-day sales report information to support management decisions.• Managed activities on the restaurant floor as fill-in manager. • Compiled day-to-day sales report information to support management decisions.• Managed activities on the restaurant floor as fill-in manager.

Constituent Aid

• Jan 2011 - Apr 2013

• Served as aid to constituents from the 70th House District of Representative Martin and the 5th House District of Representative Stebelton.• Built knowledge and provide direction and assistance on cases involving child support, welfare, unemployment, and a variety of other issues.• Completed day-to-day office administration functions to ensure a smooth flow of activities for all staff members and visitors.• Staffed committee hearings and House Sessions implementing legislative functions