Experience

Kin + Carta Europe

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Senior Consultant (Kin + Carta): Search, AI & Big Data Applications

  • Sep 2018 - Present

  Currently managing the successful delivery of Search and Support services to key enterprise accounts (including a Magic Circle law firm), plus maximising revenue via recurring support contracts.

• Business Operations Manager (St. Ives Group & Solstice): HP IDOL & Search-Based Applications

  • Apr 2013 - Aug 2018

  Managed all Business Operations, including B2B software solution sales, forecasting, reporting, resource planning and project oversight. Handled marketing initiatives, RFPs, client demos, management of customer support contracts, including renewals and new business development.

• Customer Support Manager (Realise Group): HP IDOL & Enterprise Search

  • Jan 2009 - Mar 2013

  Created bespoke Support Channel for Autonomy IDOL clients, to drive customer retention and recurring revenue. Included admin of customised SalesForce CRM platform, training of customer support agents, and QA of proprietary enterprise software.

• Technical Consultant (Okana Systems): Autonomy IDOL

  • Mar 2006 - Dec 2008

  Provided consulting services with boutique Autonomy VAR. Covered all practical aspects of IDOL7 and IDOL10, including configuration, installation, operational support and technical writing.



Dingo Media

• Dorchester, England, United Kingdom

• Owner

  • 2012 - Present

  Dingo Media administers the commercial rights to the memoirs of Wendy Law Suart, on behalf of her estate. Wendy released 4 autobiographies, including the acclaimed travel memoir 'With Bags & Swags - Around Australia in the Forties'. All enquiries concerning rights for adaptation to james@dingomedia.co.uk - thank you. Dingo Media administers the commercial rights to the memoirs of Wendy Law Suart, on behalf of her estate. Wendy released 4 autobiographies, including the acclaimed travel memoir 'With Bags & Swags - Around Australia in the Forties'. All enquiries concerning rights for adaptation to james@dingomedia.co.uk - thank you.



Flashback (the ultimate party band)

• Dorchester, England, United Kingdom

• Owner/Manager

  • Oct 2018 - Present

  Flashback is the ultimate party band for weddings, functions and corporate events. Playing the best in disco, dance and classic rock, the band's set is segued together in slick medleys - so your guests will be dancing from start to finish. For bookings or enquiries please visit www.flashbacklive.band - thank you! Flashback is the ultimate party band for weddings, functions and corporate events. Playing the best in disco, dance and classic rock, the band's set is segued together in slick medleys - so your guests will be dancing from start to finish. For bookings or enquiries please visit www.flashbacklive.band - thank you!



Studio Music Company

• London, United Kingdom

• Freelance Sales & Product Manager (Superscope)

  • Dec 2004 - Jul 2006

  Managed the Superscope range of audio products, including sales, marketing, client presentations and customer support. This was a freelance position, following which I moved to the IT (Enterprise Software) space. Managed the Superscope range of audio products, including sales, marketing, client presentations and customer support. This was a freelance position, following which I moved to the IT (Enterprise Software) space.



Eddie Moors Music

• Bournemouth, United Kingdom

• General Manager

  • Jan 2000 - Sep 2004

  Managed a £5M retail business, on behalf of the owner. Duties involved managing Sales, Purchasing and Accounts teams, financial forecasting, staff recruitment and marketing. Managed a £5M retail business, on behalf of the owner. Duties involved managing Sales, Purchasing and Accounts teams, financial forecasting, staff recruitment and marketing.



Akai UK

• Hounslow, United Kingdom

• Area Sales Manager

  • May 1995 - Dec 1999

  Managed a large territory of dealers for Akai's hi-tech products (including samplers and HD recorders). Achieved peak sales (1999) over £2.5M and was twice recognised as ‘Salesman of the Year’. Managed a large territory of dealers for Akai's hi-tech products (including samplers and HD recorders). Achieved peak sales (1999) over £2.5M and was twice recognised as ‘Salesman of the Year’.



Tyrell Corporation

• London, United Kingdom

• Sales Consultant

  • Oct 1994 - May 1995

  Managed high-end retail sales of digital HD recording systems to corporations and HNWIs. Managed high-end retail sales of digital HD recording systems to corporations and HNWIs.



Syco Systems (part of Stirling Audio)

• London, United Kingdom

• Sales Consultant

  • Jul 1992 - Jun 1994

  Managed sales of early Mac-based HD recording systems and studio equipment, to a wide range of clients including broadcasters, theatres, composers and producers. Managed sales of early Mac-based HD recording systems and studio equipment, to a wide range of clients including broadcasters, theatres, composers and producers.