Experience

Loenbro

• United States
• Construction
• 100 - 200 Employee

• Director of Information Technology, Security Officer

  • Nov 2019 - Present



International Car Wash Group

• Greater Denver Area

• US Director of Information Technology

  • Aug 2018 - Nov 2019

  Manage, lead, and instill a passion for excellence while fostering a culture of enthusiasm and accountability in an international IT team. Responsible and accountable for the day to day operations, and for developing the IT roadmap aligning to the overall organization’s goals. • Lead a geographically diverse team (employees, consultants, and vendors) to improve infrastructure, applications, operations, and regulatory compliance with PCI and GDPR. • Managed projects, addressed issues… Show more Manage, lead, and instill a passion for excellence while fostering a culture of enthusiasm and accountability in an international IT team. Responsible and accountable for the day to day operations, and for developing the IT roadmap aligning to the overall organization’s goals. • Lead a geographically diverse team (employees, consultants, and vendors) to improve infrastructure, applications, operations, and regulatory compliance with PCI and GDPR. • Managed projects, addressed issues, implemented changes through delegation, empowerment, motivation, and education of team members. • Represented the IT department at leadership meetings, quarterly performance reviews of business entities, to c-level executives, and provided slide deck information for the board of directors. • Negotiated contracts to the betterment of the company. • Stay abreast of emerging technologies and examine how they may be applicable to the business. • Expanded the data analytics to provide insight into business operations. • Examined data architecture to aid in the design of web apps that would improve our customer experience, collect customer data, and build upon the customer relationship. Show less Manage, lead, and instill a passion for excellence while fostering a culture of enthusiasm and accountability in an international IT team. Responsible and accountable for the day to day operations, and for developing the IT roadmap aligning to the overall organization’s goals. • Lead a geographically diverse team (employees, consultants, and vendors) to improve infrastructure, applications, operations, and regulatory compliance with PCI and GDPR. • Managed projects, addressed issues… Show more Manage, lead, and instill a passion for excellence while fostering a culture of enthusiasm and accountability in an international IT team. Responsible and accountable for the day to day operations, and for developing the IT roadmap aligning to the overall organization’s goals. • Lead a geographically diverse team (employees, consultants, and vendors) to improve infrastructure, applications, operations, and regulatory compliance with PCI and GDPR. • Managed projects, addressed issues, implemented changes through delegation, empowerment, motivation, and education of team members. • Represented the IT department at leadership meetings, quarterly performance reviews of business entities, to c-level executives, and provided slide deck information for the board of directors. • Negotiated contracts to the betterment of the company. • Stay abreast of emerging technologies and examine how they may be applicable to the business. • Expanded the data analytics to provide insight into business operations. • Examined data architecture to aid in the design of web apps that would improve our customer experience, collect customer data, and build upon the customer relationship. Show less



Natural Grocers by Vitamin Cottage

• United States
• Retail
• 700 & Above Employee

• IT Infrastructure Manager

  • 2012 - 2017

  Managed the Software/Application, Infrastructure, Hardware, and Help Desk teams for this public company in projects supporting software, infrastructure, security, equipment, and compliance needs. • Led the teams through departmental change initiatives to build morale and unity, increase productivity, reduce employee turnover, improve quality of work, and increase communication between teams. • Trained, mentored, coached, and developed employees to create a high-performance, accountable… Show more Managed the Software/Application, Infrastructure, Hardware, and Help Desk teams for this public company in projects supporting software, infrastructure, security, equipment, and compliance needs. • Led the teams through departmental change initiatives to build morale and unity, increase productivity, reduce employee turnover, improve quality of work, and increase communication between teams. • Trained, mentored, coached, and developed employees to create a high-performance, accountable team. • Managed all vendor relationships, including contract negotiation and development of SLAs. • Gathered requirements, planned, scheduled, and budgeted internal projects in support of operational readiness, SOX and PCI compliance, security, software integration, broadband circuits, and hardware. • Upgraded firewall, firmware, and equipment to high-availability models. • Improved pricing accuracy through conducting price audits. • Developed, tested, and deployed a NGVC gift card solution. • Served on the IT Steering, IT Security, Long-Range Planning, and Disclosure and Ethics Committees. KEY ACHIEVEMENTS: • Developed all IT policies, procedures, and processes to meet PCI compliance and SOX requirements prior to the company going public. • Restructured and coached the Software/Applications, Infrastructure, Hardware, and Help Desk teams to increase store rollout capacity from one to five stores per month, aligning with the company goal of 20% growth per year. • Led all project management for the relocation of the distribution center, including design of new wireless and hardline networks, reprogramming the ERP system for the new location, and oversight of the physical move. • Virtualized numerous physical servers and condensed the footprint to 4 host servers running 80+ virtual servers. Show less Managed the Software/Application, Infrastructure, Hardware, and Help Desk teams for this public company in projects supporting software, infrastructure, security, equipment, and compliance needs. • Led the teams through departmental change initiatives to build morale and unity, increase productivity, reduce employee turnover, improve quality of work, and increase communication between teams. • Trained, mentored, coached, and developed employees to create a high-performance, accountable… Show more Managed the Software/Application, Infrastructure, Hardware, and Help Desk teams for this public company in projects supporting software, infrastructure, security, equipment, and compliance needs. • Led the teams through departmental change initiatives to build morale and unity, increase productivity, reduce employee turnover, improve quality of work, and increase communication between teams. • Trained, mentored, coached, and developed employees to create a high-performance, accountable team. • Managed all vendor relationships, including contract negotiation and development of SLAs. • Gathered requirements, planned, scheduled, and budgeted internal projects in support of operational readiness, SOX and PCI compliance, security, software integration, broadband circuits, and hardware. • Upgraded firewall, firmware, and equipment to high-availability models. • Improved pricing accuracy through conducting price audits. • Developed, tested, and deployed a NGVC gift card solution. • Served on the IT Steering, IT Security, Long-Range Planning, and Disclosure and Ethics Committees. KEY ACHIEVEMENTS: • Developed all IT policies, procedures, and processes to meet PCI compliance and SOX requirements prior to the company going public. • Restructured and coached the Software/Applications, Infrastructure, Hardware, and Help Desk teams to increase store rollout capacity from one to five stores per month, aligning with the company goal of 20% growth per year. • Led all project management for the relocation of the distribution center, including design of new wireless and hardline networks, reprogramming the ERP system for the new location, and oversight of the physical move. • Virtualized numerous physical servers and condensed the footprint to 4 host servers running 80+ virtual servers. Show less



Vail Resorts / Specialty Sports Venture

• Broomfield Colorado

• Director of Information Technology

  • Jul 2007 - Apr 2011

  Led an 11-person IT team and an international group of vendors, programmers, and consultants in support of IT needs for this public company with 2,500 employees. • Led change management for the IT department, including implementing strategic vision, realigning roles, designing process improvements, improving functionality, and establishing SLAs for IT operations. • Managed a portfolio of hardware, security, and software projects, including forecasting, planning, and budgeting… Show more Led an 11-person IT team and an international group of vendors, programmers, and consultants in support of IT needs for this public company with 2,500 employees. • Led change management for the IT department, including implementing strategic vision, realigning roles, designing process improvements, improving functionality, and establishing SLAs for IT operations. • Managed a portfolio of hardware, security, and software projects, including forecasting, planning, and budgeting. • Reengineered IT systems, software, and operations to align with ITIL, SDLC, and PMP best practices. • Implemented a new PCI DSS credit card solution and a new manufacturing-specific ERP solution. • Oversaw all IT governance, including software licensing, auditing, and SOX, PCI, and security compliance. • Performed hiring, goal setting, development, mentoring, and performance reviews for internal IT employees. KEY ACHIEVEMENTS: • Acquisition of Breeze Ski Rentals - IT due diligence and integration • Acquisition of North Star Ski Resort - IT due diligence and integration • Build out of 13 new retail stores in the Arrabelle complex of the town of Vail • Managed the company expansion from 93 to 158 stores, developing a solution which allowed store opening teams to execute IT processes autonomously. • Created SOX compliance processes which became the company standard. • Led inventory integration and assessment of physical IT assets for the integration of three acquisitions. • Managed the company’s data center relocation from an in-office to a commercial data center with no downtime. Show less Led an 11-person IT team and an international group of vendors, programmers, and consultants in support of IT needs for this public company with 2,500 employees. • Led change management for the IT department, including implementing strategic vision, realigning roles, designing process improvements, improving functionality, and establishing SLAs for IT operations. • Managed a portfolio of hardware, security, and software projects, including forecasting, planning, and budgeting… Show more Led an 11-person IT team and an international group of vendors, programmers, and consultants in support of IT needs for this public company with 2,500 employees. • Led change management for the IT department, including implementing strategic vision, realigning roles, designing process improvements, improving functionality, and establishing SLAs for IT operations. • Managed a portfolio of hardware, security, and software projects, including forecasting, planning, and budgeting. • Reengineered IT systems, software, and operations to align with ITIL, SDLC, and PMP best practices. • Implemented a new PCI DSS credit card solution and a new manufacturing-specific ERP solution. • Oversaw all IT governance, including software licensing, auditing, and SOX, PCI, and security compliance. • Performed hiring, goal setting, development, mentoring, and performance reviews for internal IT employees. KEY ACHIEVEMENTS: • Acquisition of Breeze Ski Rentals - IT due diligence and integration • Acquisition of North Star Ski Resort - IT due diligence and integration • Build out of 13 new retail stores in the Arrabelle complex of the town of Vail • Managed the company expansion from 93 to 158 stores, developing a solution which allowed store opening teams to execute IT processes autonomously. • Created SOX compliance processes which became the company standard. • Led inventory integration and assessment of physical IT assets for the integration of three acquisitions. • Managed the company’s data center relocation from an in-office to a commercial data center with no downtime. Show less



Enterprise Professional Services

• President

  • 2003 - 2007

  Consulted with various companies, providing outsourced IT Director and business process development services. • Planned, designed, and facilitated technical projects such as software development, POS and ERP installation, IT asset management, and server and network installation. • Designed and tested Business Continuity Disaster Recovery solutions. Consulted with various companies, providing outsourced IT Director and business process development services. • Planned, designed, and facilitated technical projects such as software development, POS and ERP installation, IT asset management, and server and network installation. • Designed and tested Business Continuity Disaster Recovery solutions.



Denver Solutions Group

• Englewood, CO

• Professional Services Project Manager

  • 1998 - 2003

  Coordinated with national sales force, client representatives, and business development managers to develop technical solutions for a diverse range of clients. Planned, scheduled, budgeted, and executed projects such as: • Provided nationwide support of all IT equipment for a major movie theater chain. • Developed a disaster recovery business continuity system for a state Government office. • Managed data center relocation and data migration for an insurance company. • Created an… Show more Coordinated with national sales force, client representatives, and business development managers to develop technical solutions for a diverse range of clients. Planned, scheduled, budgeted, and executed projects such as: • Provided nationwide support of all IT equipment for a major movie theater chain. • Developed a disaster recovery business continuity system for a state Government office. • Managed data center relocation and data migration for an insurance company. • Created an IT call center for customer support and performed all technical staffing. • Developed an asset tracking and warehouse inventory control system. Show less Coordinated with national sales force, client representatives, and business development managers to develop technical solutions for a diverse range of clients. Planned, scheduled, budgeted, and executed projects such as: • Provided nationwide support of all IT equipment for a major movie theater chain. • Developed a disaster recovery business continuity system for a state Government office. • Managed data center relocation and data migration for an insurance company. • Created an… Show more Coordinated with national sales force, client representatives, and business development managers to develop technical solutions for a diverse range of clients. Planned, scheduled, budgeted, and executed projects such as: • Provided nationwide support of all IT equipment for a major movie theater chain. • Developed a disaster recovery business continuity system for a state Government office. • Managed data center relocation and data migration for an insurance company. • Created an IT call center for customer support and performed all technical staffing. • Developed an asset tracking and warehouse inventory control system. Show less