James Doyle

Support Analyst at Resonate
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Contact Information
us****@****om
(386) 825-5501
Location
London Area, United Kingdom, UK

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Bio

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Credentials

  • ITIL® V4 Foundation Certificate in IT Service Management
    AXELOS Global Best Practice
    Jan, 2023
    - Nov, 2024

Experience

  • Resonate
    • United Kingdom
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Support Analyst
      • Aug 2023 - Present

  • Scheidt & Bachmann UK and Ireland
    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Head of Incident and Problem Management
      • Aug 2022 - Jun 2023

      Responsible for a global team of Incident and Problem Management Engineers for customers across the UK and Ireland providing software support for Ticket Vending Machines, Station Validators and Gates.

    • Software Incident Management Engineer
      • Jun 2021 - Aug 2022

  • Expert Messaging
    • United Kingdom
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Consultant
      • Jan 2021 - Jun 2021

  • Nottingham Trent University
    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Student
      • Oct 2016 - Jan 2021

Education

  • Nottingham Trent University
    Bachelor’s Degree, Computer Science
    2016 - 2020
  • Esher Sixth Form College
    2014 - 2016

Community

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