James “Gunner” Lissick

Western District Sales Manager at WainRoy
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Contact Information
Location
Fairfield, US
Languages
  • English Native or bilingual proficiency

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Credentials

  • Real Estate Broker/Sales Agent
    California Department of Real Estate
    Oct, 2022
    - Sep, 2024

Experience

    • United States
    • Machinery Manufacturing
    • 1 - 100 Employee
    • Western District Sales Manager
      • Feb 2023 - Present

      OR, WA, CA, NV, AZ, ID, UT • Develop and maximize sales of WainRoy products. • Develop and execute a business plan to achieve short and long term territory growth objectives. • Recruit new dealers/customers and improve and strengthen relationships and volume with current dealers/customers. • Develop and maintain a structured plan for scheduling visits to dealers. • Maintain contact with the National Sales Manager the keep them updated on plans/successes/concerns. • Work… Show more OR, WA, CA, NV, AZ, ID, UT • Develop and maximize sales of WainRoy products. • Develop and execute a business plan to achieve short and long term territory growth objectives. • Recruit new dealers/customers and improve and strengthen relationships and volume with current dealers/customers. • Develop and maintain a structured plan for scheduling visits to dealers. • Maintain contact with the National Sales Manager the keep them updated on plans/successes/concerns. • Work with Credit Department to manage/support payment from dealers when necessary. • Develop strong customer relationships through knowledge, support, and services. • Achieve sales and unit targets. • Act as liaison between company and customer. • Handle customer problems and complaints. • Direct visits with various levels of management to desired field and factory locations. • Optimize the coordination and management of customer feedback. • Demonstrate products at customer locations, job sites, trade shows, and as requested or needed. • Effectively and efficiently educate, train, and promote the company’s products, programs and specials to dealers. • Maintain accountability for keeping current with product knowledge and, if necessary, actively seek advice from the National Sales Manager or other team members to keep updated on products, programs, and policies. • Participate in Construction shows and other events to support, promote, and represent the Construction business. • Maintain CRM tool with accurate up-to-date dealer information, appointments, contact information, call reports, weekly reports, and any other necessary information. • Record and submit qualifying travel expenses within the company policy as outlined in the current copy of the “Expense Report Procedures” and maintain the company vehicle reimbursement program as outlined by the company Show less OR, WA, CA, NV, AZ, ID, UT • Develop and maximize sales of WainRoy products. • Develop and execute a business plan to achieve short and long term territory growth objectives. • Recruit new dealers/customers and improve and strengthen relationships and volume with current dealers/customers. • Develop and maintain a structured plan for scheduling visits to dealers. • Maintain contact with the National Sales Manager the keep them updated on plans/successes/concerns. • Work… Show more OR, WA, CA, NV, AZ, ID, UT • Develop and maximize sales of WainRoy products. • Develop and execute a business plan to achieve short and long term territory growth objectives. • Recruit new dealers/customers and improve and strengthen relationships and volume with current dealers/customers. • Develop and maintain a structured plan for scheduling visits to dealers. • Maintain contact with the National Sales Manager the keep them updated on plans/successes/concerns. • Work with Credit Department to manage/support payment from dealers when necessary. • Develop strong customer relationships through knowledge, support, and services. • Achieve sales and unit targets. • Act as liaison between company and customer. • Handle customer problems and complaints. • Direct visits with various levels of management to desired field and factory locations. • Optimize the coordination and management of customer feedback. • Demonstrate products at customer locations, job sites, trade shows, and as requested or needed. • Effectively and efficiently educate, train, and promote the company’s products, programs and specials to dealers. • Maintain accountability for keeping current with product knowledge and, if necessary, actively seek advice from the National Sales Manager or other team members to keep updated on products, programs, and policies. • Participate in Construction shows and other events to support, promote, and represent the Construction business. • Maintain CRM tool with accurate up-to-date dealer information, appointments, contact information, call reports, weekly reports, and any other necessary information. • Record and submit qualifying travel expenses within the company policy as outlined in the current copy of the “Expense Report Procedures” and maintain the company vehicle reimbursement program as outlined by the company Show less

    • United States
    • Construction
    • 200 - 300 Employee
    • Rental and Sales Coordinator
      • Sep 2021 - Feb 2023

      •Greets all customers. •Promptly answers all incoming phone calls, assist customers and router calls appropriately. Use customer phone logs and handles heavy call volumes. •Refers all new accounts or potential new accounts with job locations to sales representatives or managers. •Close rentals from current and new customers who call in to the store directly. •Processes rental agreements, check-ins, checkouts, swaps, rental returns and damages. •Bills all rentals accurately and… Show more •Greets all customers. •Promptly answers all incoming phone calls, assist customers and router calls appropriately. Use customer phone logs and handles heavy call volumes. •Refers all new accounts or potential new accounts with job locations to sales representatives or managers. •Close rentals from current and new customers who call in to the store directly. •Processes rental agreements, check-ins, checkouts, swaps, rental returns and damages. •Bills all rentals accurately and completely. •Works with shop and yard personnel to prioritize equipment rental needs and required maintenance. •Work with our dispatch teams on time frames for delivery and pick ups of rental equipment. •Coordinates daily One Ton Driver’s schedules and check driver’s logs for accuracy and completeness. •Manages physical inventory process at the store. •Work with rental & sales representatives and store manager as needed to fill rental orders and process sales and rentals. •Responsible for working with the Manager, Sales Representatives, and customers on credit policies. •Maintain and build relationships with our customers. •Mail appropriate contracts and bills to correct stores. •Communicate with coworkers and customers via email. In regards to billing, quotes, and new rentals. •Handle administrative work in the office •Train new coordinators Show less •Greets all customers. •Promptly answers all incoming phone calls, assist customers and router calls appropriately. Use customer phone logs and handles heavy call volumes. •Refers all new accounts or potential new accounts with job locations to sales representatives or managers. •Close rentals from current and new customers who call in to the store directly. •Processes rental agreements, check-ins, checkouts, swaps, rental returns and damages. •Bills all rentals accurately and… Show more •Greets all customers. •Promptly answers all incoming phone calls, assist customers and router calls appropriately. Use customer phone logs and handles heavy call volumes. •Refers all new accounts or potential new accounts with job locations to sales representatives or managers. •Close rentals from current and new customers who call in to the store directly. •Processes rental agreements, check-ins, checkouts, swaps, rental returns and damages. •Bills all rentals accurately and completely. •Works with shop and yard personnel to prioritize equipment rental needs and required maintenance. •Work with our dispatch teams on time frames for delivery and pick ups of rental equipment. •Coordinates daily One Ton Driver’s schedules and check driver’s logs for accuracy and completeness. •Manages physical inventory process at the store. •Work with rental & sales representatives and store manager as needed to fill rental orders and process sales and rentals. •Responsible for working with the Manager, Sales Representatives, and customers on credit policies. •Maintain and build relationships with our customers. •Mail appropriate contracts and bills to correct stores. •Communicate with coworkers and customers via email. In regards to billing, quotes, and new rentals. •Handle administrative work in the office •Train new coordinators Show less

    • United States
    • Retail
    • 1 - 100 Employee
    • Sales Representative
      • Oct 2019 - Jul 2021

      •Assist customers with product questions •Make and ring up sales in POS system •Handle customer service and returns •Maintain store displays •Count in, price, and put out incoming shipments of product •Work logistically with other store locations to allocate product •Sales Staff •Need specialized knowledge of the product to insure customers received necessary parts for gun builds to be done by our technicians. •Knowledge of Airsoft Guns and accessories that customer… Show more •Assist customers with product questions •Make and ring up sales in POS system •Handle customer service and returns •Maintain store displays •Count in, price, and put out incoming shipments of product •Work logistically with other store locations to allocate product •Sales Staff •Need specialized knowledge of the product to insure customers received necessary parts for gun builds to be done by our technicians. •Knowledge of Airsoft Guns and accessories that customer wanted or needed and to know if they are compatible. •Technician if needed when Airsoft Gun repairs/builds were in excess. •Attend local events to interact with the community and run a mobile shop Show less •Assist customers with product questions •Make and ring up sales in POS system •Handle customer service and returns •Maintain store displays •Count in, price, and put out incoming shipments of product •Work logistically with other store locations to allocate product •Sales Staff •Need specialized knowledge of the product to insure customers received necessary parts for gun builds to be done by our technicians. •Knowledge of Airsoft Guns and accessories that customer… Show more •Assist customers with product questions •Make and ring up sales in POS system •Handle customer service and returns •Maintain store displays •Count in, price, and put out incoming shipments of product •Work logistically with other store locations to allocate product •Sales Staff •Need specialized knowledge of the product to insure customers received necessary parts for gun builds to be done by our technicians. •Knowledge of Airsoft Guns and accessories that customer wanted or needed and to know if they are compatible. •Technician if needed when Airsoft Gun repairs/builds were in excess. •Attend local events to interact with the community and run a mobile shop Show less

    • United States
    • Primary and Secondary Education
    • 300 - 400 Employee
    • Substitute custodian
      • Jan 2019 - Aug 2019

      •Cleans offices, classrooms, hallways, kitchens, cafeterias, gymnasiums, multipurpose rooms, libraries, shops, laboratories and lavatories. •Sweeps, scrubs, waxes, and polishes floors; dusts and polishes furniture, woodwork, chalkboards, whiteboards, and fixtures. •Empties and cleans waste receptacles; washes windows and walls; vacuums carpets; moves and arranges furniture. •Locks and unlocks buildings and gates; performs such maintenance duties as replacing fluorescent tubes, light… Show more •Cleans offices, classrooms, hallways, kitchens, cafeterias, gymnasiums, multipurpose rooms, libraries, shops, laboratories and lavatories. •Sweeps, scrubs, waxes, and polishes floors; dusts and polishes furniture, woodwork, chalkboards, whiteboards, and fixtures. •Empties and cleans waste receptacles; washes windows and walls; vacuums carpets; moves and arranges furniture. •Locks and unlocks buildings and gates; performs such maintenance duties as replacing fluorescent tubes, light bulbs, or other illumination that can be reached off a six foot ladder (assistance from other staff is required for ladders exceeding six feet); unplugs sinks, toilets, urinals; covers graffiti and secures site in response to vandalism; repairs broken student chairs/desks; and assists in planning and implementation of minor maintenance projects; secures premises including fire and intrusion alarms; assists in performing monthly inspections of fire extinguishers, other fire related safety equipment, emergency lighting, shower stations, charlifts, and elevators. Performs weekly inspection of eye wash stations •Guides the work of probationary youth and persons assigned to work under general assistance programs. •Operates scrubbers, buffers, vacuum cleaners, and related custodial equipment; operates power hand tools used in minor maintenance. •Deals with public and with any problems which arise after the end of the regular school day. •Assists in arrangements of rooms for meetings and other uses; set up and take down. •Performs general grounds and maintenance work; sweeps and picks up debris as directed. •Marks athletic fields for sporting events. •Assists in the repair and inspection of playground equipment and athletic facilities. Show less •Cleans offices, classrooms, hallways, kitchens, cafeterias, gymnasiums, multipurpose rooms, libraries, shops, laboratories and lavatories. •Sweeps, scrubs, waxes, and polishes floors; dusts and polishes furniture, woodwork, chalkboards, whiteboards, and fixtures. •Empties and cleans waste receptacles; washes windows and walls; vacuums carpets; moves and arranges furniture. •Locks and unlocks buildings and gates; performs such maintenance duties as replacing fluorescent tubes, light… Show more •Cleans offices, classrooms, hallways, kitchens, cafeterias, gymnasiums, multipurpose rooms, libraries, shops, laboratories and lavatories. •Sweeps, scrubs, waxes, and polishes floors; dusts and polishes furniture, woodwork, chalkboards, whiteboards, and fixtures. •Empties and cleans waste receptacles; washes windows and walls; vacuums carpets; moves and arranges furniture. •Locks and unlocks buildings and gates; performs such maintenance duties as replacing fluorescent tubes, light bulbs, or other illumination that can be reached off a six foot ladder (assistance from other staff is required for ladders exceeding six feet); unplugs sinks, toilets, urinals; covers graffiti and secures site in response to vandalism; repairs broken student chairs/desks; and assists in planning and implementation of minor maintenance projects; secures premises including fire and intrusion alarms; assists in performing monthly inspections of fire extinguishers, other fire related safety equipment, emergency lighting, shower stations, charlifts, and elevators. Performs weekly inspection of eye wash stations •Guides the work of probationary youth and persons assigned to work under general assistance programs. •Operates scrubbers, buffers, vacuum cleaners, and related custodial equipment; operates power hand tools used in minor maintenance. •Deals with public and with any problems which arise after the end of the regular school day. •Assists in arrangements of rooms for meetings and other uses; set up and take down. •Performs general grounds and maintenance work; sweeps and picks up debris as directed. •Marks athletic fields for sporting events. •Assists in the repair and inspection of playground equipment and athletic facilities. Show less

    • United States
    • Restaurants
    • 700 & Above Employee
    • Customer Service Representative
      • Aug 2016 - Jul 2018

      •Work in a team environment •Train new employees •Work in a fast pace work environment •Make custom order sandwiches and ensure customers have a good experience •To make sure that operations in the store continue to run smoothly •Maintain a clean work and customer area and ring up customer orders •Work in a team environment •Train new employees •Work in a fast pace work environment •Make custom order sandwiches and ensure customers have a good experience •To make sure that operations in the store continue to run smoothly •Maintain a clean work and customer area and ring up customer orders

    • United States
    • Retail Office Equipment
    • 700 & Above Employee
    • Sales Associate
      • Sep 2017 - Mar 2018

      •Provide exceptional customer service and have our customer’s needs in mind while helping them find products and providing solutions. •Multitask on cashier, sales and merchandising responsibilities •Respond quickly and resourcefully to customer requests and concerns •Create a positive, inviting environment for customers •Understand and use basic selling skills to engage and present solutions •Be flexible on responsibilities (e.g., returns, online pick-ups, cleaning, other duties… Show more •Provide exceptional customer service and have our customer’s needs in mind while helping them find products and providing solutions. •Multitask on cashier, sales and merchandising responsibilities •Respond quickly and resourcefully to customer requests and concerns •Create a positive, inviting environment for customers •Understand and use basic selling skills to engage and present solutions •Be flexible on responsibilities (e.g., returns, online pick-ups, cleaning, other duties as assigned) •Collaborate and work with other team members Show less •Provide exceptional customer service and have our customer’s needs in mind while helping them find products and providing solutions. •Multitask on cashier, sales and merchandising responsibilities •Respond quickly and resourcefully to customer requests and concerns •Create a positive, inviting environment for customers •Understand and use basic selling skills to engage and present solutions •Be flexible on responsibilities (e.g., returns, online pick-ups, cleaning, other duties… Show more •Provide exceptional customer service and have our customer’s needs in mind while helping them find products and providing solutions. •Multitask on cashier, sales and merchandising responsibilities •Respond quickly and resourcefully to customer requests and concerns •Create a positive, inviting environment for customers •Understand and use basic selling skills to engage and present solutions •Be flexible on responsibilities (e.g., returns, online pick-ups, cleaning, other duties as assigned) •Collaborate and work with other team members Show less

Education

  • California State University-Sacramento
    Bachelor's degree, Criminal Justice
    2019 - 2021
  • Solano Community College
    Associate's degree, Liberal Arts and Sciences/Liberal Studies
    2016 - 2019
  • Solano Community College
    Associate's degree, Social Sciences
    2016 - 2019
  • North Central University
    Freshmen
    2015 - 2016

Community

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