Experience

Key Title Group

• United States
• Real Estate
• 1 - 100 Employee

• Director of Marketing And Development

  • Sep 2023 - Present

  * Plan, organize, direct and coach market sales staff and escrow staff to meet objectives. • Teach and train Sales process' to maximize sales staff's potential. • Report the team's sales results for the month and for the quarter. • Achieve forecasted sales by following (and, if necessary, adjusting) to my written plan of action. • Monitor each salesperson's weekly performance and compare it with that month's objective. • Understand department sales expenses and monitor monthly. • One on one weekly with each member of my team. • Recruit, develop and retain top talent. • Constructively handle (or supervise the handling of) all customer complaints related to my department. • Established chain of command for all escalations. Show less



BNT of Texas

• United States
• Real Estate
• 1 - 100 Employee

• Sales Manager

  • Mar 2022 - Jun 2023

  • Strategic New Branch Planning and Opening of Locations • Recruiting of Escrow Officers and Teams • Recruit, Mentor, and Grow New and Existing Business Development Reps • Develop leads and sales opportunities and follow through with defined sales plan. • Retaining, advising, and expanding a portfolio of Residential Real estate Agents and Lenders • In house Brokerage Training and Coaching • Analyze and interpret records of present and past sales, trends, and costs. • Estimated and realized revenue, administrative commitments, and obligations incurred for management. • Maintain an updated target list of prospective, qualified customers in CR and monitor progress in converting from prospective to current customers. • Work with other business units to cross-sell products and services. • Represent BNT of TX in the market and at industry events. • Promote open communication between sales, title, escrow, and customer service representatives to maintain mutually beneficial, productive internal relationships. • Update job knowledge by participating in educational opportunities, reading professional publications, and maintaining personal networks. Show less



Capital Title of Texas, LLC

• United States
• Real Estate
• 400 - 500 Employee

• Senior Account Executive

  • Feb 2019 - Feb 2022

  As a Senior Account Executive with Capital Title of TX I worked in a multifaceted role.-Implementation and coordination of educational and informational classes for realtors-Develop new business and maintain business relationships with a variety of referral sources, including but not limited to realtors, brokers, builders, developers, mortgage and retail bankers.-Coordinate and attend meetings with clients and present information on current and new title insurance products while ensuring superior customer service.-Monitor trends that indicate the need for different types of products or services anddevelop new marketing strategies and approaches. Show less

• Business Development Representative

  • Mar 2016 - Feb 2019



Gracy Title

• Georgetown, Texas

• Business Development Specialist

  • Oct 2014 - Dec 2015



Comerica Bank

• United States
• Banking
• 700 & Above Employee

• Banking Center Manager, Assistant Vice President

  • Jul 2013 - Oct 2014

  Banking Center Manager, AVP specializing in a broad range of financial solutions. Responsibilities: -Portfolio management for business owners providing ongoing support for day to day operations. -Retaining, advising, and expanding a portfolio of consumer and commercial clients -Developing and generating new consumer and commercial business through prospecting and other marketing efforts -Acting as a trusted financial advisor to clients and prospects by incorporating all facets of banking. Show less



Capital One

• United States
• Financial Services
• 700 & Above Employee

• Banking Center Manager II

  • Apr 2010 - Jul 2013

  Responsibilities: • Development of Executives – New Branch Managers • Customer Relationship Management • Coach Team to sell new products and services • New Account development • Management of all Financials • Solely responsible for all GL Account Monitoring • Daily/Weekly Audit of all Operations and Cash Monitoring • Utilization of GAIN & GROWTH Coaching to Drive Company Imperatives • Talent development and developed bench • Community Relations and Give Back • Learning and Development of Branch/District Staff and Peers Achievements: • Developed Talent Bench Strength for District/Internal Promotions • Instrumental Part in the Development and Implementation of the first Toastmasters International Club in ATX for Capital One • Development and Implementation of District Call Clinic • Consistently exceeds Quarterly and Annual Sales Initiative Show less