Experience

RaiseUp Families

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Case Manager

  • Apr 2022 - Present



InReach NC

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Support Coordinator

  • Jun 2018 - Feb 2021

  Supervised daily management of the community outreach department. Maintained a Person- Centered Planning approach. Developed and preserved healthy relationships with families of the agency. Audit and managed intellectual developmental disable clients records. Supervised and monitors Direct Support Professionals interactions with clients. Supervised daily management of the community outreach department. Maintained a Person- Centered Planning approach. Developed and preserved healthy relationships with families of the agency. Audit and managed intellectual developmental disable clients records. Supervised and monitors Direct Support Professionals interactions with clients.



Charlotte Family Housing

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Clinical Family Social Worker

  • Sep 2016 - May 2018

  Managed a caseload of homeless families transitioning into shelter/ housing. Managed family’s weekly budget and finances. Developed Microsoft excel spreadsheets and Salesforce to track data. Managed a caseload of homeless families transitioning into shelter/ housing. Managed family’s weekly budget and finances. Developed Microsoft excel spreadsheets and Salesforce to track data.



New Leaf Adolescent Care Inc.

• Team Lead Manager

  • Apr 2015 - Jun 2016

  Oversaw a safe, supervised, structured living environment for adolescent clients. Facilitated crisis counseling and conflict resolution. Supervised and guided members of the treatment team. Oversaw a safe, supervised, structured living environment for adolescent clients. Facilitated crisis counseling and conflict resolution. Supervised and guided members of the treatment team.



New Place Mental Health

• Residential Counselor

  • Jun 2015 - Dec 2015

  Provided consumers with structure, guidance, and safety at the facility. Deescalated and mediate crisis situations. Completed documentation notes, client charting, discharge planning and medication administration. Provided consumers with structure, guidance, and safety at the facility. Deescalated and mediate crisis situations. Completed documentation notes, client charting, discharge planning and medication administration.



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Relationship Manager

  • Jun 2014 - Apr 2015

  Maintained client relationship by establishing new relationship accounts. Responded to routine inquiries and complaints from customers. Assisted with outbound calling to acquire 100% of customer financial services. Provided teller assistance by workflow scheduling, transaction approval, teller training and supervision. Maintained client relationship by establishing new relationship accounts. Responded to routine inquiries and complaints from customers. Assisted with outbound calling to acquire 100% of customer financial services. Provided teller assistance by workflow scheduling, transaction approval, teller training and supervision.