Jamella Taylor
VA School Certifying Official at Technical College of the Lowcountry- Claim this Profile
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Bio
Credentials
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President's List - Winter 2022
Capella UniversityMay, 2022- Nov, 2024 -
President's List - Fall 2021
Capella UniversityFeb, 2022- Nov, 2024 -
President's List - Summer 2021
Capella UniversityNov, 2021- Nov, 2024 -
President's List - Spring 2021
Capella UniversityAug, 2021- Nov, 2024 -
President's List - Winter 2020
Capella UniversityMay, 2020- Nov, 2024 -
President's List - Fall 2019
Capella UniversityFeb, 2020- Nov, 2024 -
President's List - Summer 2019
Capella UniversityNov, 2019- Nov, 2024
Experience
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Technical College of the Lowcountry
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United States
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Higher Education
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200 - 300 Employee
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VA School Certifying Official
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Nov 2021 - Present
School VA Certifying Official utilizes in-person, written, and web-based information to provide information and guidance to potential students, current students, and the college community in the area of the veterans’ educational benefits and eligibility educational objectives and degree/vocational opportunities; Provides academic program advising to active duty, veterans, and their dependents who are eligible to receive Department of Veterans Affairs (DVA) education benefits, and ensures compliance with individual DVA policies and requirements; Reviews academic evaluations, enrollment, and student requirements to ensure compliance with DVA regulations and TCL policies; Maintain a working relationship with the Enrollment Management Team to facilitate registration or any other activities that require cooperation.
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Certifying Official / Military & Veterans Affairs Navigator
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Oct 2020 - Oct 2021
School VA Certifying Official, advise military affiliated students for registration purposes, utilizes in-person, written and web-based information to provide information and guidance to potential students, current students and the college community in the area of the veterans’ educational benefits and eligibility educational objectives and degree/vocational opportunities; Provides academic program advising to active duty, veterans, and their dependents who are eligible to receive Department of Veterans Affairs (DVA) education benefits, and ensures compliance with unique DVA policies and requirements; Reviews academic evaluations, enrollment, and student requirements to insure compliance with DVA regulations and TCL policies; Monitors active duty, veterans, and dependent students’ academic progress, course enrollment, and other reporting requirements; Maintain a working relationship with the Enrollment Management Team to facilitate registration or any other activities that require mutual cooperation.
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Military Student Advisor
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May 2018 - Sep 2020
Utilizes in-person, written and web-based information to provide information and guidance to potential students, current students and the college community in the area of the veterans’ educational benefits and eligibility educational objectives and degree/vocational opportunities; Provides academic program advising to active duty, veterans, and their dependents who are eligible to receive Department of Veterans Affairs (DVA) education benefits, and ensures compliance with unique DVA policies and requirements; Reviews academic evaluations, enrollment, and student requirements to insure compliance with DVA regulations and TCL policies; Monitors active duty, veterans, and dependent students’ academic progress, course enrollment, and other reporting requirements; Maintain a working relationship with the Enrollment Management Team to facilitate registration or any other activities that require mutual cooperation.
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University of South Carolina-Beaufort
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United States
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Higher Education
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200 - 300 Employee
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Financial Aid Counselor & Student Loan Officer
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Jan 2016 - May 2018
Verify, award, and maintain a portion of files for undergraduate students; Provide excellent customer service by answering the telephone, seeing in-person appointments/walk-ins, and answering e-mail inquiries ; Assist in ensuring compliance with federal and state regulations and school policies, and communicates them effectively to students and members of the University; Perform Direct Loan and Alternative Loan certification; Advise students and parents on all aspects of the Financial Aid process; Assist in monitoring and reconciling federal and state aid programs; Gather and coordinate information from various campus departments to complete the Financial Aid process; Perform other duties as assigned by the Director of Financial Aid; Advises veterans and their dependents on applying for their VA educational benefits; Certify students’ enrollment for their VA benefits; assist students with basic admissions and registrar questions; supervise work-study student; assist students with basic admissions and registrar related questions; develop and maintains Financial Aid and VA publications for students, parents, etc.; Webmaster for Financial Aid / VA webpage
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Financial Aid Administrative Assistant
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May 2012 - Jan 2016
Manage front office operations for the Financial Aid/VA office and provides administrative support for both campuses; ensures that excellent customer service is provided to all visitors, parents, and students; handles student financial aid inquiries during peak registration times; assist students and parents with completing the FAFSA; maintain students’ records for financial aid and VA; advises veterans and their dependents on applying for their VA educational benefits; certify students’ enrollment for their VA benefits; assist students with basic admissions and registrar questions; supervise work-study student; develop and maintains Financial Aid and VA publications for students, parents, etc.; Webmaster for Financial Aid / VA webpage
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Financial Aid Office - Student Worker
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May 2011 - May 2012
Executed daily office tasks such as filing folders, answering internal (personal) and external (phone) questions regarding financial aid, admissions, and student records; switch board functions and assisting students with the financial process, examining tax information for the verification process
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H&R Block
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United States
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Retail
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700 & Above Employee
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Tax Associate
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Jan 2015 - Apr 2015
Met with clients to discuss their tax-preparation needs during the tax season. Advised clients to bring all of their tax-related receipts, W-2s, and 1099 forms, before preparing all of the necessary tax forms. Research information on the Internal Revenue Service and various States Department of Revenue websites and related books. Maintained records of tax returns in computer database system. Explained possible refunds and penalties, including the Affordable Care Act (Obamacare) Met with clients to discuss their tax-preparation needs during the tax season. Advised clients to bring all of their tax-related receipts, W-2s, and 1099 forms, before preparing all of the necessary tax forms. Research information on the Internal Revenue Service and various States Department of Revenue websites and related books. Maintained records of tax returns in computer database system. Explained possible refunds and penalties, including the Affordable Care Act (Obamacare)
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Technical College of the Lowcountry
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United States
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Higher Education
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200 - 300 Employee
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Learning Resource Center - Student Worker
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Jun 2009 - Mar 2010
Performed daily office tasks such as, creating labels, retrieving mail (newspapers and magazines), making signs, assisting students with the printer and copier machines, taking college IDs and issuing parking decals, entering data entry (statistics), putting books, and other periodicals on the shelves
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Financial Aid Office - Student Worker
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Aug 2008 - Jun 2009
Performed daily office tasks such as filing folders, creating labels, switch board functions and assisting students with the financial aid process.
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South Carolina Employment Security Commission
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United States
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Consumer Services
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1 - 100 Employee
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Receptionist
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Sep 2006 - Sep 2007
Duties included: a variety of clerical duties and other responsibilities pertinent to establishment. Was instrumental in telecommunications; executing daily operations of phones and computers; receiving callers at establishment, determining nature of business and directing callers to destinations; obtained caller’s name and left message for the employee to call him/her back; assisted customers with typing up résumés and job search on the computers and books; restructured and improved customer service, by letting the customers know how long was the waiting period, before being serviced
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Education
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2020 - 2024
Capella University
Doctor of Human Services - DHS, Leadership and Organizational Management -
2018 - 2020
Capella University
Master of Science - MS, Education Innovation and Technology -
2015 - 2016
University of South Carolina Aiken
Non-Degree, Educational/Instructional Technology -
2010 - 2012
University of South Carolina-Beaufort
Bachelor of Science - BS, Human Services, General -
2006 - 2010
Technical College of the Lowcountry
Associate's degree, Administrative Assistant and Secretarial Science, General -
2002 - 2006
Battery Creek High School
High School Diploma
Community
