Client Relations & Scheduling Coordinator

• Sep 2022 - Present

- Exceptional customer service skills, helping clients, addresing concerns, problem solving. - Receiving and managing new clients referrals for ABA, Mental Health and evaluations. - Managing all new client onboardings and discharges. - Assignment and schedule maintenance for clients in collaboration with ABA director and Mental Health coordinator. - Managing daily scheduling adjustments, cancellations, changes, maximizing service hours for Psychologists, Counselors, Behavior Technicians (BT) and Registered Behavior Technicians (RBT). Show less

Director & designer

• Mar 2020 - Present

- Customer service and advice on products. - Social networks, advertising and content creation management. - Design and creation of ecological garments and accessories. - Sales, inventory and production management. - Accounting and capital management. - Logistics of deliveries and shipping. - Customer service and advice on products. - Social networks, advertising and content creation management. - Design and creation of ecological garments and accessories. - Sales, inventory and production management. - Accounting and capital management. - Logistics of deliveries and shipping.

Fashion Design Teacher

• Oct 2020 - Dec 2021

- Teaching and guidance. - Impart knowledge about fashion history, trends, brand creation and collections, design elements and principles, among others. - Tutoring final projects. - Content creation for the school and new courses. - Teaching and guidance. - Impart knowledge about fashion history, trends, brand creation and collections, design elements and principles, among others. - Tutoring final projects. - Content creation for the school and new courses.

Recruitment Specialist

• Oct 2015 - Feb 2020

- Recruitment and selection of external and internal personnel for frontoffice and back office areas.- Profile assembling and selection processes for areas such ascustomer service, projects, systems & technology, risks, legal,operations, sales, administration, among others.- Mass recruitment for front office staff, executive training programsand succession programs.- Headhunting for senior analysts, manager and supervisor profiles.- Psychotechnical evaluations, interviews and assessments.- Customer service to internal and external employees.- Monitoring of ratifications, quality and punctuality indicators.- Talent recruitment and job offers management.- Organization of selection processes, application documents, psychotechnical tests, resumes, supporting documents, background checks,job references and all documentation related to the evaluation andrecruitment process. Show less

Human Resources Internship

• Aug 2015 - Oct 2015