Experience

Allen Corporation of America
• United States
• IT Services and IT Consulting
• 1 - 100 Employee
• Transportation Clerk

  • Jan 2023 - Present

US Navy
• United States
• Armed Forces
• 700 & Above Employee
• Culinary Specialist

  • Jan 2014 - Jan 2023


Community Center

• 1 - 100 Employee

• Customer Service Coordinator

  • Dec 2010 - Nov 2011

  Provide customer service for the Community Center, greets residents, answer phones, route calls to Property Management personnel, and handle monetary transactions. Proved support to the Community Center Director in developing and overseeing daily programs, events, and activities. Assist housing department with Warm Calls for Performance Incentive Plan (PIP). Plan, organize and execute monthly community and regional events, marker events to resident using a variety of marketing tools, develop monthly calendar of events, at least two months in advance. Data Entry utilizing Yardi Database System. Show less



Sports & Field Athletic Center

• Child Care Assistant Teacher

  • Mar 2010 - Jun 2010

  Supervise conducted classroom activities which promote social, developmental and educational growth, while maintaining the health and safety of the children. Provide customer service for the Front Desk, greet members, issue work-out materials, answer phones, route calls to Management and Trainers, restock merchandise, and assist with closing procedures. Retain records of the daily child attendance as well as incident reports, and assistance in the training of new employees. Provide custodial assistance for the House Keeping department. Show less



Team Praxis

• Germany

• Operations Administrative Support

  • Oct 2007 - May 2009

  Support the Patient Account Relations (PAR) department with customer service. Answered phones and routed calls to various account managers, assisted customers with billing statement questions. Processed claims, retrieve and attach support documentation, and send claims out to insurance payers. Claim note annotation, prep support documentation and charge entry batches for scanning, calculate hash totals for charge batches and reconcile charges entered. Clear batches in SharePoint and VIMS and provided clerical and administrative support as needed. Data Entry utilizing Connext and Mysis Systems. Show less



Hickam Community Housing LLC

• United States
• Real Estate
• 1 - 100 Employee

• Volunteer

  • Aug 2007 - Sep 2008

  Assisted Resident Service Coordinators (RSC) as needed. Assist with passing out fliers, delivering newsletters throughout the community. Assist with set up/clean up for events such as Beach Bum Parade, CEL Block Party, and National Night Out. Assisted Resident Service Coordinators (RSC) as needed. Assist with passing out fliers, delivering newsletters throughout the community. Assist with set up/clean up for events such as Beach Bum Parade, CEL Block Party, and National Night Out.



Arizona Memorial

• United States
• Aviation and Aerospace Component Manufacturing

• Service Worker

  • Jun 2006 - Sep 2007

  Assist the manager with schedule conflicts and proper coverage for daily operations. Provide customer service to the memorial visitors, greet customers. Handle monetary transactions. Prepare and serve various food selections. Provide group escort duties. Assist with catered functions and events such as menu selection, seating arrangements, and maintain time schedule for each course delivery. Answered tour questions, and offered directions. Assist the manager with schedule conflicts and proper coverage for daily operations. Provide customer service to the memorial visitors, greet customers. Handle monetary transactions. Prepare and serve various food selections. Provide group escort duties. Assist with catered functions and events such as menu selection, seating arrangements, and maintain time schedule for each course delivery. Answered tour questions, and offered directions.



Ice Palace

• United States
• Hospitality
• 1 - 100 Employee

• Sales Associate/Marketing Rep

  • Sep 2005 - Jan 2006

  Greeted customers, answered phone calls, supplied and received skates from customers, and provided detailed directions to customers. Provided assistance with purchases; performed demonstrations to market the product line emphasizing the merits of proper skin regimen. Contacted customers for reorders and mailed advertisements. Kept stock of daily inventory and prepared invoices for ordering supplies. Handle monetary transactions. Greeted customers, answered phone calls, supplied and received skates from customers, and provided detailed directions to customers. Provided assistance with purchases; performed demonstrations to market the product line emphasizing the merits of proper skin regimen. Contacted customers for reorders and mailed advertisements. Kept stock of daily inventory and prepared invoices for ordering supplies. Handle monetary transactions.



Navy Exchange Auto

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Customer Service Associate

  • Nov 2004 - Jul 2005

  Schedule customer appointments for the mechanics staff and at the counter, answer phones and assisted customers. Prioritized and delegated job orders to meet customer demand. Assisted in product selection, sales displays and restocking shelves. Operated a computer to locate and track orders, various parts and products for customers. Handle monetary transactions. Schedule customer appointments for the mechanics staff and at the counter, answer phones and assisted customers. Prioritized and delegated job orders to meet customer demand. Assisted in product selection, sales displays and restocking shelves. Operated a computer to locate and track orders, various parts and products for customers. Handle monetary transactions.



MWR Accounting Office

• Volunteer

  • Jan 2005 - Jun 2005

  Performed a variety of office skills including answering and routing telephone calls, taking and delivering messages, faxing documentation, typed internal memos and general filing. Assist with invoice calculations and balancing receipts. Logged all return item invoices and contacted customers regarding returned checks through verbal and written communication. Performed a variety of office skills including answering and routing telephone calls, taking and delivering messages, faxing documentation, typed internal memos and general filing. Assist with invoice calculations and balancing receipts. Logged all return item invoices and contacted customers regarding returned checks through verbal and written communication.



Army Community Service

• United States
• Individual and Family Services

• Volunteer

  • Sep 2002 - Oct 2004

  Prepared Welcome Packets for newcomers, ensuring complete and accurate information in each folder. Help coordinate monthly classes by providing materials, setting up for workshops and signing up clients. Confirmed client attendance to gain accurate count for materials needed and food provided. Greeted walk-in clients at the front desk and directed them to the correct program. Answered phones, transferred calls and provided assistance as needed to the various program managers. Assist in creating fliers using MS Power Point and Word. Utilized basic Japanese language skills to assist clients as needed. Check out basic household items and dish packs from the loan closet, verifying inventory upon return. Show less