Experience

OrionTEK

• United Arab Emirates
• IT Services and IT Consulting
• 1 - 100 Employee

• Project Manager

  • May 2020 - Present



IBAM Systems LLC

• United Arab Emirates
• Industrial Automation
• 1 - 100 Employee

• ELV Project Engineer

  • Dec 2014 - May 2020

  ● Approved SIRA (DPS) Security Engineer. ● Project Execution and Commissioning of Low Voltage Systems such as Structured Cabling, CCTV, Access Control, Intercom Systems, Public Address, Nurse Call System,Master Clock System etc at Project Site. ● Provide Value Engineered solutions to clients. ● Preparation of Submittal, Pre-Commissioning Checklist, Commissioning Documents, Method Statement for Installation, Testing & Commissioning, Operation & Maintenance Manual of respective systems. ● Obtaining Authority approvals from Du, Etisalat & Smart world for Building inspection and Block wiring. ● Design and Estimation of ELV systems ● Project Management Show less



Engineering Contracting Co LLC (Metal Division)

• Jebal Ali

• IT Technical Support Engineer

  • Sep 2012 - Sep 2014

  ● Setup, maintain and troubleshoot Microsoft Windows desktops and notebook computers ● Installation & updating of operating system and other Project oriented software. ● Managing and troubleshooting MS Outlook 2003, 2007 and 2010 issues. ● Giving support on hardware and software related issues. ● Manage and maintain existing systems infrastructure including W2008 Active directory domain, DHCP Server, Exchange server 2010, Blackberry BES Server, and Aruba Wireless. ● Maintaining & attending day to day user’s problem. Show less



Fiserv

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• IT Desktop Support Engineer (L2)

  • Mar 2011 - Aug 2012

  ● Managed more than 250 IBM workstations with 3 Team members. ● Installation & updating of operating system and other Project oriented software ● Managing Active Directory User Accounts, Groups and Organizational Units. ● Day to day activities like backup & Restore, Antivirus updates. ● Support for the application packages Like MS office, SAP front end, AutoCAD etc. ● Following ITIL processes, Incident management, problem management, change management, as per SLA metrics. ● Troubleshooting of day-to-day Network Related problems. ● Resolving Blackberry issues like OS installation, updating the firmware, Backup & Restore. ● Helpdesk call logging, resolving, and closing with proper updates. ● Troubleshooting of hardware issues and quickly arrange repair for hardware in occasion of hardware failures. Show less



Bank of America Merrill Lynch

• United States
• Financial Services
• 700 & Above Employee

• IT Desktop Support Trainee Engineer (L1)

  • Dec 2010 - Feb 2011

  ● Managed more than 50+ Users. ● Installation of Operating System like Windows XP, Windows Vista, Windows 7, Windows server 2003. ● Troubleshooting Desktop & Network related problems. ● Following ITIL processes, Incident management, problem management, change management, as per SLA metrics. ● Troubleshooting of hardware issues and quickly arrange repair for hardware in occasion of hardware failures. ● Configuration of network printers, USB & Shared Printers, Scanners, etc. ● Giving support on hardware and software related complaints. Show less