Jamal Muhammad

IT Contractor at Go2IT Group
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Contact Information
us****@****om
(386) 825-5501
Location
GE
Skills

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Bio

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Credentials

  • A+ PC Technician
    CompTIA
    Jun, 2000
    - Nov, 2024
  • CCNA Routing and Switching
    Cisco Systems
    Jul, 2013
    - Nov, 2024
  • CCENT
    Cisco Systems
    Apr, 2013
    - Nov, 2024
  • DCSE Enterprise Server Force
    Dell
  • DCSE Foundations Desktops
    Dell
  • DCSE Foundations Portables
    Dell

Experience

  • Go2IT Group
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Contractor
      • Jul 2013 - Present

      Installed, upgraded, and replaced workstations, servers, POS systems, and network equipment for IBM and Dell at various retail stores and offices • Replaced/upgraded workstations, servers and KVM units, arranged network cabling for Best Buy stores • Installed Point of Sale systems for IBM in Old Navy retail outlets • Replaced FRUs including CPU cooling systems, power supplie units, and drives for Dell at CarMax stores • Installed and configured Smartboardtm projectors for Dell at Madison County, GA Board of Education • Staged Windows 7 workstation and server migrations for Embassy Suites Show less

  • Interrupt 21 LLC
    • Dacula, GA
    • Infrastructure Specialist
      • Dec 2012 - Sep 2013

      • Procured network equipment including Cisco Catalyst switches and routers • Designed appropriate redundant network topology including IP addressing scheme • Provisioned routers and switches, VTP, RSTP, RIPv2, OSPF, and EIGRP protocols, NAT, DHCP, DNS, using Cisco IOS command line interface (CLI), Telnet, SSH, and TFTP • Configured SSL VPNs using CLI and Cisco ASDM on Cisco Adaptive Security Device (ASA) • Procured network equipment including Cisco Catalyst switches and routers • Designed appropriate redundant network topology including IP addressing scheme • Provisioned routers and switches, VTP, RSTP, RIPv2, OSPF, and EIGRP protocols, NAT, DHCP, DNS, using Cisco IOS command line interface (CLI), Telnet, SSH, and TFTP • Configured SSL VPNs using CLI and Cisco ASDM on Cisco Adaptive Security Device (ASA)

  • King Faisal University
    • Saudi Arabia
    • Higher Education
    • 700 & Above Employee
    • Educator
      • Oct 2006 - Sep 2012

      • Integrated Information Technology with curriculum using CALL (Computer Assisted Language learning) and implemented use of Smartboard technology • Instructed Linguistics courses students majoring in English as a Foreign Language • Assisting in English Language curriculum development • Integrated Information Technology with curriculum using CALL (Computer Assisted Language learning) and implemented use of Smartboard technology • Instructed Linguistics courses students majoring in English as a Foreign Language • Assisting in English Language curriculum development

  • Verizon
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Network Technician
      • Jun 2000 - Oct 2005

      • Excelled at problem detection and troubleshooting layer 1, layer2, and layer 3 connectivity for Asynchronous Digital Subscriber Line (aDSL) circuit networks • Performed configuration and maintenance of Alcatel-Lucent ATM switches and Digital Subscriber Line Access Multiplexers (DSLAMs), and Redback gateway routers using ATMS and NavisCore tools. • Collaborated with field technicians to identify and correct Layer 1 connection issues • Coordinated with central office technicians and Network Operations Center (NOC) to correct Layer 1 and Layer 2 equipment malfunctions and configurations • Provided technical guidance on configuration, analysis, troubleshooting, and testing of end user hardware and software setup . Show less

  • Duron Paints and Wallcoverings
    • Color Systems Technician
      • 1998 - 2000

      • Developed color formulas for new paint lines using spectral analysis and management of color databases • Repaired and maintained color matching computers including proprietary software configuration and hardware troubleshooting • Developed color formulas for new paint lines using spectral analysis and management of color databases • Repaired and maintained color matching computers including proprietary software configuration and hardware troubleshooting

  • Madrasatu Ahlis Sunnah
    • Teacher
      • Sep 1997 - Sep 1998

      Taught Science and Mathematics to 7th and 8th grade Taught Science and Mathematics to 7th and 8th grade

Education

  • American InterContinental University
    Masters, Information Technology
    2004 - 2005
  • University of Maryland Eastern Shore
    Bachelor of Science, Environmental Science
    1993 - 1997

Community

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