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Experience

    • Engineering Administrator
      • May 2015 - Present
    • Freelance Interpreter
      • Oct 2012 - Feb 2015

      • Maintaining confidentiality at all times • Maintaining impartiality at all times • Ability to Interpret word for word without imposing personal thoughts or ideas • Ability to practice the code of ethics at all times • Enthusiastic, flexible and capable of adapting to various settings as jobs setting tends to change from one appointment to another. • Maintaining confidentiality at all times • Maintaining impartiality at all times • Ability to Interpret word for word without imposing personal thoughts or ideas • Ability to practice the code of ethics at all times • Enthusiastic, flexible and capable of adapting to various settings as jobs setting tends to change from one appointment to another.

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Administrator
      • Mar 2011 - Feb 2015

      • Ensuring customers applications is fully completed and accurately inputting data onto the system provided from customers on PTG and PFF2 forms. • Assessing PTG applications, ensuring all requirements are fulfilled and financial evidence provided. • Training new colleagues in various sections such as PFF2 data entry, evidence return, and PTG data entry. • Returning original documents provided by customers through post, while maintaining data protection act. • Locate and correct data entry errors to maintain accuracy by doing QA on PFF2s applications and evidence return. • Accurately checking that customers identity evidence is fully provided and Birth Ceritificates genuine and clearly entered and validated onto the system. • Doing various reports such as HEI, New Transfer Report, VHI Exceptions pend report, and SSG Envelope Log-SST team, in addition to doing sifting and batching, and LRF-Learn Request Form. • Working as part of a team and assisting colleagues when necessary within pff2 team. • Enthusiastic, flexible and capable of assisting colleagues when required in other departments within the office such as assisting the DSA invoice team. • Ability to produce consistently accurate work even whilst under pressure. • Ability to adapt to multi task and achieve the expected target. • Ability to pay good attention to details • Able to commit at short notice to overtime during busy periods. Show less

    • Jordan
    • Business Supplies & Equipment
    • 700 & Above Employee
    • Customer Assistant
      • Jul 2007 - Aug 2012

      • Till Operator • Providing information to customers to help them select the best products.. • Providing customers with cash back • Take cash from customers and process transactions accurately & efficiently. • Being alert to thefts and fraudulent bank notes • Keeping up-to-date with all current promotions within the store. • Assisting with shelf stacking, sticking prices on items. • Identifying customers who need assistance on the shop floor. • Sorting, counting, and podding currency and coins. • Working as part of a team and assisting colleagues when necessary. • Maintaining health and safety awareness • Doing Stock counts and code checks • Providing assistant to different departments Cloth, electrical, Kiosk and customer service desk, petrol station, and Tills. Show less

    • Administrator
      • Jan 2010 - Dec 2010

      • Fully data input customers’ application form onto the system • Asssessing applications and customer’s eligibility due to residency and income. • Sorting Post and dealing with customers inquiries • Contacting Customers through phone and post to provide them with clarification and assistant. • Ability to produce consistently accurate work even whilst under pressure. • Ability to adapt to multi task and achieve the expected target. • Ability to pay good attention to details • Able to commit at short notice to overtime during busy periods • Enthusiastic, flexible and capable of learning new tasks when needs arises Show less

    • Administrator
      • Apr 2010 - Jul 2010

      Data entry and dealing with customer’s complaints correspondence Data entry and dealing with customer’s complaints correspondence

    • Retail
    • 700 & Above Employee
    • Customer Service
      • Oct 2005 - Mar 2007

      • Working in the cash office doing the end of day cash flows. • Sorting refund reports. • Managing the daily cashbook and bank reconciliations. • Doing the banking, data entry, preparing tills for next day. • Providing customers a personalised, friendly and efficient cashiering service. • Accurately processing all methods of payment. • Being alert to thefts and fraudulent bank notes • Entering purchases into a cash register • Working as part of a team and assisting colleagues when necessary. • Assisting with displaying stock, sticking prices on items. • Sorting, counting, and wrapping currency and coins. • Operating the till and accurately counting and reconciling the till float. • Maintaining health and safety awareness. Show less

    • Adiministrator
      • Aug 2001 - Feb 2005

      - Preparing tender documents to enter bids for projects such as Road work, Building, Ports, and Bridges. - Data input sale invoices and reciepts (asphalt plant-including purchased and sold raw material and ready mixed asphalt) including names of drivers, means of transportation used, quantity and type of product, from and where to. - Meeting and greeting clients and visitors to the office. - Acting as an English-Lebanese interpreter in business meetings. - Preparing report regarding the asphalt plant and projects. - Supervising the work of office juniors and assigning work for them. - Translating work contracts and foreign correspondence. - Providing assistant to engineering dep, accounting dep, asphalt plant, and actual work sites, in order to keep my manager up to date with the work flow, and to keep all documents up to date. - Liaising with Solicitors, banks, governmental agencies to prepare the tenders for entering biddings and keeping projects up to date to adhere to the terms and conditions of projects contracts. - Assisting engineers in preparing reports and presentation for pervious and ongoing projects in both English and Arabic language. - Maintaining equipment and machinery folders regarding licenses, available certified copies and insurance renewals. - Handling incoming / outgoing calls, correspondence and filing. - Dealing with the workers and public inquiries. - Keeping projects folders up to date with all necessary documents. - Faxing, printing, photocopying, filing and scanning. - Organising business travel, itineraries, and accommodation for managers. - Monitoring inventory, office stock and ordering supplies as necessary. - Maintaining staff folders regarding holiday, absence, training record, contracts renewal, visas if foreigners, and their social security insurance documents. - Responsible for purchase orders. - Creating and modifying documents using Microsoft Office. - Updating, processing and filing of all documents. Show less

Education

  • Notre Dame University, Lebanon
    Bachelor’s Degree, Degree in Business Administration
    1995 - 2000
  • Stockton Riverside College, England
    NVQ in Accounting Level 4, ATT Intermediate Accounting
    2006 - 2009
  • Stockton Riverside College, England
    SAGE Computer Accounting- Europe Computer Driving License (ECDL)-Microsoft Office Package Basic Book
    2005 - 2005
  • Notre Dame University, Lebanon
    Freshmen Degree, Freshmen Degree
    1995 - 1996

Community

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