Experience

Injazat

• United Arab Emirates
• IT Services and IT Consulting
• 700 & Above Employee

• Technical Support Engineer

  • Oct 2015 - Present



General Pension and Social Security Authority (GPSSA)

• United Arab Emirates
• Government Administration
• 100 - 200 Employee

• Network Engineer

  • Jun 2007 - Present

  Development and Technical Support Section Manager •Administrating & supervising the LAN & WAN (Win2003 Servers , Win2008 Servers) •Administering the Mailing system by using the Exchange server 5.5 and outlook for clients (Intranet). •Installing and configuring the Norton antivirus for the PC’s by using Symantec Center for Norton Antivirus. •Monitor and analyze traffic on the network to ensure proper performance for the LAN, troubleshoot and resolve network problems. •Hardware and Software Trends follow up / Evaluation. •Administrating & Supporting for Alcatel-Lucent Omni PCX Enterprise Systems with ARUBA Wi-Fi with SVP Server for Data and Voice. •Administrating & Supporting for Alcatel-Lucent Omni Stack Data Switches. Show less



Jordan Ahli Bank

• Jordan
• Banking
• 700 & Above Employee

• PC support and Sys administrator

  • May 2001 - Jun 2007

  Head of PC Support & System Administration Division, Jordan •Installation and configuration of Personal computers, printers and communication devices in the bank branches. •Administrating & supervising the LAN & WAN in all bank Branches (NT, Win2000 Servers) •Administering the Mailing system for the bank by using the Exchange server 5.5 and outlook for clients (Intranet). •Installing and configuring the Norton antivirus for the PC’s at the General Departments and branches by using Symantec Center for Norton Antivirus. •Administering the internet connection for all the PC’s at the general departments and branches by using the Proxy and ISA servers. •Monitor and analyze traffic on the network to ensure proper performance for the LAN, troubleshoot and resolve network problems. •Responsible for the safety and security of network systems including software access authorization, security backup of systems software & data files, & physical access to the servers. •Maintaining and supporting PC’s, Printers, and Communication devices. •Software Installation Banking packages (Bank 2000), Microsoft packages and others. •Developing Banking systems by using RDBMS Software and tools. •Training for the bank employees on the packages & software products utilized. •Solving the problems, this faces the PC’s and Printers users on all bank branches. •Keeping track for the Maintenance Contracts. •Using Citrix XenDesktop to deliver Desktops as a service to users anywhere. •Hardware Trends follow up / Evaluation. •Money Gram (Transactions System) Technical support for all agents at Jordan. Show less



century wear company

• IT supporting

  • Nov 1999 - May 2001

  IT Division, Jordan •Provide consultation for the management about the requirements of hardware and software needed. •Administering all aspects of the computer department. •Troubleshooting the computers relating to software problems. •Installing and configuring new software. •Technical Support for the user’s PC’s, entire Network IT Division, Jordan •Provide consultation for the management about the requirements of hardware and software needed. •Administering all aspects of the computer department. •Troubleshooting the computers relating to software problems. •Installing and configuring new software. •Technical Support for the user’s PC’s, entire Network