Senior Product Manager

• Sep 2023 - Present

Product Manager

• Sep 2022 - Sep 2023

Customer Success Manager - Learning & Development

• Jun 2021 - Sep 2022

Project Manager

• May 2021 - Jun 2021

Project Engineer

• Jun 2019 - May 2021

Engineer

• Aug 2017 - May 2019

Undergraduate Teaching Assistant

• Aug 2016 - Dec 2016

Assist in group discussions regarding civil engineering topics. Perform general administrative tasks such as filing, record keeping, and grading. Implement classroom core curriculum and instructive programs in the absence of the supervising professor. Assist in group discussions regarding civil engineering topics. Perform general administrative tasks such as filing, record keeping, and grading. Implement classroom core curriculum and instructive programs in the absence of the supervising professor.

Project Engineer Intern

• May 2016 - Aug 2016

Assisted in the Design-Assist process for various projects by working with numerous subcontractors, confirming schedules, performing quantity take offs, and ensuring that the budget is approved by both the architects and the owners. Practiced document control by compiling and creating as-built documents and drawings and assisted in closing out projects. Generated and processed RFIs and NCRs relating to design versus feasibility issues and assisted in drafting up solutions. Assisted in the Design-Assist process for various projects by working with numerous subcontractors, confirming schedules, performing quantity take offs, and ensuring that the budget is approved by both the architects and the owners. Practiced document control by compiling and creating as-built documents and drawings and assisted in closing out projects. Generated and processed RFIs and NCRs relating to design versus feasibility issues and assisted in drafting up solutions.

IT Consultant

• Nov 2014 - Sep 2015

Offered the highest quality of customer service to all students, faculty, staff, and USC affiliates by assisting in network troubleshooting, accounts, and passwords. Encouraged the growing role of technology at USC by partaking in the use of educational and informational technologies. Maintained the security of all records belonging to students, faculty, staff and USC affiliates to ensure confidentiality Offered the highest quality of customer service to all students, faculty, staff, and USC affiliates by assisting in network troubleshooting, accounts, and passwords. Encouraged the growing role of technology at USC by partaking in the use of educational and informational technologies. Maintained the security of all records belonging to students, faculty, staff and USC affiliates to ensure confidentiality

Project Engineer Intern

• May 2015 - Aug 2015

Assisted team in performing quality assurance inspections on precast segments. Generated and processed RFIs and NCRs relating to reinforcing steel, tolerances, etc. Assisted the post-tensioning crew in assuring that the tendons are installed correctly and in setting up areas by ensuring that the surrounding areas are clear. Partook and led various weekly safety and toolbox meetings. Assisted team in performing quality assurance inspections on precast segments. Generated and processed RFIs and NCRs relating to reinforcing steel, tolerances, etc. Assisted the post-tensioning crew in assuring that the tendons are installed correctly and in setting up areas by ensuring that the surrounding areas are clear. Partook and led various weekly safety and toolbox meetings.