Experience

Legacy Personnel Inc.

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Team Leader

  • Aug 2023 - Present

• Marketing Specialist

  • Jan 2023 - Present

• Recruitment Specialist

  • Aug 2022 - Present



Awesome CX

• United States
• Outsourcing and Offshoring Consulting
• 400 - 500 Employee

• Customer Service Representative

  • Oct 2019 - Aug 2022

  -assist incoming chats and resolve concerns about the company products from damaged items, lost in transit, orders not being delivered, product replacements, and placing an order. -answer emails from customers with various inquiries about the company -a competetive and consistent agent who can work independently and get the job done -assist incoming chats and resolve concerns about the company products from damaged items, lost in transit, orders not being delivered, product replacements, and placing an order. -answer emails from customers with various inquiries about the company -a competetive and consistent agent who can work independently and get the job done



Department of Public Works and Highways

• Philippines
• Government Administration
• 700 & Above Employee

• Public Information Assistant

  • Apr 2018 - Sep 2019

  -Customer Feedback Summary Report -Monthly, Quarterly, and Annual Report -Request for Action Memorandum -Updates Information in the i-Desk -In charge of creating articles for TRENDSPublication (Quarterly Report) -Photo Documentation -Filling important documents such as Memo,DTR, 201 Files, etc. -Facilitate Entrance Exam of Applicants -Other various reports, presentations, VisualMaterials, Identification Cards and the like. -Customer Feedback Summary Report -Monthly, Quarterly, and Annual Report -Request for Action Memorandum -Updates Information in the i-Desk -In charge of creating articles for TRENDSPublication (Quarterly Report) -Photo Documentation -Filling important documents such as Memo,DTR, 201 Files, etc. -Facilitate Entrance Exam of Applicants -Other various reports, presentations, VisualMaterials, Identification Cards and the like.



Alorica

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Customer Service Representative

  • Feb 2017 - Feb 2018

• Customer Service Representative

  • Jan 2017 - Jan 2018



Sutherland

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Quality Assurance Specialist

  • May 2016 - Jan 2017

• Customer Service Representative

  • May 2015 - Apr 2016



Barangay Marayag

• Marayag, Lupon, Davao Oriental

• Office Associate

  • Oct 2014 - Mar 2015