Jalene Gutierrez

Supervisor at ITA Group
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Contact Information
us****@****om
(386) 825-5501
Location
Des Moines, Iowa, United States, US
Skills

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Bio

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Experience

  • ITA Group, Inc.
    • United States
    • Advertising Services
    • 500 - 600 Employee
    • Supervisor
      • Nov 2008 - Present

      I manage a team of 11 employees in 1 of 2 call centers at ITA. My team works directly for Verizon..not wireless. We handle calls from techs who make referrals or installs for customers and then they earn points and call us and redeem the points for gift cards and merchandise.

    • Supervisor
      • 2008 - Present

  • Usborne Books and More
    • Consultant
      • 2011 - 2011

  • Citi
    • United States
    • Financial Services
    • 700 & Above Employee
    • Project Manager
      • Aug 2006 - Jun 2008

  • Citi Group
    • Project Manager
      • 2006 - 2008

  • Principal Financial Group
    • United States
    • Financial Services
    • 700 & Above Employee
    • Quality Analyst/Supervisor
      • 2001 - 2004

Education

  • Northwest Missouri State University
    Bachlor of Science, Park and Recreation Management
    1995 - 1999

Community

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