Jalal jourieh

Customer Service Specialist at Stackry
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA
Languages
  • Arabic Native or bilingual proficiency
  • English Professional working proficiency
  • French Elementary proficiency

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Bio

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Experience

    • United States
    • Freight and Package Transportation
    • 1 - 100 Employee
    • Customer Service Specialist
      • Jun 2018 - Present

      1-Train staff to provide excellent customer service to challenging customers. 2-Train employees on best practices and protocol while managing teams to maintain optimal productivity. 3-Evaluate customer account information to assess current issues and determine potential solutions. 4-Deliver service and support to each customer, paving way for future business opportunities. 5-Review account and service histories to identify • trends and issues. 6-Consult with customers to determine best methods to resolve service and billing issues. 7-Resolve customer complaints and queries, fast-tracking them for problem resolution. Show less

    • Canada
    • Restaurants
    • 500 - 600 Employee
    • Rotisseur
      • Apr 2017 - Sep 2020

      Effectively manage your work area and maintain constant cleanliness -Complete the chicken cooking reports -Skewer, cook and bone the chicken -Prepare soups and sauces -Participate in the preparation of dishes in the kitchen -Cut, marinate and portion the coleslaw -Clean the kitchen and clean the equipment -Collaborate with dining room staff -Perform any other task requested by the manager Effectively manage your work area and maintain constant cleanliness -Complete the chicken cooking reports -Skewer, cook and bone the chicken -Prepare soups and sauces -Participate in the preparation of dishes in the kitchen -Cut, marinate and portion the coleslaw -Clean the kitchen and clean the equipment -Collaborate with dining room staff -Perform any other task requested by the manager

    • Teacher
      • Sep 2010 - Jun 2012

      Tutoring students and build skills to achieve educational goals. Tutoring students and build skills to achieve educational goals.

Education

  • Jami't Al-Ba'ath
    Bachelor of Science - BS, Physics

Community

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