Jalal Abaza

Business Analyst (Telecom and Technology Expense) at MKO Advisors, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Haledon, New Jersey, United States, JE

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Experience

    • United States
    • Media and Telecommunications
    • 1 - 100 Employee
    • Business Analyst (Telecom and Technology Expense)
      • Nov 2022 - Present

      As a Managed Services Specialist (MSS), I provide client-facing support to an assigned base. Additionally, I provide Telecom invoice and inventory management, contract and vendor management, and reporting and business intelligence to small and medium-sized businesses across the United States. As a Managed Services Specialist (MSS), I provide client-facing support to an assigned base. Additionally, I provide Telecom invoice and inventory management, contract and vendor management, and reporting and business intelligence to small and medium-sized businesses across the United States.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Computer Science Research Assistant
      • Oct 2022 - Dec 2022

      Assisted faculty and staff in conducting research projects in the field of computer science Conducted experiments using computer software and hardware Collected and analyzed data using statistical methods and software tools Created and maintained databases to organize research data Assisted in writing research papers and presentations Presented research findings at conferences and seminars Collaborated with other research assistants, graduate students, and faculty members Assisted faculty and staff in conducting research projects in the field of computer science Conducted experiments using computer software and hardware Collected and analyzed data using statistical methods and software tools Created and maintained databases to organize research data Assisted in writing research papers and presentations Presented research findings at conferences and seminars Collaborated with other research assistants, graduate students, and faculty members

    • IT Technician
      • Jul 2022 - Sep 2022

      Assisted in providing technical support to students and staff Troubleshot and resolved hardware and software issues Installed and configured software applications Maintained inventory of hardware and software Performed routine maintenance tasks such as updates and backups Assisted in setting up and maintaining audio-visual equipment for presentations and events Assisted in providing technical support to students and staff Troubleshot and resolved hardware and software issues Installed and configured software applications Maintained inventory of hardware and software Performed routine maintenance tasks such as updates and backups Assisted in setting up and maintaining audio-visual equipment for presentations and events

    • United States
    • Higher Education
    • 700 & Above Employee
    • Information Technology Help Desk
      • Jan 2021 - Oct 2021

      Assisted faculty and staff in conducting research projects in the field of computer science Conducted experiments using computer software and hardware Collected and analyzed data using statistical methods and software tools Created and maintained databases to organize research data Assisted in writing research papers and presentations Presented research findings at conferences and seminars Collaborated with other research assistants, graduate students, and faculty members Assisted faculty and staff in conducting research projects in the field of computer science Conducted experiments using computer software and hardware Collected and analyzed data using statistical methods and software tools Created and maintained databases to organize research data Assisted in writing research papers and presentations Presented research findings at conferences and seminars Collaborated with other research assistants, graduate students, and faculty members

    • Automotive Technician
      • Dec 2018 - Oct 2020

      Performed maintenance and repairs on BMW vehicles, including engine, transmission, brakes, steering, suspension, and electrical systems Diagnosed and repaired complex mechanical and electrical problems using advanced diagnostic tools and software Performed routine maintenance tasks such as oil changes, tire rotations, and fluid replacements Maintained accurate records of all repairs and service performed Communicated effectively with service advisors and customers regarding repairs and recommended maintenance Maintained a clean and organized work area and follow safety procedures Participated in team meetings and training sessions Show less

Education

  • William Paterson University of New Jersey
    Bachelor's degree, Computer Information Technology
    2019 - 2022
  • Passaic County Technical Institute
    High School Diploma, Automotive Engineering Technology
    2016 - 2019

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