Experience

GreenLancer

• United States
• Services for Renewable Energy
• 1 - 100 Employee

• Network Administrator / Independent Contractor

  • Jan 2016 - Aug 2016

  Client: Greenlancer Primary Mission: To serve in every non-development aspect of Information Technology, including Administrative Support, Project Management, Security and Network Administration, Facilitation, Help Desk, and Education. To provide another set of eyes, and highlight overlooked areas of concern. Established a floor plan from blueprints, worked with cabling vendors to cable a new area. Suggested equipment for purchase, and configured selected network… Show more Client: Greenlancer Primary Mission: To serve in every non-development aspect of Information Technology, including Administrative Support, Project Management, Security and Network Administration, Facilitation, Help Desk, and Education. To provide another set of eyes, and highlight overlooked areas of concern. Established a floor plan from blueprints, worked with cabling vendors to cable a new area. Suggested equipment for purchase, and configured selected network equipment for immediate utilization. Worked with Cisco and their newest line of Mobility Express access points (Air-1852i), switches (2960X), and firewall (ASA5512) R&D various opensource products for implementation into the infrastructure.

• Network Administrator

  • 2016 - 2016



Danlaw, Inc.

• United States
• Motor Vehicle Manufacturing
• 200 - 300 Employee

• Network Administrator

  • Aug 2013 - May 2016

  Clients: GM, Ford, All State, Various other insurance and car agencies Supported 40 servers, 200 local users, 150 remote users, 400 laptops/desktops, 2-4 local buildings, 2 data centers, 25 network devices (switches, routers, and firewalls), in a global conglomerate. Maintained growth pace in company that averaged 450% growth annually. Maintained the company agility advantage by maintaining readiness to incorporate a new project, team, or individual immediately. Managed the… Show more Clients: GM, Ford, All State, Various other insurance and car agencies Supported 40 servers, 200 local users, 150 remote users, 400 laptops/desktops, 2-4 local buildings, 2 data centers, 25 network devices (switches, routers, and firewalls), in a global conglomerate. Maintained growth pace in company that averaged 450% growth annually. Maintained the company agility advantage by maintaining readiness to incorporate a new project, team, or individual immediately. Managed the transition from small business thinking, to enterprise level thinking, using best practices, while increasing security. Rebuilt the entire infrastructure from the ground up with minimal impact to the existing projects, in a live production environment. Incorporated a new VLAN structure, segregating existing network, increasing visibility, and decreasing time to resolution. Used existing ISPs to create a multi-tiered failover system with load balancing. Replaced the firewall, audited policies, and verified all connections. Established new BOVPN (IPSec) and SSL VPN connections. Created ACLs to isolate VLANs and secure internal and project traffic from guests and vendors. Increased confidence in staff, clients and vendors by making improvements, and resolving issues.Managed established VoIP structure, improving the quality, and incorporating into the new network infrastructure. Reviewed and compared SIP conference and soft phones. Established a MAN connecting multiple buildings, in a campus area, into one networked, secured internally, and with multiple routes to the internet. Reviewed and audited company policies. Presented comparative solutions for improvement. Aided in the creation of a Business Contingency Project, Information Security Audit, and the resulting company policy overhaul. Managed, monitored, and maintained employee access through key fobs for secure areas, account configurations in AD, SVN, VPN, and various resources. Project Management and Help Desk Show less Clients: GM, Ford, All State, Various other insurance and car agencies Supported 40 servers, 200 local users, 150 remote users, 400 laptops/desktops, 2-4 local buildings, 2 data centers, 25 network devices (switches, routers, and firewalls), in a global conglomerate. Maintained growth pace in company that averaged 450% growth annually. Maintained the company agility advantage by maintaining readiness to incorporate a new project, team, or individual immediately. Managed the… Show more Clients: GM, Ford, All State, Various other insurance and car agencies Supported 40 servers, 200 local users, 150 remote users, 400 laptops/desktops, 2-4 local buildings, 2 data centers, 25 network devices (switches, routers, and firewalls), in a global conglomerate. Maintained growth pace in company that averaged 450% growth annually. Maintained the company agility advantage by maintaining readiness to incorporate a new project, team, or individual immediately. Managed the transition from small business thinking, to enterprise level thinking, using best practices, while increasing security. Rebuilt the entire infrastructure from the ground up with minimal impact to the existing projects, in a live production environment. Incorporated a new VLAN structure, segregating existing network, increasing visibility, and decreasing time to resolution. Used existing ISPs to create a multi-tiered failover system with load balancing. Replaced the firewall, audited policies, and verified all connections. Established new BOVPN (IPSec) and SSL VPN connections. Created ACLs to isolate VLANs and secure internal and project traffic from guests and vendors. Increased confidence in staff, clients and vendors by making improvements, and resolving issues.Managed established VoIP structure, improving the quality, and incorporating into the new network infrastructure. Reviewed and compared SIP conference and soft phones. Established a MAN connecting multiple buildings, in a campus area, into one networked, secured internally, and with multiple routes to the internet. Reviewed and audited company policies. Presented comparative solutions for improvement. Aided in the creation of a Business Contingency Project, Information Security Audit, and the resulting company policy overhaul. Managed, monitored, and maintained employee access through key fobs for secure areas, account configurations in AD, SVN, VPN, and various resources. Project Management and Help Desk Show less



EPITEC

• United States
• Staffing and Recruiting
• 300 - 400 Employee

• IPVC Analyst

  • Jul 2012 - Jun 2013

  Client: Ford Motor Company Resolved network, video and audio issues, working remotely for locations globally. Provided real time service and support that greatly reduced costs and increased communications and productivity. Client: Ford Motor Company Resolved network, video and audio issues, working remotely for locations globally. Provided real time service and support that greatly reduced costs and increased communications and productivity.



Nuspire

• United States
• Computer and Network Security
• 100 - 200 Employee

• Tier 2 Network Security Engineer

  • Apr 2012 - Jul 2012

  Clients; Subaru, General Motors, Dunhams Sports, and various others. Provided network connectivity and security solutions for client networks. Managed client networks, providing consulting, adjustments, and administrator support remotely. Solved client issues while maintaining the contractual obligations of our clients and their franchises. Clients; Subaru, General Motors, Dunhams Sports, and various others. Provided network connectivity and security solutions for client networks. Managed client networks, providing consulting, adjustments, and administrator support remotely. Solved client issues while maintaining the contractual obligations of our clients and their franchises.



Communications Professionals, Inc

• Farmington Hills, MI 48335

• Lead Service Technician

  • Nov 2009 - Apr 2012

  Client: Wayne County, Word of Faith, and various others including the general public. Service internal and client networks, including, Cisco Networking and VOIP equipment, Windows servers, various desktops, laptops, tablets, printers, phones, and various technology ranging from the newly emerged to the antiquated equipment. Consult with customers, diagnose issues, acquire parts, install / replace / repair, data migration, inspect results, inform and educate the customers… Show more Client: Wayne County, Word of Faith, and various others including the general public. Service internal and client networks, including, Cisco Networking and VOIP equipment, Windows servers, various desktops, laptops, tablets, printers, phones, and various technology ranging from the newly emerged to the antiquated equipment. Consult with customers, diagnose issues, acquire parts, install / replace / repair, data migration, inspect results, inform and educate the customers, maintain paperwork, and close cases. Perform tier two support for clients with an IT team. Research issues, diagnose and present solutions, perform maintenance, installations, and educate the clients where needed. Serve and train employees where needed. Show less Client: Wayne County, Word of Faith, and various others including the general public. Service internal and client networks, including, Cisco Networking and VOIP equipment, Windows servers, various desktops, laptops, tablets, printers, phones, and various technology ranging from the newly emerged to the antiquated equipment. Consult with customers, diagnose issues, acquire parts, install / replace / repair, data migration, inspect results, inform and educate the customers… Show more Client: Wayne County, Word of Faith, and various others including the general public. Service internal and client networks, including, Cisco Networking and VOIP equipment, Windows servers, various desktops, laptops, tablets, printers, phones, and various technology ranging from the newly emerged to the antiquated equipment. Consult with customers, diagnose issues, acquire parts, install / replace / repair, data migration, inspect results, inform and educate the customers, maintain paperwork, and close cases. Perform tier two support for clients with an IT team. Research issues, diagnose and present solutions, perform maintenance, installations, and educate the clients where needed. Serve and train employees where needed. Show less



Guardsmark

• Security and Investigations
• 700 & Above Employee

• Security Guard

  • Jul 2007 - Feb 2011

  Clients: Ford Motor Co., Team Detroit, and University of Michigan, and various others. Aided customers and clients where needed. Defused situations with guests, visitors, employees, and former employees. Monitored incoming and outgoing foot and motor traffic. Monitored closed circuit camera system. Secured employee and client property. Trained in emergency procedures including CPR, Heimlich, and minor triage. Clients: Ford Motor Co., Team Detroit, and University of Michigan, and various others. Aided customers and clients where needed. Defused situations with guests, visitors, employees, and former employees. Monitored incoming and outgoing foot and motor traffic. Monitored closed circuit camera system. Secured employee and client property. Trained in emergency procedures including CPR, Heimlich, and minor triage.



Henry Ford Community College

• Dearborn, MI 48124

• Lab Technician

  • 2007 - 2010

  Aided staff in educating students (future users, technicians and programmers) in the materials covered in their courses. Reviewed material covered in order to provide a better service in answering questions and finding solutions. Aided staff in preventative maintenance where needed. Aided staff in educating students (future users, technicians and programmers) in the materials covered in their courses. Reviewed material covered in order to provide a better service in answering questions and finding solutions. Aided staff in preventative maintenance where needed.



CareTech Solutions

• United States
• Information Technology & Services
• 300 - 400 Employee

• Computer Surveyer

  • May 2008 - Jul 2009

  Client: Oakwood Hospitals Performed preventative maintenance on various types of personal computers. Ran performance monitoring software. Resolved minor issues, lowering the amount of tickets the IT staff had to answer. Reported minor issues to the IT staff before they developed into larger issues. Responded to customer issues and requests. Cleaned the personal computers. Client: Oakwood Hospitals Performed preventative maintenance on various types of personal computers. Ran performance monitoring software. Resolved minor issues, lowering the amount of tickets the IT staff had to answer. Reported minor issues to the IT staff before they developed into larger issues. Responded to customer issues and requests. Cleaned the personal computers.



Michigan Communication and Construction

• Greenbush, Mi

• Technician

  • Nov 2006 - May 2007

  Provide a high speed internet service to rural areas where DSL and Broadband are not an option. Configure, wire, and mount necessary equipment, maintaining eye of site with previous links, and creating an expanding daisy chained network spanning a hundred miles. Provide a high speed internet service to rural areas where DSL and Broadband are not an option. Configure, wire, and mount necessary equipment, maintaining eye of site with previous links, and creating an expanding daisy chained network spanning a hundred miles.



High Tech Industrial

• Yipsilanti, MI

• Laborer

  • Jun 2006 - Nov 2006

  Utilized industrial equipment including sand and water blasters to aid in the renovation of various locations including Wayne State University and Ford Motor Company. Monitored and adhered to all safety requirements in various industries and states. Repeatidly proved myself as a hard worker, who is quick and willing to learn. Utilized industrial equipment including sand and water blasters to aid in the renovation of various locations including Wayne State University and Ford Motor Company. Monitored and adhered to all safety requirements in various industries and states. Repeatidly proved myself as a hard worker, who is quick and willing to learn.



Strategic Protection Group

• Dearborn, MI

• Security Officer

  • Jul 2005 - Jun 2006

  Provided a security service to various customers and clients, ranging from million dollar small business locations to private housing developments where individual houses where valued over eight hundred thousand dollars. Provided first response service in emergency situations. Provided eyes-on service investigating suspicious activity and reporting directly to the police and the property management. Provided a security service to various customers and clients, ranging from million dollar small business locations to private housing developments where individual houses where valued over eight hundred thousand dollars. Provided first response service in emergency situations. Provided eyes-on service investigating suspicious activity and reporting directly to the police and the property management.



Robert Half

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Temporary Employee / Accounting and/or Office Clerk

  • Dec 2001 - Jul 2004

  Served as an Accounting or Office Clerk in various locations including American Express, Ford Motor Company, Faygo Cola, Greater Detroit Auto Auction. Responsible for various duties including, managing legal paperwork, database entry of stock, services, and employee records (including all pay related issues), reviewed and corrected all customer related paperwork. Provided top-of-the-line customer service regardless of the client location, yet adhering to the various rules… Show more Served as an Accounting or Office Clerk in various locations including American Express, Ford Motor Company, Faygo Cola, Greater Detroit Auto Auction. Responsible for various duties including, managing legal paperwork, database entry of stock, services, and employee records (including all pay related issues), reviewed and corrected all customer related paperwork. Provided top-of-the-line customer service regardless of the client location, yet adhering to the various rules, regulations, and policies governing each client. As a temp for American Express; I was made the American Express representative for one of their largest clients in the area, Ford Motor Company. As a temp for Detroit Auto Auction; provided a connection between the auto manufacturers, the individual dealers, and their end customers. Managed incoming and outgoing titles, vehicle issue reports, and final purchasing paperwork for sales ranging from a couple thousand to exceeding the millions of dollars. Show less Served as an Accounting or Office Clerk in various locations including American Express, Ford Motor Company, Faygo Cola, Greater Detroit Auto Auction. Responsible for various duties including, managing legal paperwork, database entry of stock, services, and employee records (including all pay related issues), reviewed and corrected all customer related paperwork. Provided top-of-the-line customer service regardless of the client location, yet adhering to the various rules… Show more Served as an Accounting or Office Clerk in various locations including American Express, Ford Motor Company, Faygo Cola, Greater Detroit Auto Auction. Responsible for various duties including, managing legal paperwork, database entry of stock, services, and employee records (including all pay related issues), reviewed and corrected all customer related paperwork. Provided top-of-the-line customer service regardless of the client location, yet adhering to the various rules, regulations, and policies governing each client. As a temp for American Express; I was made the American Express representative for one of their largest clients in the area, Ford Motor Company. As a temp for Detroit Auto Auction; provided a connection between the auto manufacturers, the individual dealers, and their end customers. Managed incoming and outgoing titles, vehicle issue reports, and final purchasing paperwork for sales ranging from a couple thousand to exceeding the millions of dollars. Show less



Marine Corps Recruiting

• Armed Forces
• 700 & Above Employee

• Disbursing Technician

  • Apr 1999 - Dec 2001

  Served our country as a Lance Corporal in charge of tracking all incoming requests and outgoing responses to pay related issues for over 14,000 troops stationed in the Pacific. Provided the best possible service while remaining within standards and regulations. Worked with a team of professionals responsible for a 99.9% accuracy rate. Recieved two Certificates of Commendation for exempliairy performance on duty. Served our country as a Lance Corporal in charge of tracking all incoming requests and outgoing responses to pay related issues for over 14,000 troops stationed in the Pacific. Provided the best possible service while remaining within standards and regulations. Worked with a team of professionals responsible for a 99.9% accuracy rate. Recieved two Certificates of Commendation for exempliairy performance on duty.