Experience

TechStar Ireland

• Ireland
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Area Operations Manager

  • Nov 2017 - Present

  Responsible for day-to-day operations and management of all stores including all HR aspects. Achieving company targets and KPIS. Employees recruitment and development. Business development. Rolling out and improving procedures. Managing company's training plan. Responsible for day-to-day operations and management of all stores including all HR aspects. Achieving company targets and KPIS. Employees recruitment and development. Business development. Rolling out and improving procedures. Managing company's training plan.



TechStar

• Italy
• IT Services and IT Consulting
• 1 - 100 Employee

• Head technician/Store manager

  • Oct 2013 - Nov 2017

  Coordinating repairs and services. Laptop, PC, SmartPhone, Tablet and iPad repairs. Sales and process development. Training colleagues. Inventing new solutions to optimise the process. Acquiring new customers. Front of the house management. Stock control - orders, stock take and merchandising. Managing sales, targets, KPIs and services Coordinating repairs and services. Laptop, PC, SmartPhone, Tablet and iPad repairs. Sales and process development. Training colleagues. Inventing new solutions to optimise the process. Acquiring new customers. Front of the house management. Stock control - orders, stock take and merchandising. Managing sales, targets, KPIs and services



Luna accessories

• United Kingdom

• General Manager (Secondment)

  • Aug 2016 - Jan 2017

  Store manager. Recruitment, training, coaching and disciplining employees. Responsible for controllable cost and P&L aspects. Stock control (orders, transfers and write-offs). Advertising and promotion through social media, website and local press. Maintaining store standards and merchandising. Delivering sales targets and KPIs. Business development by creating and upgrading procedures and working closely with the owners to implement new product and services. Store manager. Recruitment, training, coaching and disciplining employees. Responsible for controllable cost and P&L aspects. Stock control (orders, transfers and write-offs). Advertising and promotion through social media, website and local press. Maintaining store standards and merchandising. Delivering sales targets and KPIs. Business development by creating and upgrading procedures and working closely with the owners to implement new product and services.



Dixons Retail

• United Kingdom
• 1 - 100 Employee

• People team leader

  • Aug 2013 - Dec 2013

  Recruitment, development, mentoring and coaching of the store team to maximise the potential of the colleagues and exceed performance and business results.One-to-one meetings, performance development reviews and the information required for talent review for the colleagues under their direct leadership.

• Management

  • Oct 2005 - Dec 2013

  Coordinating day to day operations for customer service/repair Center (Knowhow Bar). Managing store operations on part time basis. Recruitment.



Galway Irish Polish Association

• Project Manager

  • Jan 2010 - Jan 2011

  Organising and coordinating charity events, concerts and donations collection. Organising and coordinating charity events, concerts and donations collection.



Young Explorers Society

• Recruitment

  • Jan 2004 - Jun 2004

  Recruitment and assessment of candidates for exchange (J1) programme. Recruitment and assessment of candidates for exchange (J1) programme.