Experience

NewEdge Advisors

• United States
• Financial Services
• 1 - 100 Employee

• Manager of Operations

  • Jan 2023 - Present

  United States



Independent Financial Partners (IFP)

• United States
• Financial Services
• 1 - 100 Employee

• Manager, Operations

  • Jun 2021 - Jan 2023

  Tampa, Florida, United States • Lead New Accounts and Transfers, Advisor Services, Client Service, and Transitions teams. • Report to the COO on profitability, department capacity, workflow and automation improvements, and revamping our Advisor Service model. • Serve as a point of escalation for each supervising department and provide timely resolution.

• Manager, Transitions

  • Dec 2017 - Jun 2021

  United States • Lead a team of 3 Transition Specialists. • Created an automated workflows with email triggers and department action items to provide a consistent experience for every office joining. • Worked with our recruiter to setup into calls and HOVs to discuss the transition process with prospective and committed offices joining our firm. • Worked on book analysis to provide guidance on what can be transferred in-kind and positions that may need to be liquidated or re-registered prior/upon… Show more • Lead a team of 3 Transition Specialists. • Created an automated workflows with email triggers and department action items to provide a consistent experience for every office joining. • Worked with our recruiter to setup into calls and HOVs to discuss the transition process with prospective and committed offices joining our firm. • Worked on book analysis to provide guidance on what can be transferred in-kind and positions that may need to be liquidated or re-registered prior/upon transferring. • Coordinated calls to provide information on various resource option from DBA design and marketing to insourcing asset management through IFP’s Asset Management team. • Worked with our Licensing and Registrations department to make sure U4/U5s have been filed and all desired state licenses have been registered including re-registering with product sponsors. • Provided guidance and training to the team when needed and served as a point of escalation. • Worked on building out our soon to be revenue generating Client Services offering.

• Manager, Client Services/Transitions

  • Jul 2016 - Jun 2021

  Tampa, Florida • Established the client services department and hired on two team members to help with the growing demand. • Worked on pricing and product offerings which were marketed to our advisors for a fee. • Worked with our engineering team to create automated workflows and setup Sales Force integration to track billable time and generate monthly invoices on services rendered. • Increased revenue by 951% from 2016 to year end 2021. • Managed a team of 7 transitions specialists while we… Show more • Established the client services department and hired on two team members to help with the growing demand. • Worked on pricing and product offerings which were marketed to our advisors for a fee. • Worked with our engineering team to create automated workflows and setup Sales Force integration to track billable time and generate monthly invoices on services rendered. • Increased revenue by 951% from 2016 to year end 2021. • Managed a team of 7 transitions specialists while we converted from an RIA under LPL to an IBD. • Worked with Agreement Express to build out and deliver a bulk upload repapering solution for our IBD conversion. • Lead the transition of 211 advisors from LPL to IFP while monitoring the transition of over 16,000 accounts to Pershing. • Conducted biweekly webinars with Pershing on various NetX360 and operational nuances leading up to and after the conversion from LPL.

• Transition Specialist

  • Jul 2016 - Dec 2017

  Tampa, Florida • Served as the main point of contact for onboarding advisors and their staff while providing guidance and planning throughout their 90-day transition period. • Facilitated daily custodial platform training. • Maintained a strong understanding out our internal platforms and processes. • Assisted with repapering of their book of business while monitoring the account opening and ACAT process from start to finish including reestablishing of asset movement authorizations. • Monitored… Show more • Served as the main point of contact for onboarding advisors and their staff while providing guidance and planning throughout their 90-day transition period. • Facilitated daily custodial platform training. • Maintained a strong understanding out our internal platforms and processes. • Assisted with repapering of their book of business while monitoring the account opening and ACAT process from start to finish including reestablishing of asset movement authorizations. • Monitored account transition to LPL, TDA, Fidelity, Charles Schwab and various direct business carriers and TPAMs.



Jay's Island Auto and Boat Detailing

• Small Business Owner

  • Apr 2008 - Jul 2016

  Tampa/St. Petersburg, Florida Area • Engaged in Business planning, development, advertising, and marketing to build a what turned out to be a successful small business • Employed a four team crew to help with the fast-paced demand of new and existing clients • Operated Microsoft Excel to keep track of dates and schedules for clients and employees • Communicated with many new clients on a day to day basis to effectively meet their needs



ABC Fine Wine & Spirits

• United States
• Wine & Spirits
• 400 - 500 Employee

• Management Assistant / MOD

  • Jul 2015 - Jun 2016

  Tampa/St. Petersburg, Florida Area • Oversee operations, motivate employees, inform customers about monthly sales promotions and ensure customer satisfaction. • Monitor and control all daily financial aspects and prepare nightly sales reports for Regional Managers. • Manage and reconcile financial balance for all store till amounts, vault cash, and prepare nightly cash deposits. • Assist store manager with merchandising, inventory ordering, receiving, manage customer concerns and four employees.



BOMTON

• Czechia
• Utilities
• 1 - 100 Employee

• Financial Analyst / Liaison

  • Feb 2013 - Mar 2014

  Sarasota, Florida Area •Set up four business entities for a foreign investor with a corporate structure to comply with E2 business visa immigration requirements including, bank accounts for retail, real estate, business purchase, building lease and construction budgets. •Facilitated referral and assisted communications with Williams & Parker and Jaensch Immigration Law Firms for professional legal counsel to obtain proper articles of incorporation and begin the E2 Business Visa application process for European… Show more •Set up four business entities for a foreign investor with a corporate structure to comply with E2 business visa immigration requirements including, bank accounts for retail, real estate, business purchase, building lease and construction budgets. •Facilitated referral and assisted communications with Williams & Parker and Jaensch Immigration Law Firms for professional legal counsel to obtain proper articles of incorporation and begin the E2 Business Visa application process for European owners. •Extensive first hand experience with preparation and analysis of profit and loss statements, budget statements, break-even points, and sales projections in Excel. •Organized and supplied all necessary financial data to our CPA for preparation of quarterly tax seasons •Managed accounts payable, Receivables, inventory management and funds leaving and entering company bank accounts. •Reconciled and submitted weekly payroll for retail store and beauty salon employees using SurePayroll. •Presented weekly financial updates to European investors and operations manager using a variety of communication software. Show less



Paradise Direct Litho & Marketing

• New Business Development Manager

  • Sep 2006 - Dec 2009

  • Organized and maintained a customer contact database to expand a small printing and direct marketing brokerage • Generated new business correspondence of e-mail, personal letters, and managed mailing to graphic design firms and national ad agency creative directors • Managed billing, collections of past due invoices, and maintained accurate financial accounting • Learned and improved basic understanding of small business management and power of effective marketing plans for… Show more • Organized and maintained a customer contact database to expand a small printing and direct marketing brokerage • Generated new business correspondence of e-mail, personal letters, and managed mailing to graphic design firms and national ad agency creative directors • Managed billing, collections of past due invoices, and maintained accurate financial accounting • Learned and improved basic understanding of small business management and power of effective marketing plans for projected growth • Business travel to attend and network at annual advertising industry award events such as The One Show in New York Show less