Experience

Place4You

• Poland
• Real Estate
• 1 - 100 Employee

• Specjalista do spraw sprzedaży nieruchomości

  • Dec 2020 - Present

  Profesjonalna obsługa transakcji kupna-sprzedaży nieruchomości. Gwarancja bezpieczeństwa, spokoju oraz najwyższej ceny dostępnej na rynku. W przypadku pytań zapraszam do kontaktu tel.: 608 059 349 Profesjonalna obsługa transakcji kupna-sprzedaży nieruchomości. Gwarancja bezpieczeństwa, spokoju oraz najwyższej ceny dostępnej na rynku. W przypadku pytań zapraszam do kontaktu tel.: 608 059 349


Elavon, Inc.
• United States
• Financial Services
• 700 & Above Employee
• Customer Service Payment Exceptions Supervisor

  • Jul 2019 - Dec 2020


Teleperformance Poland

• Customer Service Team Supervisor

  • Oct 2016 - May 2019

  Team Leading responsibilities Phone, Email, Social Media channels of communication KPI's analisys Quality assurance HR management Team Leading responsibilities Phone, Email, Social Media channels of communication KPI's analisys Quality assurance HR management



HuwaSan

• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Kierownik Regionu Polska Centralna

  • Aug 2015 - Sep 2016

  Opening Central Poland market for desinfection and sanitisation products in cosmetic industry Opening Central Poland market for desinfection and sanitisation products in cosmetic industry



Etienne Vauthier Beauty Salon

• Business Partner

  • Jan 2004 - Sep 2016

  HR and sales management of BU. Marketing development. Tax and insurance control. Labor Law policy implementation. Cooperation with supply companies. P&L analysis. HR and sales management of BU. Marketing development. Tax and insurance control. Labor Law policy implementation. Cooperation with supply companies. P&L analysis.



Vorwerk Group

• Germany
• Manufacturing
• 700 & Above Employee

• Customer Sevice

  • Jan 2009 - Jan 2012

  Sales management and customer followup service. Personal Customer Sevice, company presentation. Customer Relation Training program. Increasing sales and targets control. Sales management and customer followup service. Personal Customer Sevice, company presentation. Customer Relation Training program. Increasing sales and targets control.



AmRest

• Spain
• Restaurants
• 700 & Above Employee

• IMPAC Project Coordinator

  • Dec 2002 - Aug 2003

  Cost Saving Project for Poland. Cooperation with IMPAC Company. COL (Cost Of Labor), COS (Cost Of Sales), SEMIS analysis. Cost Saving Project for Poland. Cooperation with IMPAC Company. COL (Cost Of Labor), COS (Cost Of Sales), SEMIS analysis.

• New Menu Leader

  • Aug 2001 - Sep 2002

  New Menu implementation for Pizza Hut stores in Poland. Cooperation with R&D, Supply and Marketing departments. Financial analysis of new menu and sales mix. New Menu training for management and crew. New Menu implementation for Pizza Hut stores in Poland. Cooperation with R&D, Supply and Marketing departments. Financial analysis of new menu and sales mix. New Menu training for management and crew.



Yum! Restaurants International

• Restaurants
• 700 & Above Employee

• CHAMPS Project Leader

  • Nov 1999 - Jul 2001

  Poland Leader for CHAMPS worldwide project (C-leanliness, H-ospitality, A-ccuracy, M-aintenance, P-roduct, S-peed).Over 120,000$ budget.Worldwide standards unification.HCAAP implementation with NPD department.

• Area Manager Central

  • Sep 1998 - Oct 1999

  Responsible for Pizza Hut and KFC units in Warsaw.Management development and coaching.P&L analysis.Keeping quality standards under control.Cooperation with OPS Director and other Area ManagersAssesment Center and Review Board member for management positions.

• Area Manager Southern Poland

  • Sep 1997 - Aug 1998

  Responsible for several Pizza Hut and KFC units in Kraków/Kielce Area.Management development and coaching.P&L analysis.Keeping quality standards under control.Cooperation with OPS Director and other Area Managers



PepsiCo

• United States
• Food and Beverage Services
• 700 & Above Employee

• OPS Coordinator

  • Jun 1996 - Aug 1997

  Operation link between office departments (Marketing, HR, Finance, Security, Supply) and Pizza Hut/KFC units.Financial anlysis of restaurant, regional and total P&L.Cooperation with OPS Director and Area Managers with finding solution to current company needs.NPD (New Product Development) Group member.Representing OPS Department to external clients

• Multibrand Unit Manager

  • Jan 1996 - May 1996

  Opening and runing first fully integrated multibrand unit in Europe (Pizza Hut/KFC) - Eat In, Take Out, QSR, Delivery.

• Restaurant Unit manager

  • Jan 1994 - Dec 1995

  Opening and running different Pizza Hut units in Warsaw area.Pizza Hut “Panorama” – Full service, DeliveryPizza Hut “Gruba Kaśka” – Full Service, QSR, DeliveryPizza Hut “Wola2” – Delivery, Take Out, Eat In

• Opening Team Poland

  • Dec 1992 - Dec 1993

  First Opening Team for Pizza Hut stores in Poland.Recruitment and training future employees.Operation management of opening stores.Coordination with other company departments.



Domino's Pizza

• Pakistan
• Food and Beverage Services
• 1 - 100 Employee

• Pizza Delivery, MIT

  • Dec 1989 - Nov 1991

  Pizza delivery. Customer service standards. Manager In Training (MIT) for Delivery Unit. Pizza delivery. Customer service standards. Manager In Training (MIT) for Delivery Unit.



Weingut von Bassermann-Jordan

• Employee

  • Jun 1984 - Aug 1989

  Wine Factory Bassermann-Jordan, Deidesheim Germany. Harvest of grapes. Wine production and sales. Annual events for wine season ending. Wine Factory Bassermann-Jordan, Deidesheim Germany. Harvest of grapes. Wine production and sales. Annual events for wine season ending.