Experience

Jutro Medical

• Poland
• Wellness and Fitness Services
• 1 - 100 Employee

• Patient Care Coordinator

  • Jan 2023 - Present

  ▫️ Team management ▫️ Managing communications from patients, ▫️ Collaborating with various departments to improve service delivery, ▫️ Data management, ▫️ Web application development, ▫️ Receiving medical requests, ▫️ Perform analytical and data entry task, ▫️ Ensure compliance with professional standards & regulatory requirements ▫️ Creating procedures related to efficient patient communication, ▫️ Participating actively in the training of medical staff, ▫️… Show more ▫️ Team management ▫️ Managing communications from patients, ▫️ Collaborating with various departments to improve service delivery, ▫️ Data management, ▫️ Web application development, ▫️ Receiving medical requests, ▫️ Perform analytical and data entry task, ▫️ Ensure compliance with professional standards & regulatory requirements ▫️ Creating procedures related to efficient patient communication, ▫️ Participating actively in the training of medical staff, ▫️ Effective patient support at every step of registration at the clinic, ▫️ Coordinating e-commerce,

• Patient Care Specialist

  • Nov 2021 - Dec 2022

  ▫️ Creating a job from scratch (defining responsibilities, creating procedures) ▫️ Managing communications from patients ▫️ Collaborating with various departments to improve service delivery ▫️ Data management ▫️ Receiving medical requests ▫️ Telephone contact and answering calls from patients ▫️ Ensure compliance with professional standards & regulatory requirements ▫️ Effective patient support at every step of registration at the clinic



PCS Polish Clinical Site

• Poland
• Research Services
• 1 - 100 Employee

• Dietician

  • Feb 2022 - May 2022

  ▫️ Recording data in source documentation, ▫️ Preparation of source documentation templates, ▫️ Knowledge of GCP, ▫️ Cooperation with patients incl. trainings ▫️ Planning an individual diet for patients based on study procedures and protocol requirements, ▫️ Recording data in source documentation, ▫️ Preparation of source documentation templates, ▫️ Knowledge of GCP, ▫️ Cooperation with patients incl. trainings ▫️ Planning an individual diet for patients based on study procedures and protocol requirements,



Medicover Poland

• Junior Patient Service Consultant

  • Jul 2021 - Nov 2021

  ▫️Providing comprehensive and reliable information on the principles of operation of the facility and the medical services it provides, ▫️ Taking care of building trust among patients and security related to the confidentiality of information and protection of patients' personal and medical data, ▫️ Registration of patients' visits (directly at the facility, by phone or e-mail) and supervision over the order of admitting patients and the circulation of medical documentation in the… Show more ▫️Providing comprehensive and reliable information on the principles of operation of the facility and the medical services it provides, ▫️ Taking care of building trust among patients and security related to the confidentiality of information and protection of patients' personal and medical data, ▫️ Registration of patients' visits (directly at the facility, by phone or e-mail) and supervision over the order of admitting patients and the circulation of medical documentation in the facility, ▫️Providing patients and authorized persons with test results and medical documentation, Show less ▫️Providing comprehensive and reliable information on the principles of operation of the facility and the medical services it provides, ▫️ Taking care of building trust among patients and security related to the confidentiality of information and protection of patients' personal and medical data, ▫️ Registration of patients' visits (directly at the facility, by phone or e-mail) and supervision over the order of admitting patients and the circulation of medical documentation in the… Show more ▫️Providing comprehensive and reliable information on the principles of operation of the facility and the medical services it provides, ▫️ Taking care of building trust among patients and security related to the confidentiality of information and protection of patients' personal and medical data, ▫️ Registration of patients' visits (directly at the facility, by phone or e-mail) and supervision over the order of admitting patients and the circulation of medical documentation in the facility, ▫️Providing patients and authorized persons with test results and medical documentation, Show less



Doctor Katarzyna Czerwik,

• Dietician

  • May 2017 - Dec 2018

  ▫️ Conducting dietary consultations ▫️ Arranging diets, ▫️ Patient management, ▫️ Assistance in implementing new eating habits, ▫️ Patient education in the field of healthy nutrition. ▫️ Conducting dietary consultations ▫️ Arranging diets, ▫️ Patient management, ▫️ Assistance in implementing new eating habits, ▫️ Patient education in the field of healthy nutrition.



University Children’s Hospital of Cracow (UCH), Kraków

• Dietician

  • Dec 2016 - Mar 2017

  ▫️Work in the pediatric transplant department, ▫️ Planning an individual diet for patients based on my own knowledge and consultation with the doctors, ▫️ Preparing meals and educating patients and their parents about healthy eating, ▫️Work in the pediatric transplant department, ▫️ Planning an individual diet for patients based on my own knowledge and consultation with the doctors, ▫️ Preparing meals and educating patients and their parents about healthy eating,