Jakub Firla

Business Care Executive at Panamari Holding
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Contact Information
us****@****om
(386) 825-5501
Location
Paphos, Cyprus, CY
Languages
  • Czech Native or bilingual proficiency
  • English Full professional proficiency
  • Spanish Elementary proficiency
  • German Elementary proficiency
  • Slovak Native or bilingual proficiency

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5.0

/5.0
/ Based on 2 ratings
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Alexander Patronidis

Jakub was always someone I could trust and turn to in moments of need. He's committed, hardworking and was always willing to help his team out. He is quick to grasp concepts and I wouldn't think twice about hiring him, as he always keeps the organization's goals and strategic objectives in the highest of standards.

Loredana Butean

I had the privilege to work with Jakub at 101investing. He was CRM Manager while I was Junior Account Manager. Jakub is that member of Generation Y who always remains positive and is willing to help others. He goes above and beyond to help his team reach its goals.

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Experience

    • Strategic Management Services
    • 1 - 100 Employee
    • Business Care Executive
      • Apr 2023 - Present

    • Cyprus
    • Marketing Services
    • 1 - 100 Employee
    • Media Buyer
      • Jul 2022 - Mar 2023

    • Germany
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Front office
      • Oct 2021 - Jul 2022

      Zajišťování vnitřního chodu kanceláře, úzká spolupráce s marketingovým, účetním a personálním oddělením a také s administrativní podporou. Příprava podkladů pro meetingy. Chystání příjezdů a odjezdů všech hostů, především VIP hostů. Zajišťování vnitřního chodu kanceláře, úzká spolupráce s marketingovým, účetním a personálním oddělením a také s administrativní podporou. Příprava podkladů pro meetingy. Chystání příjezdů a odjezdů všech hostů, především VIP hostů.

    • Cyprus
    • Financial Services
    • 1 - 100 Employee
    • CRM Manager
      • Sep 2020 - Aug 2021

      ➊ As a CRM manager, my responsibility was to ensure, all sales agents are performing all duties deemed necessary to enable the department to meet its goals, ➋ I was planning and delivering CRM strategies across the company encouraging customer retention loyalty. ➌ My responsibility was to ensure the CRM system provides an eective sales funnel. ➍ I was preparing reports on a daily / weekly / monthly basis. ➎ To track marketing metrics and trends, like conversion rates and web analytics was my daily routine. Show less

    • Czechia
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Front Office Officer
      • Jun 2018 - Mar 2019

      ➊ My mission was to provide our clients perfect services in polite manner. Communication with management on daily basis as well as maintaining administrative of our branch. ➋ Head receptionist representative - when I was entitled to act for my manager/head receptionist; ⓐ I was leading little group consisting of maintenance, part-time workers, cleaners and other helping staff in order to keep my branch running efficient. ➊ My mission was to provide our clients perfect services in polite manner. Communication with management on daily basis as well as maintaining administrative of our branch. ➋ Head receptionist representative - when I was entitled to act for my manager/head receptionist; ⓐ I was leading little group consisting of maintenance, part-time workers, cleaners and other helping staff in order to keep my branch running efficient.

    • Malta
    • Food and Beverage Services
    • 1 - 100 Employee
    • Assistant events coordinator
      • Feb 2018 - Jun 2018

      ➊ As an assistant I was responsible for smooth wedding running. ➋ When large weddings, I was entitled to lead group of outsourcing helping staff from other companies. ➌ We were using different practices, strategies and technologies to manage and analyze costumer interactions and data to improve customer service relationship with goal to drive sales growth. ➊ As an assistant I was responsible for smooth wedding running. ➋ When large weddings, I was entitled to lead group of outsourcing helping staff from other companies. ➌ We were using different practices, strategies and technologies to manage and analyze costumer interactions and data to improve customer service relationship with goal to drive sales growth.

Education

  • University of West Bohemia, Pilsen, The Czech Republic
    Bachelor's degree, Business Administration and Management, specialization in the Tourism and Marketing field
    2011 - 2015
  • Universitat de Girona
    Certificate, Economics and Business sciences
    2017 - 2017

Community

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