Jakub Ciechanowski

Senior ServiceNow Developer at SPOC - ServiceNow Experts
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Contact Information
us****@****om
(386) 825-5501
Location
Wroclaw Metropolitan Area, PL
Languages
  • English Professional working proficiency
  • Polish Native or bilingual proficiency

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Credentials

  • ServiceNow Certified Application Specialist - Performance Analytics
    ServiceNow
    Oct, 2023
    - Nov, 2024
  • Certified Application Developer
    ServiceNow
    May, 2022
    - Nov, 2024
  • Certified Implementation Specialist – Project Portfolio Management
    ServiceNow
    Dec, 2021
    - Nov, 2024
  • Certified Implementation Specialist – IT Service Management
    ServiceNow
    Feb, 2021
    - Nov, 2024
  • Certified Implementation Specialist - Security Incident Response
    ServiceNow
    Aug, 2020
    - Nov, 2024
  • Certified Implementation Specialist – Discovery
    ServiceNow
    May, 2020
    - Nov, 2024
  • IT Information Library Foundations Certification (ITIL)
    PeopleCert
    Nov, 2019
    - Nov, 2024
  • Certified System Administrator
    ServiceNow
    Jun, 2019
    - Nov, 2024

Experience

  • SPOC - ServiceNow Experts
    • Poland
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior ServiceNow Developer
      • Jul 2022 - Present

    • ServiceNow Developer
      • Aug 2020 - Jul 2022

    • Junior ServiceNow Developer
      • Feb 2019 - Aug 2020

  • Geoban SA
    • Spain
    • Financial Services
    • 100 - 200 Employee
    • Employee of Bank Services
      • Apr 2018 - Sep 2018

      Support for current cases of Santander Bank's clients using an IT system - back office operations. Support for current cases of Santander Bank's clients using an IT system - back office operations.

  • Delfont Mackintosh Theatres Ltd.
    • Entertainment
    • 100 - 200 Employee
    • Cover Supervisor, Bartender, Foyer Receptionist at Queens Theatre
      • Feb 2017 - Feb 2018

      Main responsibilities: (for Supervisor) organising workflow and ensuring that employeesunderstand their duties, monitoring employee productivity and providing constructive feedbackand coaching, receiving complaints and resolving problems, maintain timekeeping andpersonnel records (for Bar) managing, maintaining and distributing stock, handling money,front of house duties during early opening and VIP hosting; (for Foyer Reception) signingvisitors in and out, taking deliveries and answering customer questions. Show less

    • Front of House at Prince Edward Theatre
      • Apr 2017 - Jan 2018

      Main responsibilities: dealing with patron’s issues as well as aiding them, watching over theauditorium and handling any problems that may occur (people recording the show, double-booking situations etc.), knowing the procedure for evacuations.

Education

  • Coders Lab
    Computer Programming
    2018 - 2018
  • University of Wroclaw
    Bachelor of Arts - BA, Archeology
    2012 - 2015

Community

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