Experience

ROSSMANN Czech Republic

• Czechia
• Retail
• 100 - 200 Employee

• Senior IT support specialist

  • May 2021 - Present

• IT store support specialist

  • Dec 2019 - Apr 2021

  - successful migration of POS from Windows XP to Windows 7 and Windows 10- solving requests of users from stores- ensuring the proper functioning of IT technologies at stores (PC, cash register HW and SW, data connectivity, access to systems, etc.)- implementing new HW and SW - from installation through testing (looking for bugs, analyzing logs, communicating with HW manufacturer and SW developer) to production deployment- checking the work of suppliers at stores during renovations or new store openings- installation and administration of HW and SW at stores, analysing and finding the solution to problems associated with their operation- basic management of MSSQL databases- remote administration and control of users' computers- training of new colleagues



Air Dispatch

• Czechia
• Airlines and Aviation
• 1 - 100 Employee

• Load controller

  • May 2016 - Nov 2019

  - preparing the loading of an aircraft (baggage, cargo, mail etc.)- assuring the aircraft is loaded in accordance with airline’s manuals and IATA DGR manual and its weight and center of gravity are within the limits- providing final weight and balance reports to captains- working with Amadeus departure control systems- communication with airline's representatives in various areas (TCO, gate agent, cargo agent, operations center etc.) - preparing the loading of an aircraft (baggage, cargo, mail etc.)- assuring the aircraft is loaded in accordance with airline’s manuals and IATA DGR manual and its weight and center of gravity are within the limits- providing final weight and balance reports to captains- working with Amadeus departure control systems- communication with airline's representatives in various areas (TCO, gate agent, cargo agent, operations center etc.)



Prague Airport

• Czechia
• Airlines and Aviation
• 400 - 500 Employee

• Security control supervisor

  • May 2013 - Apr 2016

  - leading a team of security control screeners- keeping their attendance records- suggesting personal evaluation- managing security checkpoints - associated administrative work- responsibility for quality of my team's work

• Security control screener

  • Jan 2006 - Apr 2013