Jakob Krueger

Account Manager at schalk&friends
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Contact Information
us****@****om
(386) 825-5501
Location
Munich, Bavaria, Germany, DE
Languages
  • German Native or bilingual proficiency
  • English Full professional proficiency
  • French Limited working proficiency
  • Spanish Elementary proficiency

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Experience

    • Germany
    • Marketing Services
    • 1 - 100 Employee
    • Account Manager
      • Jul 2022 - Present

    • Germany
    • Advertising Services
    • 100 - 200 Employee
    • Account Project Manager
      • Aug 2020 - Jul 2022

      • Project and account management for clients from the area of automotive and beverages related to social media and online communication• Establishing, managing and safeguarding successful client relationships• Intermediary between clients, creation and social media editors• Budget responsibility, creative contribution & focus on team work • Project and account management for clients from the area of automotive and beverages related to social media and online communication• Establishing, managing and safeguarding successful client relationships• Intermediary between clients, creation and social media editors• Budget responsibility, creative contribution & focus on team work

    • Germany
    • Manufacturing
    • 1 - 100 Employee
    • Head of Customer Relations
      • Nov 2017 - Aug 2020

      • Implementation and management of customer relations structures in 2016 founded Munich-based start-up: responsible for establishing tools to measure and promote customer loyalty as NPS and feedback, customer care guidelines and communications with clients• Dealing with customer inquiries; problem-solving; problem & challenge anticipation: liaisingbetween customer feedback, product development, stock and operations management• Implementation of social project ‘#BrushForWater’: project development and management,handling collaboration with project partner Welthungerhilfe• Contributing as team lead to the companies efforts in context of CSR & sustainability

    • Researcher security and cooperation in Middle East and Gulf region
      • Aug 2017 - Sep 2017

      • Research on soft power, security, public affairs, media, propaganda and the 2022 FIFA World Cup with focus on the Middle East and the Gulf region. • Conference organisation: media handling, invitation management, event execution • Research on soft power, security, public affairs, media, propaganda and the 2022 FIFA World Cup with focus on the Middle East and the Gulf region. • Conference organisation: media handling, invitation management, event execution

    • Germany
    • International Trade and Development
    • 700 & Above Employee
    • External Consultant & Intern
      • Aug 2016 - Apr 2017

      Sector Programme Religion, Values and Development• Organizer of international workshop ‘Religion as partner of development cooperation’ hosted by German Federal Ministry for Economic Cooperation and Development. Main tasks: Partner management, agenda and invitations. Participating partners included African Union, GIZ, NGOs, BMZ, USAID• Conceptional support for pilot projects related to religion and development in Northern Iraq(peace and reconciliation), Jordan (protection of water resources), Tanzania (environmentprotection) and Burundi (consulting German Federal Ministry for Economic Cooperation and Development/BMZ in terms of developing the country strategy).• Responsibilities included research, partner coordination (NGO, civil society), content production• Production of PR material (info sheets, project evaluation, impact monitoring): updating of all PRmaterial regarding the current and past projects of the team including project evaluation & design• Co-Authorship of GIZ discussion paper regarding ‘Preventing Violent Extremism’ in cooperationwith international partners such as African Union, UKAID, USAID

    • United States
    • Junior Consultant for PR and Strategic Communication
      • Apr 2012 - Dec 2014

      • General main tasks included writing of press releases, management of Coca-Cola Zero & smart social media accounts. Liasing and handling communications with German media outlets during ‘50 Jahre Bundesliga’ and ‘UEFA 2012’ campaign by Coke Zero: Identifying key media; placement of Coke Zero content in national media. Conception for and implementation of Coke Zero’s sports-related PR activities, monitoring outreach and impact• Executive member of campaign ‘What Are You FOR’ by smart, 2014: event management,conception, PR for road show in 16 European metropolises. Creation of official press releases,social media posts/plans, artist research, partner coordination on European scale

    • Education Administration Programs
    • 700 & Above Employee
    • Intern Cultural Affairs, PR & Event
      • May 2011 - Aug 2011

      • Event management (i.e. exhibition ‘New Olds’ at Design Museum Holon), support BronnerFoundation artist exchange program• Organization of German-Israeli exchange meetings, preparation German-Israeli literature festival "Deutsch-Israelischen Literaturtage" in cooperation with Heinrich Böll Foundation• Creation PR material & media management, handling media inquiries • Event management (i.e. exhibition ‘New Olds’ at Design Museum Holon), support BronnerFoundation artist exchange program• Organization of German-Israeli exchange meetings, preparation German-Israeli literature festival "Deutsch-Israelischen Literaturtage" in cooperation with Heinrich Böll Foundation• Creation PR material & media management, handling media inquiries

    • Germany
    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • Intern
      • Aug 2009 - Dec 2009

      • Recherche: German and International media landscape• Adminstrative support in context film and tv rights distribution• Evaluating potential of potential media outlets & content • Recherche: German and International media landscape• Adminstrative support in context film and tv rights distribution• Evaluating potential of potential media outlets & content

    • Germany
    • Online Audio and Video Media
    • 1 - 100 Employee
    • Student assistant and intern for online campaigning and public relations
      • Sep 2008 - Jul 2009

      • Research and monitoring of digital projects for clients including the German Ministry for the Interior (BMI), German Federal Ministry for Labour and Social Affairs (BMAS)• Member of SPD’s national run for election (‘Bundestagswahlkampf’) 2009. Main tasks: Monitoring of German party’s digital and social media activities, success evaluation. • Research and monitoring of digital projects for clients including the German Ministry for the Interior (BMI), German Federal Ministry for Labour and Social Affairs (BMAS)• Member of SPD’s national run for election (‘Bundestagswahlkampf’) 2009. Main tasks: Monitoring of German party’s digital and social media activities, success evaluation.

Education

  • University of Warwick
    Master of Arts (MA), International Relations and Affairs
    2015 - 2016
  • BSP Business School Berlin
    Bachelor of Arts (BA), Communication Management
    2008 - 2012

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