Experience

American College of Surgeons

• United States
• Non-profit Organizations
• 400 - 500 Employee

• • Sep 2022 - Present

  Provide direct oversight of all CQI registry operations and team members and ensure all work meets the requirements and goals set forth by program leadership, and that deliverables for registry products and services are met.Develop policies, procedures, and monitor tracking and evaluation systems to ensure timely, efficient, cost-effective administration of CQI registries.Work with senior CQI leadership and individual programs to identify program objectives and priorities, determine product aims and resource needs, and develop strategies to achieve program and departmental goals and objectives through registry operations.Monitor the work of registry vendor(s) for CQI registries to ensure compliance with scope of work, interoperability goals, budget requirements, and product development timelines and priorities.Develop new products and reporting services and identify and investigate pitfalls or areas of concern in the development and release of new CQI registry products, communicate them to leadership and program teams, and develop/implement/monitor strategies for overcoming obstacles and ensure success of new program offerings. Show less

• • Jul 2019 - Jan 2023

  Supervises day-to-day activities of the clinical support team, which provides comprehensive clinical support to customers participating in ACS quality programs and data registries.Collaborated with surgeon leadership and staff to release an operative and non-operative emergency general surgery (EGS) registry module.9+ years of experience using healthcare registries and performing in-depth user acceptance testing on the registry platform. Expertly creates highly-detailed registry specification documents and mockups to drive efficient and timely registry updates. Effectively engages with surgeon leaders and individual programs to develop data definitions and measures for capture in ACS registries.Worked with leadership and staff to develop a course that grants CME credits to surgeons who review their hospital's SAR results.Excellent communication skills; adept in writing and editing technical documents. Track leader for the ACS QS Conference; regularly planed multiple sessions each year and frequently participated as a presenter/moderator.Oversees training and certification of 2500+ clinical chart reviewers annually. Show less

• • May 2017 - Jul 2019

  Manages the activities and staff of the CQI Clinical Support Team to develop and provide comprehensive clinical support for CQI quality programs, registries, initiatives, and the hospital-based staff enrolled these programs. Responsibilities include creation of on-going training and education; variables, data definitions and measures development for capture in clinical data registries; direct customer service through email, conference calls, webinars, and other communications; audits; pilot projects; research initiatives; and quality improvement activities. Show less

• • Dec 2012 - May 2017

  As a member of the Clinical Support Team, I supported clinical aspects of three leading quality improvement registries at the American College of Surgeons. I assisted primarily with the National Surgical Quality Improvement Project (NSQIP), which studies adult surgical patient populations. I provided additional support the National Surgical Quality Improvement Project Pediatric (NSQIP Pediatric) and the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP) during various projects.The Clinical Support Specialist is the main customer support person for clinical chart review staff at each participating hospital. At each hospital, a clinical chart reviewer is hired to conduct a thorough review of the medical record and enter this case data into the registry platform. The Clinical Support Team advises these clinical chart reviewers on case selection protocols and answers their daily chart abstraction inquiries via email. Other primary responsibilities of this role includes creating online educational content, developing research variables and definitions, maintaining program protocols, and performing data validation audits.Additionally, this role acts as a liaison to clinical committees and surgical specialty societies, helps in the development of new pilot programs, and provides customer support to virtual communities, such as online forums and collaborative projects. Show less



Northwestern University - The Feinberg School of Medicine

• United States
• Higher Education
• 700 & Above Employee

• Clinical Research Coordinator (Nurse)

  • Jun 2012 - Dec 2012

  Coordinated research for the PARTNER and PARTNER II trials which studied the safety and effectiveness of transcatheter aortic valve replacement (TAVR) using the Edwards Lifesciences SAPIEN XT and SAPIEN THV heart valves. Coordinated research for the PARTNER and PARTNER II trials which studied the safety and effectiveness of transcatheter aortic valve replacement (TAVR) using the Edwards Lifesciences SAPIEN XT and SAPIEN THV heart valves.



Northwestern Memorial Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Staff Nurse

  • May 2011 - Jun 2012

  Provided step-down level care for day shift on a cardiovascular thoracic unit specializing in heart transplant, left ventricular assist devices, coronary artery bypass graft, heart valve repair, lung surgery, video-assisted thoracic surgery. Provided step-down level care for day shift on a cardiovascular thoracic unit specializing in heart transplant, left ventricular assist devices, coronary artery bypass graft, heart valve repair, lung surgery, video-assisted thoracic surgery.



UC Davis Medical Center

• Clinical Nurse II

  • Oct 2009 - May 2011

  Provided step-down level care for day shift on a cardiothoracic progressive care unit specializing in cardiac surgery, lung surgery and esophagectomies. Frequently cared for patients with heart failure, heart attack, atrial fibrillation and stroke. Provided step-down level care for day shift on a cardiothoracic progressive care unit specializing in cardiac surgery, lung surgery and esophagectomies. Frequently cared for patients with heart failure, heart attack, atrial fibrillation and stroke.



Dignity Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Lab Assistant

  • Jun 2007 - Oct 2009

  Independently ran an outpatient clinic blood draw station. Performed venipuncture with full competency in infants, children and adults. Coordinated specimen processing and reporting of test results to local officials in accordance with regulations. CPT-1 Certified Phlebotomy Technician Independently ran an outpatient clinic blood draw station. Performed venipuncture with full competency in infants, children and adults. Coordinated specimen processing and reporting of test results to local officials in accordance with regulations. CPT-1 Certified Phlebotomy Technician