Experience

Nine Mile Business Center

• Operations Manager

  • Dec 2022 - Present

  Bedford, Nova Scotia, Canada Greetings! I am the Operations Manager at Nine Mile Business Centre. In this dynamic role, I play a pivotal role in shaping a vibrant community and driving operational excellence. While continuing to oversee the community management aspects. Key Responsibilities: Community Management and Collaboration: - Develop and execute a comprehensive community management plan, including strategies for attracting and retaining members, fostering collaboration, and promoting the… Show more Greetings! I am the Operations Manager at Nine Mile Business Centre. In this dynamic role, I play a pivotal role in shaping a vibrant community and driving operational excellence. While continuing to oversee the community management aspects. Key Responsibilities: Community Management and Collaboration: - Develop and execute a comprehensive community management plan, including strategies for attracting and retaining members, fostering collaboration, and promoting the brand. - Facilitate member networking and collaboration through events, workshops, and other activities. Infrastructure and Technology: - Coordinate with vendors and service providers to ensure state-of-the-art technology, high-speed internet, and amenities that meet members' evolving needs. - Ensure the coworking space is in compliance with all relevant laws and regulations, including health and safety standards. Member Experience and Development: - Manage member onboarding, orientation, and training programs, ensuring members are equipped with the knowledge and resources needed for success. - Address member disputes and concerns professionally and timely, fostering a culture where all members feel valued and respected. Marketing and Brand Awareness: - Develop and execute marketing and promotional campaigns to attract new members and enhance brand awareness. - Manage the space's social media accounts, website, and digital channels to promote events, news, and relevant content. Data Analysis and Industry Collaboration: - Analyze member data and feedback to identify trends, gaps, and opportunities for continuous improvement. - Collaborate with other coworking space operators and industry associations to stay abreast of best practices and industry trends. Financial Management: - Develop and manage the coworking space's budget, forecasting revenue and expenses, tracking financial performance, and making recommendations for improvements. Show less



Cheep Insurance

• Canada
• Insurance
• 1 - 100 Employee

• Personal Lines Insurance Advisor

  • Jun 2021 - Jun 2022

  Halifax, Nova Scotia, Canada Greeted clients with exceptional customer service and provided valuable, balanced solutions for individualized insurance plans by completing the following:  Completed 50+ policy endorsements (vehicle additions, substitutions, deletions, and policy amendments) monthly. Customized existing insurance plans to reflect risk level per underwriting guidelines while also satisfying client expectations Researched providers and compared coverage and premiums to deliver the best… Show more Greeted clients with exceptional customer service and provided valuable, balanced solutions for individualized insurance plans by completing the following:  Completed 50+ policy endorsements (vehicle additions, substitutions, deletions, and policy amendments) monthly. Customized existing insurance plans to reflect risk level per underwriting guidelines while also satisfying client expectations Researched providers and compared coverage and premiums to deliver the best possible packages to clients Serviced auto, home, life and other various insurance products to individuals and affinity groups within assigned territories using consultative techniques. In addition to these services, I offered unbiased advice on cover selections and premium plans. I also consistently achieved 5/5 star reviews on Google with customers highlighting my exceptional personability and service delivery. For a brief snapshot, refer below: Show less



Primerica

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Insurance Agent

  • Mar 2021 - Jul 2021

  Halifax, Nova Scotia, Canada In this role, I successfully developed client life, disability, and medical insurance plans based on demographic analysis and risk assessment processes. Advised clients on appropriate life and health insurance coverage based on needs assessment and budgetary expectations Educated clients on the fundamentals of life insurance and the various investment vehicles available through the insurance industry, including segregated funds, indemnity funds, and universal life policy… Show more In this role, I successfully developed client life, disability, and medical insurance plans based on demographic analysis and risk assessment processes. Advised clients on appropriate life and health insurance coverage based on needs assessment and budgetary expectations Educated clients on the fundamentals of life insurance and the various investment vehicles available through the insurance industry, including segregated funds, indemnity funds, and universal life policy reserves.  I used multichannel marketing to generate leads and build my online reputation. Facebook, Instagram, and Twitter were the primary mediums. Organized Zoom and Microsoft team meetings to discuss company objectives with colleagues and key stakeholders.

• Sales Team Lead

  • Mar 2021 - Jul 2021

  Halifax, Nova Scotia, Canada After two months at Primerica, I was able to form a small team (three agents) to help achieve demanding sales quotas. I exuded confidence, creativity, and authority in this role to keep my team members on track with core objectives and deadlines. Effectively managed a team of three, ensuring persuasive communication and efficient teamwork. Planned, organized, and developed a social media strategy to market Primerica’s services to target audiences and attract quality… Show more After two months at Primerica, I was able to form a small team (three agents) to help achieve demanding sales quotas. I exuded confidence, creativity, and authority in this role to keep my team members on track with core objectives and deadlines. Effectively managed a team of three, ensuring persuasive communication and efficient teamwork. Planned, organized, and developed a social media strategy to market Primerica’s services to target audiences and attract quality leads Hosted weekly meetings with team members on Zoom and MS Teams to strategize for the following weeks Maintained healthy communication between team members to create a healthy, communicative work environment Tracked sales reports to ensure weekly quotas were met or exceeded



Aedos Marketing Concepts Inc.

• Canada
• Advertising Services
• 1 - 100 Employee

• Field Marketing Representative

  • Aug 2019 - Sep 2019

  Halifax, Nova Scotia, Canada During my time as an Eastlink Sales Representative, I engaged with local residents and collected their feedback on their phone and internet services. - Acquiring a comprehensive understanding of experiential marketing techniques through active engagement in canvassing and interactive sales demonstrations. - Demonstrating a commitment to continuous learning and product knowledge by successfully completing product training classes. I actively participated in class discussions… Show more During my time as an Eastlink Sales Representative, I engaged with local residents and collected their feedback on their phone and internet services. - Acquiring a comprehensive understanding of experiential marketing techniques through active engagement in canvassing and interactive sales demonstrations. - Demonstrating a commitment to continuous learning and product knowledge by successfully completing product training classes. I actively participated in class discussions and Q&A sessions, enhancing my expertise in Eastlink's offerings. - Leveraging excellent interpersonal skills to establish and nurture customer relationships, resulting in the maintenance of a robust book of business. Building rapport with customers was a cornerstone of my approach, ensuring their satisfaction and loyalty. This experience at Eastlink enabled me to develop strong marketing and customer relationship-building skills while contributing to the company's growth and success. Show less



We Planet Earth

• Canada
• Fundraising
• 1 - 100 Employee

• Agent for Charity

  • Mar 2019 - Aug 2019

  Halifax, Nova Scotia, Canada I explored my passion for social justice and world peace at this nonprofit. I was able to educate the public on pressing issues like climate change and world hunger while working to help address those issues through fundraising. Represented large-scale charities: Oxfam, UNICEF, and World Animal Protection through door-to-door marketing efforts Developed sales pitches and related training materials for colleagues and new hires at the nonprofit. Canvassed local… Show more I explored my passion for social justice and world peace at this nonprofit. I was able to educate the public on pressing issues like climate change and world hunger while working to help address those issues through fundraising. Represented large-scale charities: Oxfam, UNICEF, and World Animal Protection through door-to-door marketing efforts Developed sales pitches and related training materials for colleagues and new hires at the nonprofit. Canvassed local neighbourhoods to raise awareness for global issues: climate change, world hunger, and animal abuse, to name a few.

• Social Media Manager

  • Mar 2019 - Aug 2019

  Halifax, Nova Scotia, Canada Planned, scheduled, and executed social media content calendars, driving engagement with the target audience. Conducted target audience research: demographics, social status, locations, desires, and consumer types. Aligned business goals with marketing initiatives, encourage conversion across digital channels and in-person Wrote copy for social media posts and website updates ensuring keywords were incorporated for relevancy Boosted brand awareness by… Show more Planned, scheduled, and executed social media content calendars, driving engagement with the target audience. Conducted target audience research: demographics, social status, locations, desires, and consumer types. Aligned business goals with marketing initiatives, encourage conversion across digital channels and in-person Wrote copy for social media posts and website updates ensuring keywords were incorporated for relevancy Boosted brand awareness by communicating with donors and forming sustainable relationships Responded to comments and queries on social media, ensuring the company’s reputation remained intact Communicated with key stakeholders for effective decision-making and organizational insights Tracked and monitored key performance indictors using Facebook, Instagram, Twitter, and Google Analytics dashboards.



Esquire Restaurant

• Canada
• Restaurants

• Esquire Restaurant

  • Sep 2018 - Feb 2019

  Halifax, Nova Scotia, Canada - Greeted patrons upon entering the restaurant and informed them of special items on the menu - Ensured the dining area was cleanly and sanitized at all times - Contributed to a warm, positive work environment and worked collaboratively with other team members - Served beverages and dessert options to assist waiter staff - Kept high traffic areas clear from debris for safety and compliance purposes - Managed takeout orders and incoming calls



McDonald's

• 1 - 100 Employee

• Crew Member

  • Jun 2017 - Sep 2017

  Truro Heights, Nova Scotia, Canada - Assisted customers with menu item selection - Effectively used POS systems, cash counting operations, and accounting reports - Maintained a clean eating environment in the restaurant lobby - Sanitized high traffic areas to ensure safety and compliance - Next in line for the GEL (Guest Experience Leader) position - Managed time effectively to meet company objectives - Worked synergistically with staff to drive sales and product output