Experience

Stojo

• United States
• Manufacturing
• 1 - 100 Employee

• Chief Operating Officer

  • Apr 2018 - Oct 2022

  Brooklyn, New York • 1st employee on staff; seeing the organization through immense growth from $2.5M - $8M. • Built standard operating procedures and managed vendor & 3PL relationships for all domestic operations. Supporting various US sales channels (eCommerce, Amazon, big-box retail, independent retailers, etc..) • Managed 20+ global distributor and Starbucks Asia relationships, with a $3M average annual book of business. • Lead all factory production, including but not limited to US inventory… Show more • 1st employee on staff; seeing the organization through immense growth from $2.5M - $8M. • Built standard operating procedures and managed vendor & 3PL relationships for all domestic operations. Supporting various US sales channels (eCommerce, Amazon, big-box retail, independent retailers, etc..) • Managed 20+ global distributor and Starbucks Asia relationships, with a $3M average annual book of business. • Lead all factory production, including but not limited to US inventory planning & purchasing, factory audits & testing, and new product development. • Set up payroll and HR functions for a team of 17+ employees. Conducting annual reviews & directly managing several team members. • Prepared a wide range of reports for and participated in quarterly board meetings. • Oversaw all company wide bills and expense approvals. Show less



(MALIN+GOETZ)

• United States
• Cosmetics
• 1 - 100 Employee

• Retail Operations & Education Manager

  • May 2017 - Mar 2018

  New York, New York • Liaise with internal departments to provide timely sourcing for new product launches, educational materials, and in-store merchandising. • Coordinate cross-functional departments in merging multiple systems to build a seamless customer experience. • Create, implement, and lead multi-channel domestic and international store operations strategy to ensure product availability and facility management. • Partner with supply chain to manage third party warehouse and mitigate issues prior… Show more • Liaise with internal departments to provide timely sourcing for new product launches, educational materials, and in-store merchandising. • Coordinate cross-functional departments in merging multiple systems to build a seamless customer experience. • Create, implement, and lead multi-channel domestic and international store operations strategy to ensure product availability and facility management. • Partner with supply chain to manage third party warehouse and mitigate issues prior to brand impact. • Analyze and provide inventory and financial readouts to identify areas for product and process improvements. • Travel domestically to train staff and retail partners across multiple channels on new products launches, brand philosophy, and sales tactics to ensure consistent brand messaging. • Design, develop, and direct original video content for digital platforms with company Founders.

• Retail Operations Manager

  • May 2014 - May 2017

  New York, New York • Project managed five store openings both domestically and internationally growing the company retail footprint from four stores to nine in three years. • Researched, selected, and on boarded a new company wide point of sale system; resulting in greater insight into inventory visibility, sales metrics, and business opportunities. • Created and implemented an international inventory management process to increase adherence to industry standards resulting in reducing overall shrinkage to… Show more • Project managed five store openings both domestically and internationally growing the company retail footprint from four stores to nine in three years. • Researched, selected, and on boarded a new company wide point of sale system; resulting in greater insight into inventory visibility, sales metrics, and business opportunities. • Created and implemented an international inventory management process to increase adherence to industry standards resulting in reducing overall shrinkage to meet company goal of less than 3%. • Championed in-store visual merchandising eliminating the need for external vendors at an annual budget reduction of $25,000. • Provided analytical support to Vice President of Finance & Operations to assist with data driven decision making.

• Retail Operations & Assistant Area Manager

  • May 2012 - May 2014

  New York, New York • Managed and coached a team of six sales associates on daily sales goals, sales techniques, and operational tasks resulting in an increase in sales by 57%. • Developed, implemented, and oversaw operational processes across three New York City stores; including security measures, general maintenance, and daily responsibilities. • Partnered with Founders to create in-store visual merchandising to match company wide campaigns, promotions, and product launches.

• Retail Sales Associate

  • Jun 2009 - May 2012

  New York, New York • Built customer loyalty and sales expectations that established benchmarks for company wide customer service. • Oversaw sales and inventory availability at Barney's New York Co-op counter.



The King Collective

• Advertising Services

• Production Coordinator

  • Aug 2011 - Oct 2012

  New York, New York • Co-produced various shows and events at New York Fashion Week, Market Week, and the 92nd St Y “Fashion Presents” series with Fern Mallis.



Bravo TV's, Mad Fashion

• Assistant to Designer

  • Feb 2011 - May 2011

  Greater New York City Area • Assisted designer in meeting daily production requirements, material sourcing, and client schedules to meet established filming deadlines.