Jake Warren π³οΈβπ
Systems Developer at Westminster Adult Education Service- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
React: Ecosystems
LinkedInNov, 2018- Oct, 2024 -
The Digital Garage
Google
Experience
-
Westminster Adult Education Service
-
United Kingdom
-
Higher Education
-
1 - 100 Employee
-
Systems Developer
-
Aug 2021 - Present
Identifying, developing and implementing new processes and systems with the goal of supporting better ways of working across the organisation. Roles/Responsibilities: β’ Microsoft 365 Tenant Administrator responsible for ensuring the full scope of the technology is secure, utilised and developed according to industry best practise while accounting for the unique requirements of the organisation. β’ SharePoint Developer responsible the development, training and promotion of the platform as a core information system. Projects include the complete and strategic redevelopment of a βclassicβ intranet using modern SharePoint technology. β’ Lead Power Platform champion. Using and inspiring further use of tools such as Power Automate and Power Apps to build better solutions to organisational problems. β’ Business process evaluation and improvement. Identifying and managing the ways in which we collect and process data and the use systems to manage organisational responsibilities. β’ Working with all areas of the organisation to answer the 'there must be a better way' statements through the use technology such as the Power Platform, 365 suite and bespoke systems. β’ Going beyond the Microsoft remit to support and lead on introducing core business systems to support business functions. Using systems knowledge, project management and adoption skillset to lead on, setup and manage new systems. β’ Advising on a new Digital Strategy and guiding the organisation to achieve strategic goals. β’ Managing the development and bespoke adaptation of the WAESβ data management systems so that they can support the serviceβs data processes, including the identification and development of bespoke solutions and the preparation and delivery of user training and the good communication of development timelines. β’ Being the best practise champion for all systems in the organisation and through being personable and communicative, using relationships to inspire champions out of fellow colleagues too. Show less
-
-
-
Devon County Council
-
United Kingdom
-
Government Administration
-
700 & Above Employee
-
Information Analyst
-
Mar 2021 - Aug 2021
Working within the Public Health Intelligence Team to provide support in delivering the responsibilities of the greater team, including various critical reports, information processing and dynamic data systems. Duties and roles include: β’ Utilising, developing and implementing modern technologies such as Power Bi, Power Query, Databases and SQL to deliver dynamic and accurate reporting platforms. β’ Using knowledge of processes and technology to develop better intelligence practises and ways of working within the team and beyond. β’ Collecting, analysing, interpreting and presenting complex data on the health of the population to diverse audiences in various formats. β’ Understanding organisational and department goals and responsibilities to deliver outcomes tailored and aligned to strategic priorities. β’ Liaising with various private and public bodies to obtain and evaluate data and information needed for critical reports including Health Profiles, Health Needs Assessments, Annual Public Health Reports, and Joint Strategic Needs Assessment. Show less
-
-
-
South Devon College
-
United Kingdom
-
Civic and Social Organizations
-
300 - 400 Employee
-
Systems Developer
-
Jun 2019 - Mar 2021
Developing, testing and maintaining cross-college systems. Focusing on processes and data management improvements that contribute to the accurate collection and maintenance of data. Utilising the latest reporting technology to visualise and present information to a varied client base. Above all, delivering a prompt and effective service through developing systems, data management processes and reporting solutions. Duties, roles and projects include: β’ Microsoft 365 Tenant Administrator. β’ SharePoint Developer. Strategically scoped, developed, implemented and managed a new cloud-based intranet which met the diverse needs of over 700 staff and enabled a new era of modern working. β’ Technical lead and daily management of the college app SDConnect, including seeking out and identifying beneficial developments and adoption techniques. β’ Identifying, reviewing and implementing automated and efficient processes using specialist automation systems and tools including the Power Platform and School Data Sync. β’ Organising and leading several groups of champions in key areas of organisational development. β’ Being flexible, proactive and responsive in times of change and disruption. Such responsibilities evidenced in the rapid deployment of systems and training under challenging circumstances. β’ Through a personally developed belief in the idea of 'seamless systems', used every opportunity to implement a more integrated and streamlined approach to systems and processes, with a strong focus on user-centric approaches. Show less
-
-
-
University of Plymouth
-
Higher Education
-
Resident Assistant Support Analyst
-
Sep 2018 - Jun 2019
Providing essential support to the Technology and Information Services (TIS) team in delivering functional wireless and wired services across the University of Plymouth. In addition, performing a range of daily duties, projects and adhoc tasks to manage university technology. Duties and roles include; β’ Identifying, analysing, investigating and resolving technical issues with any systems or connections. β’ Evaluating and assigning incidents to correct departments or teams. β’ Communicating handover duties and current issues with team members and managers. β’ Advising the greater team of any ongoing issues, resolutions or news using shared platforms. β’ Prioritising calls and organising resources to ensure a swift resolution/response to incidents. β’ Conversing with customers (students and staff) to arrange visits or to request information. β’ Considering implications of security, safety and data protection in all processes performed. Show less
-
-
-
-
Business Administrator
-
Oct 2015 - Sep 2017
Business administration apprentice for the Public Health Intelligence Team. Duties and roles include: β’ Identifying efficiencies and taking on more responsibility for creative, technical and administrative projects. β’ Identifying and implementing new processes to better manage department tasks and improve user experience of systems, ultimately creating stronger more accurate outcomes. β’ Data entry and analysis from various information sources, using bespoke database systems in an accurate and efficient manner. β’ Liaising with in-house IT support to identify and solve issues e.g. requesting devices/peripherals. β’ Managing all 'first-point of contact' enquiries including internal/external calls, various mailboxes and post. β’ Overseeing effective processing of office inventory and supply purchases. β’ Delivering support to colleagues on issues of a technical nature (Telephony relocation etc.) β’ Producing monthly and adhoc reports using advanced Excel spreadsheet functions. β’ Participating in specialised teams, campaigns and projects to meet and exceed strategic targets and deadlines. β’ Acting as a single point of contact for a number of Public Health responsibilities. β’ Providing varied operational support for approximately 50 employees. Show less
-
-
Education
-
2017 - 2021
University of Plymouth
BSc (Honours), Digital Media Design -
2015 - 2017
Skills Group UK
Level 3 Diploma, Business Administration -
2013 - 2015
Exeter College
Level 3 Extended Diploma, Information Technology
Community
