Experience

Cardiff Sixth Form College

• United Kingdom
• Primary and Secondary Education
• 1 - 100 Employee

• Finance Officer

  • Jan 2022 - Present



Ares Ventures Limited

• United Kingdom
• Manufacturing
• 1 - 100 Employee

• Founder and Managing Director

  • Feb 2019 - Present

  Founder, Owner and Managing Director of Ares Ventures Limited. Founder, Owner and Managing Director of Ares Ventures Limited.



ANNA Money

• United Kingdom
• Financial Services
• 100 - 200 Employee

• Tax Specialist

  • Mar 2019 - Nov 2021

  Customer service and Tax services such as VAT Filing, Bookkeeping, Team Leading, Holocracy Coaching and more. Customer service and Tax services such as VAT Filing, Bookkeeping, Team Leading, Holocracy Coaching and more.



Opus Energy

• United Kingdom
• Utilities
• 200 - 300 Employee

• Customer Care Specialist

  • Dec 2016 - Feb 2019

  Customer Care Specialist in Opus Energy Customer Care Specialist in Opus Energy



Webhelp

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Assistant Manager

  • Feb 2016 - Dec 2016

  Duties included: answering customer queries to a professional standard while up-selling of company products; successfully achieving monthly sales targets; training of agents within their first two weeks, coaching of agents within their first three months; managing of multiple teams to achieve company given targets and goals; handling escalated cases and fraudulent situations; creating reports containing statistical information concerning use of the business, heavy use of I.T services including Windows Office, Crystal, Stan and Seabul. Show less



First Source Solution

• United States
• Consumer Services
• 300 - 400 Employee

• Guest Service Agent

  • Jan 2015 - Feb 2016

  Duties include: answering customer queries to a professional standard while up-selling of company products; successfully achieving weekly targets; relaying a broad range of information of business products and services; maintaining a high standard of professionalism under pressure; heavy use of I.T services. Duties include: answering customer queries to a professional standard while up-selling of company products; successfully achieving weekly targets; relaying a broad range of information of business products and services; maintaining a high standard of professionalism under pressure; heavy use of I.T services.