Experience

Don Jacobs

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Guest Service Representative

  • Dec 2021 - Present

  -Assist customers with scheduling appointments -Use Excel to update customer service records-Work with advisors and managers to best understand customers needs -Assist customers with scheduling appointments -Use Excel to update customer service records-Work with advisors and managers to best understand customers needs



Don Jacobs BMW

• Lot Attendant

  • Jun 2020 - Dec 2021

  - Assist managers with lot preparation - Process inventory and wholesales - Train new hires in their new role- Survey parking lots for small detailed corrections needed - Assist managers with lot preparation - Process inventory and wholesales - Train new hires in their new role- Survey parking lots for small detailed corrections needed



Target

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Sep 2019 - Jun 2020

  - Assist customers with any questions, concerns, or needs - Operate cash register to efficiently assist customers in their check out process- Handle customer return process- Run self-service registers and handle any customer problems - Assist customers with any questions, concerns, or needs - Operate cash register to efficiently assist customers in their check out process- Handle customer return process- Run self-service registers and handle any customer problems



DICK'S Sporting Goods

• United States
• Retail
• 700 & Above Employee

• Footwear Sales Associate

  • Apr 2017 - Nov 2017

  - Assist customers by providing information and resolving their complaints- Offer suggestions for customers based on their personal needs and preferences- Gather shoes that customers would like to try on - Assist customers by providing information and resolving their complaints- Offer suggestions for customers based on their personal needs and preferences- Gather shoes that customers would like to try on