Experience

Lightstream - Cloud, Security, & Connectivity Solutions

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Client Engagement Manager

  • Jul 2019 - Present

  Pre and post sales function that fosters relationships with customers to onboard and grow network business. Partner with the Lightstream Account Team and customer representatives to align technology solutions with the customer’s business needs and objectives. This position requires frequent interaction with customer, service provider leadership, and Lightstream personnel to provide successful and value-added customer outcomes. Experienced qualifying, pricing, and ordering voice and data products with major carriers and aggregators.

• Wireless Customer Service Manager

  • Sep 2011 - Apr 2022



Verizon Wireless

• United States
• Retail
• 1 - 100 Employee

• Mountain Region Operations Consultant

  • Jan 2005 - Sep 2011



Discover Card

• United States

• Skip Trace/Collections Rep

  • Jan 2001 - Jan 2005