Experience

RedRock Technologies, Inc.

• United States
• Construction
• 1 - 100 Employee

• Business Development

  • May 2021 - Present

• Covid Takforce Administrator

  • Sep 2020 - Present

  Provides support to the Sr. HR Generalist and leads the Covid-19 Taskforce.

• Project Coordinator

  • Apr 2020 - Sep 2020

  Provided assistance and support to operations. Performing various duties and managing projects for Accounting, HR and Cabling, Public Safety & Security divisions.

• Employee and Customer Experience Manager

  • Dec 2019 - Apr 2020

  Focused on building and maintaining a positive and rewarding work environment. Liaised with marketing, sales and finance to enhance customer relations.



KaufmanIT, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Development and Recruiting

  • Jun 2019 - Aug 2019

  Developing growth strategies and plans.Recruiting and Hiring technical engineers.Having an in-depth knowledge of business products and value proposition.Researching business opportunities and viable income streams.Following industry trends locally and internationally.Manage relationships for key accounts.

• Operations Manager and Project Manager

  • Feb 2019 - May 2019

  Assisting with creating and documenting policies & procedures.Working with team to ensure adherence to Mission, Vision and Values.Coaching team to assist with meeting quarterly goals.Reviewing time entries and ticket notes to ensure proper documentation.Managing projects, migrations and teams.

• Service Manager

  • Jun 2018 - Jan 2019

  Monitoring and appraising individual and team job activity.Working with team to ensure adherence to company policies.Training and enforcing business standards and processes.Streamlining team efforts and coaching to meet individual and department goals.

• Dispatcher and Customer Care

  • Jan 2018 - May 2018

  Coordinating/dispatching service tickets with technicians and clients to ensure timely completion.Communicating with the clients to update them on the status of ongoing issues.Assessing customers’ needs to achieve satisfaction and following up to ensure resolution.Managing the relationship with the client and all stakeholders.



454 Creative

• United States
• Advertising Services
• 1 - 100 Employee

• Nonprofit Specialist

  • Nov 2017 - Dec 2018

  Working with the B-Corp and Not-For-Profit space to improve marketing reach and impact. 454 Creative is a Digital Marketing Agency in Orange County focused on building growth strategies for Non-Profits as well as established businesses and emerging brands. Working with the B-Corp and Not-For-Profit space to improve marketing reach and impact. 454 Creative is a Digital Marketing Agency in Orange County focused on building growth strategies for Non-Profits as well as established businesses and emerging brands.



PageStack®

• Costa Mesa, California Area

• Operations Support

  • Apr 2017 - Dec 2017

  Built processes and a playbook for on-boarding re-sellers and agencies Performed a variety of roles including HR, sales and marketing. Created and delivered demos and presentations to potential clients. Provided customer service to agencies and direct customers. Helped in a variety of roles in strategically building a start-up company. Built processes and a playbook for on-boarding re-sellers and agencies Performed a variety of roles including HR, sales and marketing. Created and delivered demos and presentations to potential clients. Provided customer service to agencies and direct customers. Helped in a variety of roles in strategically building a start-up company.



Volunteer

• Gulu, Uganda

• Ministry Coordinator

  • Dec 2011 - Mar 2017

  Advised and worked with local leadership with a focus on development. Hosted international teams and organized involvement of support programs and aid. Built partnerships among organizations to increase impact and awareness. Developed a prison ministry focusing on sports and trauma healing. Trained and Equipped local churches to implement a grassroots sports ministry. Implemented and Facilitated a mentorship program and leadership training. Advised and worked with local leadership with a focus on development. Hosted international teams and organized involvement of support programs and aid. Built partnerships among organizations to increase impact and awareness. Developed a prison ministry focusing on sports and trauma healing. Trained and Equipped local churches to implement a grassroots sports ministry. Implemented and Facilitated a mentorship program and leadership training.



California Hispanic Commission on Alcohol and Drug Abuse (CHCADA)

• Wellness and Fitness Services
• 1 - 100 Employee

• Orange County Program Manager

  • 2008 - 2010

  Directed the Program and led a team to set and achieve annual program goals. Developed and implemented a program with a focus on prevention and education. Worked with institutions to facilitate the project around Orange County. Improved team communications through open discussions. Hosted 3 seminars and luncheons to develop colleagues, beneficiaries and partners. Motivational speaker and life coach for at-risk youths. Monitored, evaluated and tracked the progress of the program. Show less



Pathways Church

• Professional Training and Coaching
• 1 - 100 Employee

• High School Youth Pastor

  • 2007 - 2008

  Started a high school ministry at a new church plant. Managed operations during initial startup period and developed a volunteer team. Developed and implemented a ministry plan to grow and develop the youth. Ran events and small outreaches in the community. Built strategic alliances with other churches to connect and network with non-profit organizations. Started a high school ministry at a new church plant. Managed operations during initial startup period and developed a volunteer team. Developed and implemented a ministry plan to grow and develop the youth. Ran events and small outreaches in the community. Built strategic alliances with other churches to connect and network with non-profit organizations.



Santa Ana Unified School District

• United States
• Education Administration Programs
• 500 - 600 Employee

• Teacher and Coach

  • Nov 2005 - Dec 2007

  Developed an ALC (alternative learning center) for at-risk youth. Substitute Teacher for K-12 and Special Education. High School Math and Science Teacher. Girls Soccer and Co-ed Track and Field Coach Developed an ALC (alternative learning center) for at-risk youth. Substitute Teacher for K-12 and Special Education. High School Math and Science Teacher. Girls Soccer and Co-ed Track and Field Coach



Ambassadors Football International

• United States
• Spectator Sports
• 1 - 100 Employee

• Intern

  • Dec 2004 - Sep 2005

  Developed a regular football program at the University de Granada. Led teams from the UK, USA and Italy. Facilitated prison ministry in the local penitentiary. Developed a regular football program at the University de Granada. Led teams from the UK, USA and Italy. Facilitated prison ministry in the local penitentiary.



Prince of Peace Elementary School

• Costa Mesa, CA

• PE teacher and Athletic Director

  • 2002 - 2004

  Taught k-6 Physical Education. Directed athletic programs and coached 8 sports. Coordinated athletic events, coaches and transportation. Taught k-6 Physical Education. Directed athletic programs and coached 8 sports. Coordinated athletic events, coaches and transportation.