Experience

TANDEM GROUP PLC
• United Kingdom
• Consumer Goods
• 1 - 100 Employee
• Showroom Manager

  • Jun 2023 - Present


Up & Running UK

• United Kingdom
• Retail
• 1 - 100 Employee

• Store Manager

  • Jun 2019 - Jun 2023

  Store Manager of specialist Running Store • My duties may include: • Creating a welcoming environment for customers and my team alike. • Demonstrating excellent customer service that includes, resolving customer queries. Providing my team with the adequate training ensuring to deal with customer queries • To Accurately report on Store Finances , this includes BFS, Z reports and end of day reports. • Accurately bank cash takings each week. • Using gait analysis videos to help advise and recommend running shoes to my customers. Provide my team members with the necessary training to use of gait analysis. Meeting with various brands to host in store brand days • Operating the till system to process transactions • Managing stock levels • Maintenance of stock rooms and ensuring all staff adhere to cleanliness. • Answering Head Office emails and requests, via store email and managers emails My responsibilities as a Store Manager are: • Being the main keyholder for the store • Ensuring the store is in line with Health and Safety procedures. • Minimising the store’s costs through accurate use of petty cash. • Ensuring all cleanliness of the shop and outdoor areas are maintained • Protecting the store against theft through use of CCTV • compliance with all Health and Safety Policies and procedures. • Safe keeping of customer data and the use of the store computer • Training and supervising team members in the operation of the till operations system to process customer transactions. • Acting as the point of contact between Head Office, the buying team and the store • recruitment and interviews of new team members. • Organising and overseeing the store rota and weekly timesheets • Conducting performance appraisal and probationary reviews. • leads training on products Responsible for the outreach and marketing of the store that includes: liaising with brand tech reps, running clubs, physiotherapists, gyms and local businesses to grow the brand and the store. Show less


Realbuzz Group Ltd.
• United Kingdom
• Online Audio and Video Media
• 1 - 100 Employee
• Branch Manager

  • Mar 2018 - Apr 2019

Boots UK
• United Kingdom
• Retail
• 700 & Above Employee
• Assistant Manager

  • May 2017 - Apr 2018

Holland & Barrett
• United Kingdom
• Wellness and Fitness Services
• 700 & Above Employee
• Senior Supervisor

  • Feb 2016 - Mar 2017

B&Q
• Belgium
• Salesperson

  • Feb 2015 - Feb 2016

Carnival UK (P&O Cruises & Cunard)
• United Kingdom
• Travel Arrangements
• 700 & Above Employee
• Youth Worker

  • Jun 2009 - Feb 2013

Shell firlands
• General Manager

  • Feb 2003 - Mar 2009