Jake Lowe

Fleet Program Operations Manager at Qmerit
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • Spanish Limited working proficiency
Skills

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Bio

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Bayani-Ian Serrano

I had the pleasure working alongside Jake at Bose Corporation. Jake's determination to reach goals he has set himself not only elevated his own performance, but those around him. He is realiable, hard working, and always professional. What stood out most is that Jake is a problem solver - His ability to actively listen and his analytical mindset, allows him to come up with solutions that best suits his client's needs with utmost confidence. I can confidently say that Jake is an immediate asset to any company he works for.

Carlo Fornerino

Working alongside Jake and seeing him excel his own personal goals while elevating our company growth with fantastic results is a powerful indicator that he is a stellar team player and leader always ready for a commitment to achieve positive results in an ever challenging and evolving business environment.

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Credentials

  • Advance Your Skills in AI and Machine Learning
    LinkedIn
    Apr, 2020
    - Sep, 2024
  • Become a Python Developer
    LinkedIn
    Apr, 2020
    - Sep, 2024
  • Become a Business Intelligence Specialist
    LinkedIn
    Mar, 2020
    - Sep, 2024
  • Master SQL for Data Science
    LinkedIn
    Mar, 2020
    - Sep, 2024
  • IT Security Foundations: Network Security
    LinkedIn
    Feb, 2020
    - Sep, 2024
  • IT Security Foundations: Operating System Security
    LinkedIn
    Feb, 2020
    - Sep, 2024
  • Become a Project Manager
    LinkedIn
    Jan, 2020
    - Sep, 2024
  • OSHA 30 Construction
    American Safety Council, Inc
    May, 2016
    - Sep, 2024
  • HAZWOPER 24
    American Safety Council, Inc
    Apr, 2016
    - Sep, 2024
  • FEMA IS-00100.b
    FEMA
    Jan, 2016
    - Sep, 2024
  • FEMA IS-00200.b
    FEMA
    Jan, 2016
    - Sep, 2024
  • FEMA IS-00700.a
    FEMA
    Jan, 2016
    - Sep, 2024
  • HAZMAT Technician Level Responder
    United States Department of Defense
    Apr, 2010
    - Sep, 2024
  • Certified Purchasing and Supply Chain Manager
    Purchasing Advantage
    Apr, 2017
    - Sep, 2024

Experience

  • Qmerit
    • United States
    • Services for Renewable Energy
    • 1 - 100 Employee
    • Fleet Program Operations Manager
      • Apr 2022 - Present

      Oversaw configuration and implementation of over 60 electrification services programs that managed thousands of residential electrical projects to install Level 2 AC home chargers. Led the growth and service delivery for Fleet Management vertical markets across North America with industry leading FMC, EVSE, and OEM clients. Developed and implemented operational and strategic plans to maximize improvement in end-to-end fleet program fulfillment, including software enhancement in conjunction with product development teams. Ensured strong NPS for programs through prompt and effective escalation resolution, coordinating service delivery with a concierge team and managing an international contractor network. Show less

  • ZipTire
    • United States
    • Motor Vehicle Manufacturing
    • (Start Up) Operations Manager
      • Mar 2021 - Apr 2022

      Planned daily final-mile service routes and dispatched technicians in a lean startup environment, with over 23k miles of successful mobile appointments in a coverage area of approximately 4700 square miles Managed sales and client support for Los Angeles' top ranked TireRack installer with a 30% increase in 5 Star Yelp reviews during tenure in the role Developed business analysis to measure performance of operations against benchmark goals and implemented new processes that increased scheduling productivity by ~33% Reviewed and audited company financial statements and advised the Company President on the profitability the business model, including managing accounts receivable and payable, and customer invoicing Managed inventory requests for 1000s of tire SKUs across local, regional, and national warehouses Show less

  • United States Army Reserve
    • United States
    • Armed Forces
    • 700 & Above Employee
    • Nuclear Biological and Chemical Defense Operations Manager
      • Feb 2015 - Dec 2020

      Company Commander who oversaw 48 months of training and operations for two chemical defense companies consisting of 75+ people each. Supervised dispatch for 20+ trucks monthly for convoys and maintenance, and supervised monthly inventory of $42 million in equipment with $0 losses. Managed 25+ leads and supervisors in operations, with a majority promoting to higher levels through mentorship and coaching support Company Commander who oversaw 48 months of training and operations for two chemical defense companies consisting of 75+ people each. Supervised dispatch for 20+ trucks monthly for convoys and maintenance, and supervised monthly inventory of $42 million in equipment with $0 losses. Managed 25+ leads and supervisors in operations, with a majority promoting to higher levels through mentorship and coaching support

  • Bose Corporation
    • United States
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • Sales Specialist
      • Mar 2018 - Jun 2019

      Responsible for inside sales of high definition audio systems and service consultation. Achieved ~$450k sales annually while providing customer service to clients on repair orders and service requests. Responsible for ~20% of store revenue contributing to meeting 100% of store sales target for the year Responsible for inside sales of high definition audio systems and service consultation. Achieved ~$450k sales annually while providing customer service to clients on repair orders and service requests. Responsible for ~20% of store revenue contributing to meeting 100% of store sales target for the year

  • Williams-Sonoma, Inc.
    • United States
    • Retail
    • 700 & Above Employee
    • Distribution Center Operations Manager
      • Sep 2015 - Nov 2016

      Managed the safety, productivity and accuracy of 75 WSI and agency associates in picking and shipping. Developed Hazardous Materials Business Plan and Hazard Energy Source program with 0 recordable hazmat incidents or spills. Led project to close offsite warehouse and reorganize shipping staff, improving customer service by 15% for furniture and UPS delivery. Increased picking capacity on night shift by 35% and reduced the time for reconciled orders by half. Managed the safety, productivity and accuracy of 75 WSI and agency associates in picking and shipping. Developed Hazardous Materials Business Plan and Hazard Energy Source program with 0 recordable hazmat incidents or spills. Led project to close offsite warehouse and reorganize shipping staff, improving customer service by 15% for furniture and UPS delivery. Increased picking capacity on night shift by 35% and reduced the time for reconciled orders by half.

  • U.S. Army
    • United States
    • Armed Forces
    • 200 - 300 Employee
    • Nuclear Biological and Chemical Defense Program Manager
      • Apr 2010 - Nov 2014

      Developed analysis and scoped requirements for a public communications campaign in Southern Afghanistan, with supervisory oversight of a public relations team and working in conjunction with a radio station broadcasting to 70,000 local nationals. Developed and implemented the first joint recruitment campaign between NATO forces and Afghan security forces in the area. Developed and analyzed criteria for intelligence collection and unmanned aerial flight coverage to support three training exercises and one deployment to Southwest Asia. Developed scope, analyzed requirements, and supervised implementation of eight training exercises and two deployment operations for a combined arms battalion of over 50 main battle tanks, over 100 armored fighting vehicles, and over 800 soldiers. Compiled, analyzed and published monthly Commander readiness reports integrating multiple Army reporting systems to provide a comprehensive report to HQ Department of the Army on the combat readiness of 800+ soldiers, 100+ vehicles, and 1000+ unique equipment items. Show less

    • Cadet
      • Nov 2005 - Jun 2009

      Led and developed teams of cadets and U.S. Army soldiers while earning a commission of 2nd Lieutenant in the U.S. Army. Earned the role of detachment commander during senior year, with supervision over a field training exercise with all training goals met. Led and developed teams of cadets and U.S. Army soldiers while earning a commission of 2nd Lieutenant in the U.S. Army. Earned the role of detachment commander during senior year, with supervision over a field training exercise with all training goals met.

Education

  • Syracuse University - Martin J. Whitman School of Management
    Master of Business Administration (M.B.A.), Emerging Enterprise and Entreprenuership, Business Analytics
    2016 - 2019
  • California State University-San Bernardino
    Political Science, Political Science and Government
    2005 - 2009

Community

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