Jake Landeck
Integrator Support Manager at 0x- Claim this Profile
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Bio
Kiara A.
I had the pleasure of managing Jake for some of his time at ShapeShift and KeepKey. Jake was the team's MVP. He is smart, driven, and has a strong work ethic. He knew when to ask questions, who was best to ask, and how to figure it out when he didn't have enough resources available to him.
Darko Mijić
It was a pleasure to work with Jake on the Daedalus wallet at IOHK for three years. Jake was instrumental in helping us deliver the best user experience and technical support to our wallet users. He stood out in the technical support team by being proactive, understanding technical details and a broader context at the same time, and being patient but relentless in solving user issues. He was excellent at summarising key points during calls for all technical support agents. Jake is a very kind person and a joy to work with.
Kiara A.
I had the pleasure of managing Jake for some of his time at ShapeShift and KeepKey. Jake was the team's MVP. He is smart, driven, and has a strong work ethic. He knew when to ask questions, who was best to ask, and how to figure it out when he didn't have enough resources available to him.
Darko Mijić
It was a pleasure to work with Jake on the Daedalus wallet at IOHK for three years. Jake was instrumental in helping us deliver the best user experience and technical support to our wallet users. He stood out in the technical support team by being proactive, understanding technical details and a broader context at the same time, and being patient but relentless in solving user issues. He was excellent at summarising key points during calls for all technical support agents. Jake is a very kind person and a joy to work with.
Kiara A.
I had the pleasure of managing Jake for some of his time at ShapeShift and KeepKey. Jake was the team's MVP. He is smart, driven, and has a strong work ethic. He knew when to ask questions, who was best to ask, and how to figure it out when he didn't have enough resources available to him.
Darko Mijić
It was a pleasure to work with Jake on the Daedalus wallet at IOHK for three years. Jake was instrumental in helping us deliver the best user experience and technical support to our wallet users. He stood out in the technical support team by being proactive, understanding technical details and a broader context at the same time, and being patient but relentless in solving user issues. He was excellent at summarising key points during calls for all technical support agents. Jake is a very kind person and a joy to work with.
Kiara A.
I had the pleasure of managing Jake for some of his time at ShapeShift and KeepKey. Jake was the team's MVP. He is smart, driven, and has a strong work ethic. He knew when to ask questions, who was best to ask, and how to figure it out when he didn't have enough resources available to him.
Darko Mijić
It was a pleasure to work with Jake on the Daedalus wallet at IOHK for three years. Jake was instrumental in helping us deliver the best user experience and technical support to our wallet users. He stood out in the technical support team by being proactive, understanding technical details and a broader context at the same time, and being patient but relentless in solving user issues. He was excellent at summarising key points during calls for all technical support agents. Jake is a very kind person and a joy to work with.
Credentials
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Decentralized Finance (DeFi) Infrastructure
Duke UniversitySep, 2023- Nov, 2024 -
Decentralized Finance (DeFi) Opportunities and Risks
Duke UniversitySep, 2023- Nov, 2024 -
FinTech Law and Policy
Duke UniversitySep, 2023- Nov, 2024
Experience
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0x
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United States
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Software Development
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1 - 100 Employee
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Integrator Support Manager
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Oct 2022 - Present
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Input Output (IOHK)
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Singapore
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Software Development
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300 - 400 Employee
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Technical Support Team Lead
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Feb 2019 - May 2022
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ShapeShift
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United Kingdom
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Software Development
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1 - 100 Employee
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Technical Support Team Lead
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Oct 2017 - Jan 2019
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Arrow Electronics
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United States
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Technology, Information and Internet
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700 & Above Employee
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Software Implementation Specialist (Oracle)
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Feb 2017 - Sep 2017
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Property Valuations Group
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St Louis, Missouri, United States
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Business Development Representative
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May 2015 - Feb 2017
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Supreme Court of Missouri
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Jefferson City, Missouri, United States
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Legal Research Intern
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Aug 2012 - Jan 2013
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Education
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University of Missouri-Columbia
B.A. History | B.A. Psychology