Jake Chapman
Helpdesk Technician at Pinterest- Claim this Profile
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Experience
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Pinterest
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United States
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Technology, Information and Internet
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700 & Above Employee
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Helpdesk Technician
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Mar 2018 - Present
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The Linde Group, Inc.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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IT Consultant
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Feb 2016 - Aug 2017
Planned and proposed future hardware, software, and IT infrastructure development for small clients. Supported hardware, software, and IT infrastructure for larger clients. Commuted and consulted daily with multiple clients on site. Managed client data and image backups. Managed help desk ticket queues and provided on site and remote help desk support. Managed client anti-virus deployment, patching, and remediation. Managed hardware and printer fleets. Managed patching of servers. Managed and distributed user accounts and user access. Supported conference room audio video equipment. Deployed conference room management software and trained users. Managed security camera system software and servers. Supported clients during emergency hours and after hours on site. Show less
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French Funerals & Cremations
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United States
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1 - 100 Employee
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IT System Administrator
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Apr 2010 - Nov 2015
Responsible for the help desk and all IT related tickets/issues for the company, spanning 7 rooftops and 5 sub-companies. Experienced in Windows Active Directory. Managed DHCP and DNS in Windows Server 2008. Managed Microsoft Exchange 2010 server. Managed VMWare virtual servers and workstations. Worked with outside consultants on a regular basis. Worked directly with site managers. Trained non-technical staff. Responsible for the help desk and all IT related tickets/issues for the company, spanning 7 rooftops and 5 sub-companies. Experienced in Windows Active Directory. Managed DHCP and DNS in Windows Server 2008. Managed Microsoft Exchange 2010 server. Managed VMWare virtual servers and workstations. Worked with outside consultants on a regular basis. Worked directly with site managers. Trained non-technical staff.
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Basham Funeral Care
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United States
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Individual and Family Services
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1 - 100 Employee
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Funeral Directors Assistant
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Oct 2009 - Mar 2010
Produced DVD slideshows for clients. Edited photography for memorial folders. Assisted with other various funeral home activities. Produced DVD slideshows for clients. Edited photography for memorial folders. Assisted with other various funeral home activities.
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Self Employed
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Real Estate
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1 - 100 Employee
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Freelance Graphic Designer
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Feb 2009 - Nov 2009
Manipulated, edited, and retouched photography for clients. Designed print media and products for clients. Manipulated, edited, and retouched photography for clients. Designed print media and products for clients.
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Christain Hall Photography
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United States
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Photography
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1 - 100 Employee
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Production Team
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Oct 2006 - Jan 2009
Manipulated, edited, and retouched photography. Designed print media and advertisement for the studio. Color corrected the studio's photography. Ordered and packaged prints for clients. Conducted other activities such as: photography, framing portraits, setup and tear down of on site equipment, and basic grip work. Manipulated, edited, and retouched photography. Designed print media and advertisement for the studio. Color corrected the studio's photography. Ordered and packaged prints for clients. Conducted other activities such as: photography, framing portraits, setup and tear down of on site equipment, and basic grip work.
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