Experience

PNG Power Ltd

• Oil and Gas
• 300 - 400 Employee

• • Dec 2015 - Present

  1. Review & standardise all customer service systems, procecess and policies within PPL.2. Manage productivity and performance of all staff within the Customer Service Business Unit of PPL.3. Provide HR policy and advisory support to all managers within PPL Customer Service Division.4. Review business processess and practices within the CS Business Unit and devise stategies aimed at harnessing and cultivating a productive and professional business culture.5. Assist GM Customer Service on matters relating to Board and the Executive Management. Show less

• • Dec 2009 - Present

  1. Policy research and formulation in response to changing business needs.2. Review of existing policies to accommodate new initiatives and structural changes. 3. Business Processes re-engineering to ensure efficiency and effectiveness. 3. Formulate Standard Operating Procedures to standardize business processes to ensure accountability and transparency. 4. Disseminate policy information to all staff to ensure compliance to companies and policies and standard operating procedures.5. Provide policy advise to senior management for prudent decision making consistent with company policy. Show less

• • Dec 2009 - Sep 2011

  1. Design Job Advertisement pages to be displayed on advertorial. 2. Design and formulate Interview Questionnaire and psyche test papers.3. Conduct Recruitment Interviews for all job levels4. Analyse interview results and contribute in decision on the best person for the job. 5. Oversee Payroll process for all staff levels - both contract and award employees. 5. Oversee processing staff Duty and Recreational Leave travel and records management.6. Provide induction for new employees coming into the organisation. 7. Provide weekly and monthly management report to General Manager Human Resources on various functions under my supervision. Show less



Air Niugini

• Papua New Guinea
• Airlines and Aviation
• 700 & Above Employee

• Administration Manager - Airfreight

  • Jul 2008 - Dec 2009

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