Jairo Lopez

IT Support Specialist at THE LEAGUERS, INC.
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Contact Information
us****@****om
(386) 825-5501
Location
Harrison, New Jersey, United States, JE
Languages
  • Spanish Native or bilingual proficiency

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Bio

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Credentials

  • CompTIA Security+
    Simplilearn
    Apr, 2023
    - Oct, 2024
  • Google Project Management: Specialization
    Coursera
    May, 2022
    - Oct, 2024
  • Google IT Support Specialization
    Coursera
    Apr, 2022
    - Oct, 2024
  • CompTIA Security+
    CompTIA
    May, 2023
    - Oct, 2024
  • CompTIA A+
    CompTIA
    Jun, 2022
    - Oct, 2024

Experience

  • THE LEAGUERS, INC.
    • United States
    • 1 - 100 Employee
    • IT Support Specialist
      • Jul 2022 - Present

      As an IT support specialist, I provide technical support to school staff members and The Leaguers 16 educational locations. I help resolve a wide variety of technical issues including hardware, software, camera systems, and network issues. My responsibilities include inventory, maintenance, and management of desktops, laptops, and iPads. As well as daily monitoring of network stability and verifying camera system functionality. As an IT support specialist, I provide technical support to school staff members and The Leaguers 16 educational locations. I help resolve a wide variety of technical issues including hardware, software, camera systems, and network issues. My responsibilities include inventory, maintenance, and management of desktops, laptops, and iPads. As well as daily monitoring of network stability and verifying camera system functionality.

  • United States Marine Corps
    • United States
    • Armed Forces
    • 700 & Above Employee
    • Network Administrator
      • Aug 2019 - Present

      As a Network Administrator, I configure Cisco switches and routers using military-grade laptops to establish communication channels for military personnel. Other duties include cutting, crimping, and running CAT-5 cabling whenever needed, troubleshooting laptops and printers, reimaging laptops, and conducting an inventory of equipment. As a Network Administrator, I configure Cisco switches and routers using military-grade laptops to establish communication channels for military personnel. Other duties include cutting, crimping, and running CAT-5 cabling whenever needed, troubleshooting laptops and printers, reimaging laptops, and conducting an inventory of equipment.

  • Geek Squad
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Advanced Repair agent
      • Dec 2021 - Jul 2022

      As an Advanced Repair Agent, I work on various client devices to conduct desktop and laptop repair, system tune-up, device diagnostics, data transfers, malware removal, and more. I update clients on their devices via phone calls and emails. Information on client devices is managed through our Nova ticketing system. As an Advanced Repair Agent, I work on various client devices to conduct desktop and laptop repair, system tune-up, device diagnostics, data transfers, malware removal, and more. I update clients on their devices via phone calls and emails. Information on client devices is managed through our Nova ticketing system.

  • Hudson County Community College
    • Higher Education
    • 500 - 600 Employee
    • Instructional Lab Assistant
      • Aug 2021 - Jul 2022

      As an Instructional Lab Assistant, I provide level 1 troubleshooting for various devices such as printers, desktops, and projectors. Troubleshooting is conducted on devices used by students, professors, and other faculty members at HCCC. Incidents that cannot be solved are reported using Computer Problem Report (CPR) to PC Technicians. As an Instructional Lab Assistant, I provide level 1 troubleshooting for various devices such as printers, desktops, and projectors. Troubleshooting is conducted on devices used by students, professors, and other faculty members at HCCC. Incidents that cannot be solved are reported using Computer Problem Report (CPR) to PC Technicians.

  • NPower
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Npower Trainee
      • Feb 2022 - Jun 2022

      Pursing a career in tech with a 23 week nonprofit organization bootcamp, and progressing toward a Comptia A+ certification, google IT certification & google project management certification Pursing a career in tech with a 23 week nonprofit organization bootcamp, and progressing toward a Comptia A+ certification, google IT certification & google project management certification

Education

  • Saint Peter's University
    Bachelor of Science - BS, Computer Science
    2016 - 2021

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