Head of digital transformation

• Jul 2019 - Present

Handling customers Digital transformation, Led projects with Agile and PMI methodologies, Devops, IT Adoption, Consulting and guidelines to customers organization. Applying innovative strategies to mindset changing. Handling customers Digital transformation, Led projects with Agile and PMI methodologies, Devops, IT Adoption, Consulting and guidelines to customers organization. Applying innovative strategies to mindset changing.

Coach empresarial

• Feb 2022 - Feb 2023

Asesorias en transformacion digital para la automatizacion y mejoramiento de los proceso de tecnologia y servicio al cliente Creacion de plataforma de aprendizaje corporativo para fomentar el desarrollo del aprendizaje y las habilidades de los colaboradores. Asesorias en transformacion digital para la automatizacion y mejoramiento de los proceso de tecnologia y servicio al cliente Creacion de plataforma de aprendizaje corporativo para fomentar el desarrollo del aprendizaje y las habilidades de los colaboradores.

Agile Coach, PMI, ITIL

• Jan 2018 - Jan 2021

Management in projects with PMI, Agile, Devops guidelines to customers organization. Generate innovative methodologies, Automation and virtualization services. Manage projects in technology services, OVAS requirements. Consulting in new business opportunities scaling projects organization Management in projects with PMI, Agile, Devops guidelines to customers organization. Generate innovative methodologies, Automation and virtualization services. Manage projects in technology services, OVAS requirements. Consulting in new business opportunities scaling projects organization

Agile Project Manager

• Feb 2018 - Oct 2018

Head of technology projects for public and private sector infrastructure platform. Management keys, schedules and budget. Control quality, resources, suppliers, risks, operational processes of the organization plans. Handled Innovation methodologies increasing 40% company productivity, promote new business creation. Head of technology projects for public and private sector infrastructure platform. Management keys, schedules and budget. Control quality, resources, suppliers, risks, operational processes of the organization plans. Handled Innovation methodologies increasing 40% company productivity, promote new business creation.

Agile Project Manager Latam and Europe

• Jul 2016 - Jan 2018

Project management LATAM and Europe, Responsible in planning and execution of projects, projects feasibility in private sector companies, Risk Analysis, follow-up to Product and project quality, cost compliance and schedules. Project management LATAM and Europe, Responsible in planning and execution of projects, projects feasibility in private sector companies, Risk Analysis, follow-up to Product and project quality, cost compliance and schedules.

Project Manager

• Nov 2016 - May 2017

IT Coordinator

• Jul 2015 - May 2016

Responsible for creating the technology area, Definition of guidelines for strategic planning, project management , leadership team work with indicators measuring the area , implementation of innovation projects and national support . Responsible for creating the technology area, Definition of guidelines for strategic planning, project management , leadership team work with indicators measuring the area , implementation of innovation projects and national support .

Support Professional

• Dec 2013 - Jun 2015

Responsible for managing the Transactional Platform for Core Business , computer security in headquarters in Colombia, interactions along with the other sites in Latin America, US and European. Project management technology new products and management of physical and logical infrastructure of the company, technology vendor management. Responsible for managing the Transactional Platform for Core Business , computer security in headquarters in Colombia, interactions along with the other sites in Latin America, US and European. Project management technology new products and management of physical and logical infrastructure of the company, technology vendor management.

Head of communications and security

• May 2012 - Jul 2013

Responsible for managing technology projects nationwide, Datacenter management, operating and providing services proactive and reactive monitoring of communication channels, computer security, IP Telephony. Pricing and infrastructure. Managing support staff Level 1 and 2. Responsible for managing technology projects nationwide, Datacenter management, operating and providing services proactive and reactive monitoring of communication channels, computer security, IP Telephony. Pricing and infrastructure. Managing support staff Level 1 and 2.

Profesional IT

• May 2008 - Feb 2012

Manage Datacenter projects, virtualization, technological infrastructure, Cloud. Led the provision of proactive and reactive operation and monitoring services for servers, applications and security, configuration management, warehouse management and data center, physical security management and reporting. Management information security services Head of Analysis and Support channels of data, voice and services to companies and wholesalers nationwide Telefónica, following communication channels via mail, call center and escalations. Led the implementation of optimization process management requests and requirements of corporate customers via mail Show less

IT Support Specialist

• Jan 2007 - Apr 2008

Analysis and support to networking and cabling infrastructure, Consolidate new business opportunities. Leading the process of installation and management tools for diagnostic companies customers Analysis and support to networking and cabling infrastructure, Consolidate new business opportunities. Leading the process of installation and management tools for diagnostic companies customers