Jainam Shah

Project Engineer at KMT Group Pty Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Melbourne Area, AU
Skills

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Credentials

  • ITIL Foundation Level
    AXELOS Global Best Practice
    Oct, 2017
    - Nov, 2024
  • Oracle Database 11g Administrator Certified Associate
    Oracle
    Mar, 2015
    - Nov, 2024
  • Oracle Database SQL Certified Expert
    Oracle
    Jun, 2014
    - Nov, 2024
  • Microsoft 365 Certified: Teams Administrator Associate
    Microsoft
    Sep, 2020
    - Nov, 2024

Experience

  • Kaine Mathrick Tech Technology Provider Melbourne
    • Australia
    • Internet Publishing
    • 1 - 100 Employee
    • Project Engineer
      • May 2019 - Present

  • Central Bayside Community Health Services
    • Australia
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • IT support officer
      • Jan 2018 - Apr 2019

       Providing excellent help desk service to end-users via email, over phone and face to face  Configuring, troubleshooting and maintaining Active Directory  Installing software, hardware and maintaining workstation, server and network equipment  Diagnosing and coordinating hardware repairs, network troubleshooting and configuration  Providing excellent help desk service to end-users via email, over phone and face to face  Configuring, troubleshooting and maintaining Active Directory  Installing software, hardware and maintaining workstation, server and network equipment  Diagnosing and coordinating hardware repairs, network troubleshooting and configuration

  • Swift Networks
    • Australia
    • Technology, Information and Media
    • 1 - 100 Employee
    • Level 1 support
      • Dec 2017 - Jan 2018

      • Quality deployment of technical solutions in line with provided detailed design • Accuracy and number of test measurements taken in the course of deployment • Accuracy of as built documentation of deployed solutions • Provides level 1 support functions during the installation phase • Actively contribute to a continual cycle of improvement by reporting on technical issues experienced during the installation phase • Quality deployment of technical solutions in line with provided detailed design • Accuracy and number of test measurements taken in the course of deployment • Accuracy of as built documentation of deployed solutions • Provides level 1 support functions during the installation phase • Actively contribute to a continual cycle of improvement by reporting on technical issues experienced during the installation phase

  • Logitrain
    • Australia
    • Professional Training and Coaching
    • 1 - 100 Employee
    • L1 & L2 Support
      • Jan 2017 - Dec 2017

  • Crust Gourmet Group
    • Australia
    • Food & Beverages
    • 1 - 100 Employee
    • Customer Service
      • Sep 2015 - Oct 2016

  • Planet Education LLP
    • India
    • Education Administration Programs
    • 1 - 100 Employee
    • IT Assistant
      • Feb 2014 - Jun 2015

Education

  • Charles Sturt University
    Bachelor of Information Technology, Computer Systems Networking and Telecommunications
    2015 - 2017
  • Australian technical & management college
    Diploma, Information Technology
    2014 - 2015
  • Vijaynagar Higher Secondary School
    Science, Distinction
    2009 - 2011

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