Customer Success Manager

• Mar 2022 - Present

Variety Brands Inc: Variety Fun, NuTrail, Biohazard Coffee Variety Brands Inc: Variety Fun, NuTrail, Biohazard Coffee

Customer Experience Associate

• Apr 2020 - Mar 2022

Human Resources Assistant

• Mar 2019 - Feb 2020

-Assistant to the Director of Employee Relations and Professional Development/Title IX Coordinator -Responsible for the scheduling of student/faculty Title IX interviews, hearings and trainings -Draft, finalize and track letters, emails, investigative reports and records -Create, update/maintain inventory database -Uphold a strict confidentiality policy and maintain a non-biased perspective with all levels of the Institute’s diverse staff, faculty and student body, hired attorneys, and any/all involved governmental agencies Show less

House Manager

• Feb 2019 - Dec 2019

-Manage safety of up to 200 patrons, as well as 25 volunteers -Maintain show running times, create daily reports of incidents or accidents, including all cash and credit transactions -Respond to all front of house staff needs, as well as any patron concerns regarding incidents, disability accommodations, or otherwise -Manage safety of up to 200 patrons, as well as 25 volunteers -Maintain show running times, create daily reports of incidents or accidents, including all cash and credit transactions -Respond to all front of house staff needs, as well as any patron concerns regarding incidents, disability accommodations, or otherwise

Freelance French Translator

• Nov 2019 - Nov 2019

-Worked on multiple fixed deadline projects (Dec/Jan 2018 & Nov 2019) entailing French translation for private management consulting firm’s (ARCOS) online resource -Subject matter related to: development of domestic and international business sales, disaster relief and optimizing resource management -Worked on multiple fixed deadline projects (Dec/Jan 2018 & Nov 2019) entailing French translation for private management consulting firm’s (ARCOS) online resource -Subject matter related to: development of domestic and international business sales, disaster relief and optimizing resource management

Professional Business Translation- French Language Tutor

• Feb 2018 - May 2018

-Professional business French Tutor to Mr. Alex Dzieduszycki; CEO TERRA Chips, Alexia Foods, & Julian’s Recipe -Taught conversational and technical French lessons to Mr. Dzieduszycki to strengthen skills for increased business travel to France and Belgium (Julian's Recipe) -Professional business French Tutor to Mr. Alex Dzieduszycki; CEO TERRA Chips, Alexia Foods, & Julian’s Recipe -Taught conversational and technical French lessons to Mr. Dzieduszycki to strengthen skills for increased business travel to France and Belgium (Julian's Recipe)

Social Media Specialist and Volunteer Coordinator

• Jun 2017 - Aug 2017

-America SCORES NY is a nonprofit that serves underrepresented New York City youth through a combination of soccer, poetry and service learning, helping them develop the skills necessary to lead successful lives off the field and outside the classroom. -Organized New York City’s largest annual corporate charity soccer tournament, comprised of 600 soccer players from 40 top firms in NYC (Goldman Sachs, Metlife, Barclays, etc.) Responsible for management of 100+ volunteers, organizing schedules, team photos, social media postings & appreciation correspondence to corporate sponsors. Show less

International Student Advisor

• Jan 2017 - May 2017

-Student mentor to international students with beginner level French speaking/writing skills -Assist students to schedule visa and doctor appointments, set up French bank accounts & create class schedules -Student mentor to international students with beginner level French speaking/writing skills -Assist students to schedule visa and doctor appointments, set up French bank accounts & create class schedules